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Balto vs Raven360: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Balto medium Failure Risk for Raven360 medium
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Comparison Summary

This comparison report of Balto vs. Raven360 is based on a specific set of business needs and context. The comparison uses 672 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Balto and Raven360

Balto, and Raven360 belong to a category of solutions that help Sales Coaching. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Balto covers Sales Coaching with Phone Calls, Sales Call Management with Phone Calls, Contact Center Performance Management with Phone Calls, Training & Onboarding with Phone Calls, etc.

Raven360 focuses on Sales Rep Engagement, Training & Onboarding with Video, Sales Rep Skill Assessment with Video, Content Management with Video, etc.

"Balto just brings us all confidence. I'm confident that my representatives are representing Accelerated Receivables Solutions in a way I want them to do so. With Balto, we bring our clients reassurance and communicate with them in the most empatheti...c way. " - Randi Gabel

"Trusted by Organizations that Grow with Training, Motivate and engage our sales people Raven360 Awards feature will help us motivate and engage our sales people and recognize them for their accomplishments, including learning new products, meeting s...pecific goals, and understanding and using our sales content. " - Nancy Forsyth

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Balto

Focus area

Balto is better than Raven360 for

Software Failure Risk

  • medium

logo Raven360

Focus area

Software Failure Risk

  • medium

About

Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.

Corporate Training Platform & LMS that turns training into revenue

Financials

SERIES B

SERIES B

Business Need

Total Processes
(we found evidences for)

28

21

Total Goals
(we found evidences for)

7

4

Top Processes

Evidences indicate better relative satisfaction

coaching

Read Reviews (40)

Read Reviews (11)

sales call management

Read Reviews (23)

Read Reviews (0)

call analytics

Read Reviews (3)

Read Reviews (0)

objection handling

Read Reviews (3)

Read Reviews (0)

call scoring

Read Reviews (2)

Read Reviews (0)

call transcription

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (21)

Read Reviews (0)

training & onboarding

Read Reviews (11)

Read Reviews (19)

customer feedback management

Read Reviews (10)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (7)

Read Reviews (0)

playbook creation

Read Reviews (8)

Read Reviews (0)

contact list management

Read Reviews (8)

Read Reviews (0)

sales review & feedback

Read Reviews (6)

Read Reviews (1)

engagement management

Read Reviews (4)

Read Reviews (23)

engaging and following up

Read Reviews (3)

Read Reviews (15)

communication management

Read Reviews (3)

Read Reviews (1)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (0)

proposal & quote management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (2)

Read Reviews (1)

lead qualification

Read Reviews (2)

Read Reviews (0)

create learning path

Read Reviews (0)

Read Reviews (15)

courses & assessment

Read Reviews (0)

Read Reviews (15)

create learning path

Read Reviews (0)

Read Reviews (15)

content publishing

Read Reviews (0)

Read Reviews (5)

searching for content

Read Reviews (0)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (12)

content publishing

Read Reviews (0)

Read Reviews (5)

searching for content

Read Reviews (0)

Read Reviews (2)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

motivation management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Shorten ramp up time

  • Improve internal communications

  • Grow market share

  • See 4 more

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • See 1 more

Top Channels

Channels Used

  • video

  • mobile

  • offline

  • mobile app

  • on premises

  • See 2 more

  • video

  • mobile

  • offline

  • mobile app

  • on premises

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting