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Avaya OneCloud UCaaS vs Grandstream Wave: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Avaya OneCloud UCaaS vs. Grandstream Wave is based on a specific set of business needs and context. The comparison uses 1641 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Avaya OneCloud UCaaS and Grandstream Wave

Avaya OneCloud UCaaS belong to a category of solutions that help Contact Center Software, whereas Grandstream Wave belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Avaya OneCloud UCaaS covers Collaboration with Video, Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Contact List Management with Phone Calls, etc.

Grandstream Wave focuses on Collaboration with Video, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, Conference Call Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Avaya OneCloud UCaaS

Focus area

Software Failure Risk

  • medium

logo Grandstream Wave

Focus area

Grandstream Wave is better than Avaya OneCloud UCaaS for

Software Failure Risk

  • medium

About

Avaya OneCloud UCaaS Immersive collaboration and video conferencing software with co-browsing, scree-sharing and more

Grandstream Wave, Softphone App for Mobile Devices ...

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

17

25

Total Goals
(we found evidences for)

3

1

Top Processes

Evidences indicate better relative satisfaction


helpdesk management



sales call management


contact list management


engagement management

engaging and following up


communication management


conference call management


sales document management



social media analytics


social media management

social media analytics



content management


lead qualification: technographic


lead qualification

lead qualification: technographic



Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

Top Channels

Channels Used

  • phone calls

  • video

  • offline

  • events

  • trade shows

  • mobile

  • e-mail

  • on premises

  • website

  • See 6 more
  • phone calls

  • video

  • offline

  • events

  • trade shows

  • mobile

  • e-mail

  • on premises

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting