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Apptivo vs BUSINESSNEXT (formerly CRMNEXT): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Apptivo vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 6819 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Apptivo and BUSINESSNEXT (formerly CRMNEXT)

Apptivo, BUSINESSNEXT (formerly CRMNEXT), Vtiger all-in-one CRM, Vtiger Sales CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Apptivo covers Helpdesk Management, Contact List Management with E-Mail, Sales Document Management with E-Mail, Engagement Management, etc.

BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

"First and foremost, customer service is awesome. " - Eryn Swenson

"We partnered with CRMNEXT for its proven implementations in banking, out-of-box functional capabilities, and strong integration capabilities. Their deep insights and intuitive digital solutions have paved the way for us to become the preferred finan...cial solutions partner. We have successfully simplified the entire banking experience, mapped the exact customer requirements, and optimized customer service turnaround time greatly. Working as one team, we look forward to scripting a great success story of our digital transformation and driving tangible business impact for our customers. " - Avinash Raghavendra

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Apptivo

Focus area

Apptivo is better than BUSINESSNEXT (formerly CRMNEXT) for

Software Failure Risk

  • medium

logo BUSINESSNEXT (formerly CRMNEXT)

Focus area

BUSINESSNEXT (formerly CRMNEXT) is better than Apptivo for

Software Failure Risk

  • low

About

Cloud Business Management Software Suite

The #1 CRM For Banking And Insurance

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

76

24

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction



contact list management

creating contact list


sales document management

proposal & quote management

contract management


engagement management

engaging and following up


workflow management


communication management

tracking & monitoring communications

sending & publishing communications





billing and invoice management



relationship management


generation of new leads


opportunity management


pipeline management


conversion management


products & pricelist management


sales call management

meeting management



training & onboarding



customer case management


distribution management


customer feedback management

measuring customer satisfaction


trade show marketing





social media management

social media analytics

engaging on social media

monitoring social media


lead qualification

lead qualification: demographic



performance management


touchpoint management


channel management


follower management


knowledge management



segmentation and targeting




calendar management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve efficiency

  • See 3 more
  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more
  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting