Blackbaud eTapestry Overview

Blackbaud eTapestry is innovative fundraising software designed to empower nonprofit teams. It revolutionizes the fundraising efforts of growing organizations.

Use Cases

Customers recommend Helpdesk Management, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using Blackbaud eTapestry.

Other use cases:

  • Communication Management
  • Contact List Management
  • Campaign Management
  • Social Media Analytics
  • Relationship Management
  • Contract Management
  • Social Media Marketing
See all use cases See less use cases

Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Blackbaud eTapestry.

Other priorities:

  • Acquire Customers
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Improve ROI
  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Grow Market Share
See all business priorities See less business priorities

Blackbaud eTapestry Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud eTapestry works with different mediums / channels such as Phone Calls. Video. Offline etc.

Blackbaud eTapestry's features include Recording, Personalization, Dashboard, etc. and Blackbaud eTapestry support capabilities include Email Support, Chat Support, Phone Support, etc. also Blackbaud eTapestry analytics capabilities include Analytics, and Custom Reports.

Reviews

"The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission." - Karen Tuecke

Blackbaud eTapestry, Blackbaud CRM, Neon CRM, Kindful, Bloomerang, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud eTapestry

Top Industries

  • Non-Profit Organization Management
  • Religious Institutions
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Blackbaud eTapestry is popular in Non-Profit Organization Management, Religious Institutions, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Blackbaud eTapestry Use Cases

What makes Blackbaud eTapestry ideal for Helpdesk Management?

What makes Blackbaud eTapestry ideal for Onboarding?

Why is Blackbaud eTapestry the best choice for Engagement Management?

How can Blackbaud eTapestry enhance your Communication Management process?

What benefits does Blackbaud eTapestry offer for Contact List Management?

36+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Blackbaud eTapestry solved their CRM needs. Cuspera uses 2820 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Blackbaud eTapestry testimonial

Karen Tuecke

Partners in Mission Coordinator

Sisters of the Presentation

The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. Testimonial By Karen Tuecke
Blackbaud eTapestry testimonial

Leah Chang

Pain BC

eTapestry is allowing us to evolve as an organization. We have definitely grown into the next level of thinking strategically about how we can leverage this platform. Testimonial By Leah Chang
Blackbaud eTapestry testimonial

Colleen Reilly

President

Friends of the Governor Stone

With Blackbaud eTapestry we are better able to understand and maintain our data, giving us a holistic view of our member and donor relationships, which is invaluable when reporting to our executive board. As we approach our fundraising goal, we can see who has donated or renewed their membership, w...ho hasn’t yet, and who we need to engage.

Testimonial By Colleen Reilly
CUSTOMERS TESTIMONIALS
Blackbaud eTapestry testimonial

Karen Tuecke

Partners in Mission Coordinator

Sisters of the Presentation

The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. Testimonial By Karen Tuecke
Blackbaud eTapestry testimonial

Leah Chang

Pain BC

eTapestry is allowing us to evolve as an organization. We have definitely grown into the next level of thinking strategically about how we can leverage this platform. Testimonial By Leah Chang
Blackbaud eTapestry testimonial

Colleen Reilly

President

Friends of the Governor Stone

With Blackbaud eTapestry we are better able to understand and maintain our data, giving us a holistic view of our member and donor relationships, which is invaluable when reporting to our executive board. As we approach our fundraising goal, we can see who has donated or renewed their membership, w...ho hasn’t yet, and who we need to engage.

Testimonial By Colleen Reilly

Case Studies

COMPANY INDUSTRY CASE STUDIES
Blackbaud eTapestry case study
Hospital & Health Care
Hospital & Health Care
CASE STUDY StarCare Specialty Healthcare System

"$49,000 In Savings And A 781% Roi In Just 9 Months";

Read More
Blackbaud eTapestry case study
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Case Study StarCare Specialty Healthcare System

$49,000 In Savings And A 781% Roi In Just 9 Months

Read More
Blackbaud eTapestry case study
NA
Case Study International Ambassadors

They Achieved A 300% Increase In Employee Participation In Volunteering Initiatives.

Read More

Frequently Asked Questions(FAQ)

for Blackbaud eTapestry

What is Blackbaud eTapestry?

Blackbaud eTapestry is a CRM Software. Blackbaud eTapestry cloud fundraising software is designed exclusively with the needs of growing nonprofits in mind. Its online fundraising and donation management solution is designed for small and midsize nonprofit organizations.

Blackbaud eTapestry features multi-channel fundraising that enables users to manage all online channels such as email, website and social media communication from within a single solution. Users can design and execute their email and social marketing campaigns and measure their performance using the eTapestry reports and dashboard.

eTapestry is a web-based solution that can be accessed anytime from any internet-enabled device. The solution offers robust membership management tools to run membership programs, track member contributions and manage member contact details. The solution provides a comprehensive event management functionality to create event schedules, plan activities, send e-invites and sell event tickets and merchandise online. With built-in social sharing tools, event organizers can share event posts and updates with their online community or invite participation from a larger audience.

What is Blackbaud eTapestry used for?

Blackbaud eTapestry is a CRM Software mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Helpdesk Management, Onboarding and Engagement Management .

What are the top features of Blackbaud eTapestry?

Recording, Personalization and Dashboard are some of the top features of Blackbaud eTapestry.

Who uses Blackbaud eTapestry?

Blackbaud eTapestry is used by Non-Profit Organization Management, Religious Institutions and Hospital & Health Care among other industries.

What are Blackbaud eTapestry alternatives?

Blackbaud CRM, Neon CRM, Kindful and Bloomerang are popular alternatives for Blackbaud eTapestry.

Where is Blackbaud eTapestry located?

Blackbaud eTapestry is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud eTapestry for helpdesk management and onboarding

Blackbaud eTapestry Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (58)
Custom Reports

3.35/5 ★

Read Reviews (503)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (58)
Custom Reports

3.35/5 ★

Read Reviews (503)

Software Failure Risk Guidance

?

for Blackbaud eTapestry

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud eTapestry

Blackbaud News

Blackbaud Recognized for DEI Excellence in the 2024 HRO Today Association Awards

Blackbaud was recognized for its excellence in diversity, equity, and inclusion in the 2024 HRO Today Association Awards.

16/12/2024 - source

Blackbaud Recognized on Newsweek's America's Most Responsible Companies 2025 List - PR Newswire

Blackbaud was recognized on Newsweek's list of America's Most Responsible Companies for 2025.

04/12/2024 - source

Blackbaud Launches AI-Powered Donation Tools Ahead of Peak Giving Season | BLKB Stock News - StockTitan

Blackbaud introduces AI donation tools before the busy giving season to enhance fundraising efforts.

01/12/2024 - source

Blackbaud Feeds

Blackbaud Divests EVERFI Amid Slow Growth and Business Challenges - MSN

Blackbaud is selling EVERFI due to slow growth and business challenges.

05/01/2025 - source

Blackbaud sells EVERFI unit to private firm - Investing.com

Blackbaud has sold its EVERFI unit to a private firm.

01/01/2025 - source

Blackbaud Announces Sale of EVERFI - PR Newswire

Blackbaud announced the sale of its subsidiary, EVERFI.

01/01/2025 - source

Blackbaud Profile

Company Name

Blackbaud

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO