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Betterworks Engage vs Customerville: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Betterworks Engage vs. Customerville is based on a specific set of business needs and context. The comparison uses 422 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Betterworks Engage and Customerville

Betterworks Engage, and Customerville belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Betterworks Engage covers Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.

Customerville focuses on Collecting Feedback with E-Mail, Engaging Conversational Surveys, Social Media Management with E-Mail, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Betterworks Engage

Focus area

Software Failure Risk

  • medium

logo Customerville

Focus area

Software Failure Risk

  • medium

About

Feedback Management Platform to collect honest feedback from employees

Customer experience tool to transform customer experience surveys into interactive experiences

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

15

14

Total Goals
(we found evidences for)

5

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


performance management



training & onboarding


customer feedback management


social media analytics


social media management

social media analytics


Top Goals

Goals Achieved

  • Improve ROI

  • Scale best practices

  • Improve visibility

  • Enhance customer relationships

  • Improve internal communications

  • See 2 more
  • Enhance customer relationships

  • Improve ROI

  • Increase customer life time value

Top Channels

Channels Used

  • e-mail

  • promotions

  • social media

  • e-mail

  • promotions

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting