cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Amazon Chime vs Zoom Meetings: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Amazon Chime low Failure Risk for Zoom Meetings medium
Know More

Comparison Summary

This comparison report of Amazon Chime vs. Zoom Meetings is based on a specific set of business needs and context. The comparison uses 14924 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Amazon Chime and Zoom Meetings

Amazon Chime, Zoom Meetings, TeamViewer Meeting, Whereby, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Amazon Chime covers Collaboration with Offline, Conference Call Management with Offline, Sales Call Management with Phone Calls, Helpdesk Management with Offline, etc.

Zoom Meetings focuses on Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.

"We had two conferencing providers prior to selecting Amazon Chime that were cumbersome to use and not very cost effective. Chime has been an easy to use service, specifically when scheduling/starting on demand meetings, delivered at a fair price. " - Will Malz

"The thing I’ve noticed the most during this project has been the awesome people at Zoom. They were very willing to receive our requests and actually make those requests possible. It’s been a very positive experience for us. " - Santiago Lievano

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Amazon Chime

Focus area

Amazon Chime is better than Zoom Meetings for

Software Failure Risk

  • low

logo Zoom Meetings

Focus area

Zoom Meetings is better than Amazon Chime for

Software Failure Risk

  • medium

About

Communication and collaboration software enabling all types of communications

Simplified video conferencing and messaging across any device

Age

1994

2011

Financials

IPO

SERIES D

Business Need

Total Processes
(we found evidences for)

30

70

Total Goals
(we found evidences for)

8

12

Top Processes

Evidences indicate better relative satisfaction

collaboration

Read Reviews (297)

Read Reviews (3626)

conference call management

Read Reviews (85)

Read Reviews (910)

sales call management

Read Reviews (71)

Read Reviews (601)

call analytics

Read Reviews (27)

Read Reviews (0)

meeting management

Read Reviews (25)

Read Reviews (262)

call recording

Read Reviews (17)

Read Reviews (341)

helpdesk management

Read Reviews (35)

Read Reviews (62)

content management

Read Reviews (25)

Read Reviews (148)

content sharing

Read Reviews (25)

Read Reviews (143)

sales document management

Read Reviews (15)

Read Reviews (62)

document sharing

Read Reviews (5)

Read Reviews (41)

proposal & quote management

Read Reviews (4)

Read Reviews (14)

contract management

Read Reviews (4)

Read Reviews (5)

communication management

Read Reviews (13)

Read Reviews (64)

sending & publishing communications

Read Reviews (12)

Read Reviews (58)

training & onboarding

Read Reviews (10)

Read Reviews (64)

engagement management

Read Reviews (5)

Read Reviews (92)

engaging and following up

Read Reviews (4)

Read Reviews (73)

lead qualification

Read Reviews (4)

Read Reviews (2)

lead qualification: technographic

Read Reviews (4)

Read Reviews (2)

customer case management

Read Reviews (3)

Read Reviews (47)

contact list management

Read Reviews (1)

Read Reviews (16)

workflow management

Read Reviews (1)

Read Reviews (11)

generation of new leads

Read Reviews (1)

Read Reviews (2)

engaging on social media

Read Reviews (0)

Read Reviews (12)

scheduling post to social media

Read Reviews (0)

Read Reviews (9)

social media analytics

Read Reviews (0)

Read Reviews (3)

social media management

Read Reviews (0)

Read Reviews (28)

engaging on social media

Read Reviews (0)

Read Reviews (12)

scheduling post to social media

Read Reviews (0)

Read Reviews (9)

social media analytics

Read Reviews (0)

Read Reviews (3)

creating knowledge base

Read Reviews (0)

Read Reviews (2)

knowledge management

Read Reviews (0)

Read Reviews (7)

creating knowledge base

Read Reviews (0)

Read Reviews (2)

products & pricelist management

Read Reviews (0)

Read Reviews (5)

trade show marketing

Read Reviews (0)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (2)

customer feedback management

Read Reviews (0)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (2)

rating and review management

Read Reviews (0)

Read Reviews (3)

community building

Read Reviews (0)

Read Reviews (2)

campaign management

Read Reviews (0)

Read Reviews (2)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

sales review & feedback

Read Reviews (0)

Read Reviews (2)

conversion management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Improve efficiency

  • Acquire customers

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • See 5 more

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Improve stakeholder relations

  • Increase sales & revenue

  • Improve efficiency

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • See 9 more

Top Channels

Channels Used

  • offline

  • video

  • phone calls

  • trade shows

  • events

  • chat

  • e-mail

  • mobile

  • on premises

  • social media

  • Skype

  • website

  • point of sale

  • user generated content

  • blogs

  • Facebook

  • Slack

  • mobile app

  • support groups

  • promotions

  • games

  • review sites

  • movies

  • causes and charity

  • mass media

  • television

  • text SMS

  • See 24 more

  • offline

  • video

  • phone calls

  • trade shows

  • events

  • chat

  • e-mail

  • mobile

  • on premises

  • social media

  • Skype

  • website

  • point of sale

  • user generated content

  • blogs

  • Facebook

  • Slack

  • mobile app

  • support groups

  • promotions

  • games

  • review sites

  • movies

  • causes and charity

  • mass media

  • television

  • text SMS

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting