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Aritic Sales vs Zendesk Sunshine: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Aritic Sales medium Failure Risk for Zendesk Sunshine medium
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Comparison Summary

This comparison report of Aritic Sales vs. Zendesk Sunshine is based on a specific set of business needs and context. The comparison uses 697 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Aritic Sales and Zendesk Sunshine

Aritic Sales, and Zendesk Sunshine belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Aritic Sales covers Engagement Management with E-Mail, Content Management with User Generated Content, Communication Management with E-Mail, Social Media Management with Social Media, etc.

Zendesk Sunshine focuses on Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.

"Aritic has been continually attentive to our needs. They have improved their product features to give us the capabilities that we need most and are actively pursuing even more advanced features! Thank you for always being ready to help our team! " - Paul Settle

"One of the main reasons for switching to Zendesk ultimately was to gain those base level efficiencies. What we ended up getting was a lot more than that. Sunshine made it a lot easier for agents to have more information, which in the end resulted in... a much better customer experience. " - John Wie

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Aritic Sales

Focus area

Software Failure Risk

  • medium

logo Zendesk Sunshine

Focus area

Software Failure Risk

  • medium

About

Aritic Sales | Full stack Sales CRM for Digital Business

Develop custom experiences with the Zendesk Platform | Zendesk Sunshine

Age

2007

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

46

29

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (17)

Read Reviews (12)

engaging and following up

Read Reviews (14)

Read Reviews (2)

content management

Read Reviews (15)

Read Reviews (0)

content curation

Read Reviews (4)

Read Reviews (0)

communication management

Read Reviews (13)

Read Reviews (1)

sending & publishing communications

Read Reviews (10)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (1)

social media management

Read Reviews (11)

Read Reviews (3)

engaging on social media

Read Reviews (5)

Read Reviews (0)

scheduling post to social media

Read Reviews (5)

Read Reviews (0)

workflow management

Read Reviews (8)

Read Reviews (6)

contact list management

Read Reviews (8)

Read Reviews (4)

generation of new leads

Read Reviews (7)

Read Reviews (0)

sales document management

Read Reviews (6)

Read Reviews (3)

proposal & quote management

Read Reviews (5)

Read Reviews (0)

contract management

Read Reviews (1)

Read Reviews (2)

campaign management

Read Reviews (4)

Read Reviews (1)

conversion management

Read Reviews (3)

Read Reviews (0)

training & onboarding

Read Reviews (2)

Read Reviews (2)

promotion management

Read Reviews (2)

Read Reviews (0)

discount management

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (1)

Read Reviews (2)

relationship management

Read Reviews (0)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (2)

customer feedback management

Read Reviews (0)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Improve visibility

  • Establish thought leadership

  • See 6 more

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve visibility

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • review sites

  • Amazon

  • website

  • omnichannel

  • e-mail

  • offline

  • trade shows

  • See 5 more

  • phone calls

  • review sites

  • Amazon

  • website

  • omnichannel

  • e-mail

  • offline

  • trade shows

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

{{{rsh_C_1}}}

low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting