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Compare Blackbaud eTapestry vs BUSINESSNEXT '' formerly CRMNEXT ''

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud eTapestry medium Failure Risk for BUSINESSNEXT '' formerly CRMNEXT '' low
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Comparison Summary

For Blackbaud eTapestry vs BUSINESSNEXT '' formerly CRMNEXT '' comparison, Our AI algorithm looked at 6369 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Blackbaud eTapestry and BUSINESSNEXT '' formerly CRMNEXT '' to solve their respective business needs.

Pros and cons of Blackbaud eTapestry and BUSINESSNEXT '' formerly CRMNEXT ''

Blackbaud eTapestry is more suited to businesses that require Helpdesk Management with Phone Calls and Engagement Management with Offline where as BUSINESSNEXT '' formerly CRMNEXT '' is focused towards Lead Management with E-Mail and Service Management .

Both Blackbaud eTapestry and BUSINESSNEXT '' formerly CRMNEXT '' are CRM software, peers recommend Blackbaud eTapestry for communication management and engagement management where as BUSINESSNEXT '' formerly CRMNEXT '' is more known for campaign analytics and loan management .

logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than BUSINESSNEXT '' formerly CRMNEXT '' for

Software Failure Risk

  • medium

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than Blackbaud eTapestry for

Software Failure Risk

  • low

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

The #1 CRM For Banking And Insurance

Age

1981

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

55

24

Total Goals
(we found evidences for)

9

5

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (59)

Read Reviews (319)

training & onboarding

Read Reviews (44)

Read Reviews (0)

engagement management

Read Reviews (43)

Read Reviews (0)

engaging and following up

Read Reviews (40)

Read Reviews (0)

communication management

Read Reviews (42)

Read Reviews (0)

sending & publishing communications

Read Reviews (31)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (0)

contact list management

Read Reviews (26)

Read Reviews (2)

tracking contacts

Read Reviews (11)

Read Reviews (0)

contacts history

Read Reviews (3)

Read Reviews (2)

campaign management

Read Reviews (25)

Read Reviews (144)

campaign monitoring

Read Reviews (3)

Read Reviews (143)

social media management

Read Reviews (18)

Read Reviews (289)

social media analytics

Read Reviews (15)

Read Reviews (65)

monitoring social media

Read Reviews (1)

Read Reviews (95)

sales document management

Read Reviews (14)

Read Reviews (0)

contract management

Read Reviews (10)

Read Reviews (0)

proposal & quote management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (11)

Read Reviews (0)

social media marketing

Read Reviews (7)

Read Reviews (0)

workflow management

Read Reviews (7)

Read Reviews (1)

competitive intelligence

Read Reviews (5)

Read Reviews (0)

touchpoint management

Read Reviews (5)

Read Reviews (0)

channel management

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (4)

Read Reviews (2)

membership management

Read Reviews (3)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (1)

Read Reviews (2)

calendar management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting