Zoom Meetings Overview
Zoom-meetings enable face-to-face interactions from any device with modern video calls, live messaging, and content sharing. Features include meeting recording, annotations, and attendee engagement via polls.
Use Cases
Customers recommend Collaboration, Conference Call Management, Call Recording, as the business use cases that they have been most satisfied with while using Zoom Meetings.
Business Priorities
Attract More Attendees and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Zoom Meetings.
Zoom Meetings Use-Cases and Business Priorities: Customer Satisfaction Data
Zoom Meetings works with different mediums / channels such as Video. Offline. Events etc.
Zoom Meetings's features include Recording, Personalization, Widgets, etc. and Zoom Meetings support capabilities include Chat Support, Phone Support, Email Support, etc. also Zoom Meetings analytics capabilities include Custom Reports, and Analytics.
Reviews
"We had tons of phone numbers that we weren’t using – 800 numbers, call banks, DIDs to offices. The Zoom PSO team did a great job reducing the active phone numbers down from more than 400 to about 150. We jokingly referred to them as ‘phone janitors,...’ because they cleaned it all up so well and provided great documentation." - Joey Kloss
Peer review evidence (same sources as the product rating summary)
"...It has enabled me to do screen sharing very easily without having to know anything about video recording or editing...." Peer review by Sébastien L., Directeur, Computer Software
"...It's secure and easy to use and it has transformed the way we hold conference calls. ...." Peer review by Lauren G., Creative Storyteller, Design
"...While I usually record the call, I've really never made use of the recording...." Peer review by Verified Reviewer
Zoom Meetings, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zoom Meetings
Top Industries
- Education
- Computer Software
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Zoom Meetings is popular in Education, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Zoom Meetings Customer wins, Customer success stories, Case studies
What benefits does Zoom Meetings offer for Collaboration?
How does Zoom Meetings facilitate Conference Call Management?
What Are the key features of Zoom Meetings for Call Recording?
How does Zoom Meetings address your Content Sharing Challenges?
11 buyers and buying teams have used Cuspera to assess how well Zoom Meetings solved their Webinar and Conferencing needs. Cuspera uses 13704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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We had tons of phone numbers that we weren’t using – 800 numbers, call banks, DIDs to offices. The Zoom PSO team did a great job reducing the active phone numbers down from more than 400 to about 150. We jokingly referred to them as ‘phone janitors,’ because they cleaned it all up so well and provi...ded great documentation. |
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We use [Microsoft] Teams for what it’s designed for, collaboration, storing documents, and team chats, but not as a company-wide video conferencing tool. We have been very impressed with the quality of Zoom video and screen sharing. Testimonial By Jeremy Heaven |
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Zoom has really helped create that seamless customer experience. You’re not just leaving with a one-pager and leaving them alone. Zoom allows us to create a journey with our customers throughout the experience. Testimonial By Maria Ortiz |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Joey Kloss Chief of IT and Systems Engineering Rocky Mountain Public Media |
We had tons of phone numbers that we weren’t using – 800 numbers, call banks, DIDs to offices. The Zoom PSO team did a great job reducing the active phone numbers down from more than 400 to about 150. We jokingly referred to them as ‘phone janitors,’ because they cleaned it all up so well and provi...ded great documentation. |
|
Jeremy Heaven Group Service Delivery Manager UDG Healthcare |
We use [Microsoft] Teams for what it’s designed for, collaboration, storing documents, and team chats, but not as a company-wide video conferencing tool. We have been very impressed with the quality of Zoom video and screen sharing. Testimonial By Jeremy Heaven |
|
Maria Ortiz Head of Marketing ElectrifAi |
Zoom has really helped create that seamless customer experience. You’re not just leaving with a one-pager and leaving them alone. Zoom allows us to create a journey with our customers throughout the experience. Testimonial By Maria Ortiz |
Creating a Virtual Classroom on Zoom
Frequently Asked Questions (FAQ)
What buyers ask before choosing Zoom Meetings
What is Zoom Meetings?
Zoom Meetings is a video conferencing platform that helps businesses and organizations bring their teams together in a frictionless environment to get more done. It's a cloud platform for video, voice, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. It helps to improve internal communications, digital and social presence, and acquire customers.
Zoom helps to confidently work from home with clear audio, advanced background noise suppression, and modernize the meeting solution. It also helps in Communicating instantly on Zoom Chat, share files and search content in public or private groups, connect external users while keeping information safe and so on.
Some of its features include bringing HD video and audio to the meetings with support for up to 1000 video participants and 49 videos on screen, multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting, record meetings locally or to the cloud, with searchable transcripts, support scheduling or starting meetings from Outlook, Gmail, or iCal and many more.
What is Zoom Meetings used for?
What are the top features of Zoom Meetings?
Who uses Zoom Meetings?
What are Zoom Meetings alternatives?
Where is Zoom Meetings located?
Peers used Zoom Meetings for collaboration and conference call management
Zoom Meetings Competitors
Zoom Meetings Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Custom Reports | Read Reviews (363) |
| Analytics | Read Reviews (22) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Custom Reports | Read Reviews (363) |
| Analytics | Read Reviews (22) |
Zoom Meetings Integrations
Zoom Meetings integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zoom Meetings
Software Failure Risk Guidance
?for Zoom Meetings
Overall Risk Meter
Top Failure Risks for Zoom Meetings
Zoom Video Communications, Inc. News
Zoom Named a Leader in the IDC MarketScape: Worldwide Agentic Contact Center as a Service Platforms 2026
Zoom has been named a Leader in the IDC MarketScape: Worldwide Agentic Contact Center as a Service Platforms 2026. This recognition highlights Zoom's investment in AI-powered contact center capabilities, emphasizing autonomous behaviors, knowledge governance, and human-AI collaboration. The platform's strengths include workforce management and quality assurance, making it a compelling option for organizations prioritizing AI-driven virtual agents.
A Vulnerability in Zoom Clients Could Allow for Remote Code Execution
A critical vulnerability, dubbed "Zoomsday," was discovered in Zoom Clients, potentially allowing remote code execution without user interaction. This flaw affects multiple Zoom platforms, including Zoom Workplace and Zoom Rooms, before specific versions. No exploitation reports exist yet, but the vulnerability could lead to unauthorized data access and malware installation. Zoom advises immediate updates and robust vulnerability management practices.
Zoom Zero-Click Flaw Lets Meeting Participants Take Over Devices ...
Zoom addressed four security vulnerabilities, including a high-severity zero-click flaw named "Zoomsday," which could allow remote code execution during meetings. The vulnerabilities affect Zoom's annotation engine and VDI deployments. Zoom released patched versions, urging administrators to prioritize updates to mitigate potential risks.
Zoom Zero-Click 'Zoomsday' Flaw Lets Meeting ...
Zoom has released security updates to fix four vulnerabilities, including a critical zero-click flaw, "Zoomsday," in its annotation feature. This flaw could allow remote code execution without user interaction. Updates are available for Zoom Workplace, Zoom Rooms, and Meeting SDK versions. Users should prioritize these updates to prevent potential attacks.
Zoom Video Communications, Inc. Profile
HQ Location
55 Almaden Boulevard, 6th Floor, San Jose, CA 95113
Employees
1001-5000
Social
Financials
SERIES D
