Comparison Summary
Introducing Apptivo and mHelpDesk
Apptivo, Vtiger all-in-one CRM, Vtiger Sales CRM, etc., belong to a category of solutions that help CRM, whereas mHelpDesk, FieldEdge, Loc8, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Apptivo covers Helpdesk Management, Contact List Management with E-Mail, Sales Document Management with E-Mail, Engagement Management, etc.
mHelpDesk focuses on Helpdesk Management, Sales Document Management with Mobile, Contact List Management with Mobile, Workflow Management, etc.
"Very easy to work with and fantastic, quick response on-line customer service chat. " - Gary Best
"There’s no way we could have hired this many people and gotten so much business had we not had all of those back office systems figured out. It’s been easier growing our company with a system that is so easy and scalable. " - Nick M
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Cloud Business Management Software Suite
mHelpDesk Field Service Management Software
Financials
PRIVATE
M&A
Business Need
Total Processes
(we found evidences for)
76
49
Total Goals
(we found evidences for)
6
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Enter new markets internationally or locally
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Improve efficiency
- See 3 more
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Increase sales & revenue
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Improve stakeholder relations
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Grow market share
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Improve efficiency
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Improve ROI
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Increase customer life time value
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Improve visibility
- See 7 more
Top Channels
Channels Used
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e-mail
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mobile
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phone calls
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website
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mobile app
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chat
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video
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text SMS
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offline
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on premises
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support groups
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user generated content
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blogs
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point of sale
- See 11 more
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e-mail
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mobile
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phone calls
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website
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mobile app
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chat
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video
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text SMS
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offline
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on premises
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support groups
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user generated content
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blogs
-
point of sale
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
