Blackbaud eTapestry Overview

Blackbaud eTapestry is innovative fundraising software designed to empower nonprofit teams. It revolutionizes the fundraising efforts of growing organizations.

Use Cases

Customers recommend Helpdesk Management, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using Blackbaud eTapestry.

Other use cases:

  • Communication Management
  • Contact List Management
  • Campaign Management
  • Social Media Analytics
  • Relationship Management
  • Contract Management
  • Social Media Marketing
See all use cases See less use cases

Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Blackbaud eTapestry.

Other priorities:

  • Acquire Customers
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Improve ROI
  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Grow Market Share
See all business priorities See less business priorities

Blackbaud eTapestry Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud eTapestry works with different mediums / channels such as Phone Calls. Video. Offline etc.

Blackbaud eTapestry's features include Recording, Personalization, Dashboard, etc. and Blackbaud eTapestry support capabilities include Email Support, Chat Support, Phone Support, etc. also Blackbaud eTapestry analytics capabilities include Analytics, and Custom Reports.

Reviews

"Blackbaud products have helped us raise support for the sisters and made our small team able to accomplish more than what we could on our own. Blackbaud’s wealth analytics have felt like an extra staff member." - Melissa Azzara

Blackbaud eTapestry, Blackbaud CRM, Neon CRM, Kindful, Salsa CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud eTapestry

Top Industries

  • Non-Profit Organization Management
  • Religious Institutions
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Blackbaud eTapestry is popular in Non-Profit Organization Management, Religious Institutions, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Blackbaud eTapestry Use Cases

Why is Blackbaud eTapestry the best choice for Helpdesk Management?

What Are the key features of Blackbaud eTapestry for Onboarding?

What solutions does Blackbaud eTapestry provide for Engagement Management?

How efficiently Does Blackbaud eTapestry manage your Communication Management?

How does Blackbaud eTapestry address your Contact List Management Challenges?

36+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Blackbaud eTapestry solved their CRM needs. Cuspera uses 2820 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Blackbaud eTapestry testimonial

Melissa Azzara

Development Office Manager

Ursuline Sisters of Tildonk

Blackbaud products have helped us raise support for the sisters and made our small team able to accomplish more than what we could on our own. Blackbaud’s wealth analytics have felt like an extra staff member. Testimonial By Melissa Azzara
Blackbaud eTapestry testimonial

Karen Tuecke

Partners in Mission Coordinator

Sisters of the Presentation

The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. Testimonial By Karen Tuecke
Blackbaud eTapestry testimonial

Colleen Reilly

President

Friends of the Governor Stone

With Blackbaud eTapestry we are better able to understand and maintain our data, giving us a holistic view of our member and donor relationships, which is invaluable when reporting to our executive board. As we approach our fundraising goal, we can see who has donated or renewed their membership, w...ho hasn’t yet, and who we need to engage.

Testimonial By Colleen Reilly
CUSTOMERS TESTIMONIALS
Blackbaud eTapestry testimonial

Melissa Azzara

Development Office Manager

Ursuline Sisters of Tildonk

Blackbaud products have helped us raise support for the sisters and made our small team able to accomplish more than what we could on our own. Blackbaud’s wealth analytics have felt like an extra staff member. Testimonial By Melissa Azzara
Blackbaud eTapestry testimonial

Karen Tuecke

Partners in Mission Coordinator

Sisters of the Presentation

The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. Testimonial By Karen Tuecke
Blackbaud eTapestry testimonial

Colleen Reilly

President

Friends of the Governor Stone

With Blackbaud eTapestry we are better able to understand and maintain our data, giving us a holistic view of our member and donor relationships, which is invaluable when reporting to our executive board. As we approach our fundraising goal, we can see who has donated or renewed their membership, w...ho hasn’t yet, and who we need to engage.

Testimonial By Colleen Reilly

Case Studies

COMPANY INDUSTRY CASE STUDIES
Blackbaud eTapestry case study
Government Administration
Government Administration
CASE STUDY International Ambassadors

They Achieved A 300% Increase In Employee Participation In Volunteering Initiatives.

Read More
Blackbaud eTapestry case study
Hospital & Health Care
Hospital & Health Care
CASE STUDY StarCare Specialty Healthcare System

"$49,000 In Savings And A 781% Roi In Just 9 Months";

Read More
Blackbaud eTapestry case study
Hospital & Health Care
Hospital & Health Care
CASE STUDY StarCare Specialty Healthcare System

"$49,000 In Savings And A 781% Roi In Just 9 Months";

Read More

Frequently Asked Questions(FAQ)

for Blackbaud eTapestry

What is Blackbaud eTapestry?

Blackbaud eTapestry is a CRM Software. Blackbaud eTapestry cloud fundraising software is designed exclusively with the needs of growing nonprofits in mind. Its online fundraising and donation management solution is designed for small and midsize nonprofit organizations.

Blackbaud eTapestry features multi-channel fundraising that enables users to manage all online channels such as email, website and social media communication from within a single solution. Users can design and execute their email and social marketing campaigns and measure their performance using the eTapestry reports and dashboard.

eTapestry is a web-based solution that can be accessed anytime from any internet-enabled device. The solution offers robust membership management tools to run membership programs, track member contributions and manage member contact details. The solution provides a comprehensive event management functionality to create event schedules, plan activities, send e-invites and sell event tickets and merchandise online. With built-in social sharing tools, event organizers can share event posts and updates with their online community or invite participation from a larger audience.

What is Blackbaud eTapestry used for?

Blackbaud eTapestry is a CRM Software mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Helpdesk Management, Onboarding and Engagement Management .

What are the top features of Blackbaud eTapestry?

Recording, Personalization and Dashboard are some of the top features of Blackbaud eTapestry.

Who uses Blackbaud eTapestry?

Blackbaud eTapestry is used by Non-Profit Organization Management, Religious Institutions and Hospital & Health Care among other industries.

What are Blackbaud eTapestry alternatives?

Blackbaud CRM, Neon CRM, Kindful and Salsa CRM are popular alternatives for Blackbaud eTapestry.

Where is Blackbaud eTapestry located?

Blackbaud eTapestry is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud eTapestry for helpdesk management and onboarding

Blackbaud eTapestry Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (58)
Custom Reports

3.35/5 ★

Read Reviews (503)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (58)
Custom Reports

3.35/5 ★

Read Reviews (503)

Software Failure Risk Guidance

?

for Blackbaud eTapestry

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud eTapestry

Blackbaud News

Blackbaud Recognized on Newsweek's America's Most Responsible Companies 2025 List - PR Newswire

Blackbaud was recognized on Newsweek's list of America's Most Responsible Companies for 2025.

04/12/2024 - source

Blackbaud Launches AI-Powered Donation Tools Ahead of Peak Giving Season | BLKB Stock News - StockTitan

Blackbaud introduces AI donation tools before the busy giving season to enhance fundraising efforts.

01/12/2024 - source

Flywire and Blackbaud Partner to Streamline Tuition Payment Experience for International K-12 Students in the U.S. - eSchool News

Flywire and Blackbaud have partnered to improve tuition payment processes for international K-12 students in the U.S.

28/11/2024 - source

Blackbaud Feeds

Blackbaud Appoints Bradley Pyburn, Former Chief of Staff of U.S. Cyber Command, to Board ...

Blackbaud appoints Bradley Pyburn, former Chief of Staff of U.S. Cyber Command, to its Board of Directors.

08/12/2024 - source

Blackbaud : Appoints Bradley Pyburn, Former Chief of Staff of U.S. Cyber Command, to ...

Blackbaud has appointed Bradley Pyburn, former Chief of Staff of U.S. Cyber Command, to its Board of Directors.

08/12/2024 - source

Blackbaud Announces 2024 Third Quarter Results - PR Newswire

Blackbaud released its financial results for the third quarter of 2024, detailing their earnings and financial performance.

29/10/2024 - source

Blackbaud Profile

Company Name

Blackbaud

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO