Balto Overview
Balto guides call center agents with real-time insights and scores calls. Conversations are analyzed and successful strategies are scaled.
Use Cases
Customers recommend Sales Coaching, Sales Call Management, Contact Center Performance Management, as the business use cases that they have been most satisfied with while using Balto.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Balto.
Balto Use-Cases and Business Priorities: Customer Satisfaction Data
Balto works with different mediums / channels such as Phone Calls. and Chat.
Balto's features include Alerts: Popups & Notifications, Dashboard, Recording, etc. and Balto support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Balto analytics capabilities include Analytics, and Custom Reports.
Reviews
"Balto just brings us all confidence. I'm confident that my representatives are representing Accelerated Receivables Solutions in a way I want them to do so. With Balto, we bring our clients reassurance and communicate with them in the most empatheti...c way." - Randi Gabel
Balto, Wingman, etc., all belong to a category of solutions that help Sales Coaching. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Balto
Top Industries
- Oil & Energy
- Financial Services
- Manufacturing
Popular in
- Mid Market
- Small Business
- Enterprise
Balto is popular in Oil & Energy, Financial Services, and Manufacturing and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Balto Use Cases
How can Balto optimize your Sales Coaching Workflow?
How efficiently Does Balto manage your Sales Call Management?
How does Balto address your Contact Center Performance Management Challenges?
Why is Balto the best choice for Onboarding?
What solutions does Balto provide for Customer Feedback Management?
12+ more Business Use Cases
42 buyers and buying teams have used Cuspera to assess how well Balto solved their Sales Coaching needs. Cuspera uses 432 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Coaching needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Balto just brings us all confidence. I'm confident that my representatives are representing Accelerated Receivables Solutions in a way I want them to do so. With Balto, we bring our clients reassurance and communicate with them in the most empathetic way. Testimonial By Randi Gabel |
|
|
We decreased our compliance deficit by 43% across our organization. Testimonial By Brandon Tumber |
|
|
Balto helps newer agents to learn the script faster, handle sophisticated objections more efficiently, turn a lost opportunity into a won opportunity. The platform is very simple and its configuration is very straight forward. Testimonial By Chaz Tedesco |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Randi Gabel Collections Manager ARS |
Balto just brings us all confidence. I'm confident that my representatives are representing Accelerated Receivables Solutions in a way I want them to do so. With Balto, we bring our clients reassurance and communicate with them in the most empathetic way. Testimonial By Randi Gabel |
|
Brandon Tumber President Midwest Recovery Systems |
We decreased our compliance deficit by 43% across our organization. Testimonial By Brandon Tumber |
|
Chaz Tedesco Senior Systems Analyst Momentum Solar |
Balto helps newer agents to learn the script faster, handle sophisticated objections more efficiently, turn a lost opportunity into a won opportunity. The platform is very simple and its configuration is very straight forward. Testimonial By Chaz Tedesco |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Hospital & Health Care
|
Hospital & Health Care |
CASE STUDY Gonzaba Medical GroupRead More |
|
Hospital & Health Care
|
Hospital & Health Care |
CASE STUDY Gonzaba Medical GroupRead More |
Video
Balto: AI-Powered Contact Center at Your Fingertips
Peers used Balto for sales coaching and sales call management
Balto Competitors
Balto Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (26) |
| Custom Reports | Read Reviews (38) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (26) |
| Custom Reports | Read Reviews (38) |
Software Failure Risk Guidance
?for Balto
Overall Risk Meter
Top Failure Risks for Balto
Balto Profile
Company Name
Balto
Company Website
https://balto.ai/HQ Location
Employees
11-50
Social
Financials
SERIES B
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