Bloomerang: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Bloomerang
Brand: Bloomerang
Rating: 4.59 (10995 reviews)

4.59 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(10995)

Donor Management Software for Nonprofits

Bloomerang Overview

Bloomerang is a comprehensive donor management and fundraising software designed for nonprofits. It helps to acquire, retain, and engage donors effectively.

Use Cases

Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Bloomerang.

Other use cases:

Campaign Management
Onboarding
Contact List Management
Social Media Management
Relationship Management
Coaching
Contract Management

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Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Bloomerang.

Other priorities:

Improve Efficiency
Improve Digital And Social Presence
Improve Internal Communications
Enhance Customer Relationships
Acquire Customers
Establish Thought Leadership
Increase Customer Life Time Value
Improve Stakeholder Relations
Launch New Products
Improve Consistency
Shorten Ramp Up Time
Improve Navigation
Improve Visibility
Enter New Markets Internationally Or Locally

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Bloomerang Use-Cases and Business Priorities: Customer Satisfaction Data

Bloomerang works with different mediums / channels such as E-Mail. Chat. Video etc.

Bloomerang's features include Recording, Dashboard, Personalization, etc. and Bloomerang support capabilities include Chat Support, Phone Support, Email Support, etc. also Bloomerang analytics capabilities include Analytics, and Custom Reports.

Reviews

"The customer service is truly excellent through the online chat feature. They're always very professional and helpful. Fast response too. I absolutely rely on that feature to quickly reach conclusions about how to do things. I would recommend Bloome...rang as a solid CRM choice among a very competitive field." - Scott Patton

Bloomerang, Blackbaud Luminate Online, Kindful, Agile CRM, GreenRope, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bloomerang

Top Industries

Non-Profit Organization Management
Education
Consumer Services

Popular in

Small Business
Mid Market
Enterprise

Bloomerang is popular in Non-Profit Organization Management, Education, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Bloomerang Use Cases

What solutions does Bloomerang provide for Engagement Management?

Bloomerang provides a comprehensive system for managing donor engagement by tracking interactions, analyzing giving patterns, and facilitating targeted communication. The platform supports various fundraising activities, including online donations, email marketing, event management, and integration with social media. However, the platform lacks certain capabilities for managing general constituent engagement, such as task synchronization with external email clients and detailed information about the engagement “thermometer” formula.

"...I just wish I could better engage my board to use it for donor interaction logging. ...." Peer review by Brenda B., Executive director

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How does Bloomerang facilitate Communication Management?

The program facilitates email communication management for supporters, donors, and constituents. It provides extensive reporting capabilities and tracking features for all donor interactions. It integrates with other platforms and offers a newsletter feature for sending messages. The platform is limited by its inability to separate first and last names on reports.

"...It offers tracking for ALL donor interactions including, an online collection form that can be linked to our web-site, flexible reporting, the ability to generate acknowledgement letters, send mass emails, and much more. ...." Peer review by Holly C., Executive Director

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How does Bloomerang address your Helpdesk Management Challenges?

How does Bloomerang address your Campaign Management Challenges?

Bloomerang facilitates tracking and managing campaigns, appeals, and funds. It enables users to analyze campaign effectiveness and donor behavior. Additionally, it streamlines communication with donors, alumni, and other stakeholders.

"...User-FriendlyGREAT, friendly technical supportOrganizing and tracking funds, campaigns, appeals..." Peer review by Verified User, Professional in Other, Non-Profit Organization Management

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How efficiently Does Bloomerang manage your Onboarding?

Bloomerang offers comprehensive training and onboarding capabilities. The intuitive interface enables rapid staff training, empowering them to independently explore and utilize the software's functionality. Furthermore, Bloomerang provides a robust library of online training tools and live training opportunities. However, onboarding could be strengthened.

"...Bloomerang is being used by our development team as a donor database...." Peer review by Becca Wexler, Relationship Associate, NCSY Southern Region

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59+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bloomerang solved their CRM needs. Cuspera uses 10995 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Scott Patton Senior Consultant / Director of Development RIP Medical Debt	The customer service is truly excellent through the online chat feature. They're always very professional and helpful. Fast response too. I absolutely rely on that feature to quickly reach conclusions about how to do things. I would recommend Bloomerang as a solid CRM choice among a very competitiv...e field. Testimonial By Scott Patton
Grace Akan Deputy Director Georgia Innocence Project	With Bloomerang, it's easy to choose the type of thank you letter the donor should receive. Plus, the email is copied to their timeline which means we don't have to guess which letters they received later on or go through any hassle of retaining that info. That's huge because we have so many differ...ent segments of donors that must be cultivated differently. Email integration is also great because, once again, it's copied to the constituent's timeline and we can see if they opened it. Rather than feeling exhausted after using Bloomerang (like we did with the old database), I feel encouraged about GIP's fundraising power . I spend less time agonizing over how to do something like pulling a report or sending thank you's and more time actually getting it done and making it to the next step in the cultivation process. Testimonial By Grace Akan
Janise Gray Director of Grant Recipient Services Equestrian Aid Foundation	I took the “Creating Letters” session awhile ago, but needed a refresher as we haven’t done thank yous through Bloomerang yet. We’re about to start doing thank yous through Bloomerang, so this was an excellent refresher. Thank you! Testimonial By Janise Gray

CUSTOMERS	TESTIMONIALS
Scott Patton Senior Consultant / Director of Development RIP Medical Debt	The customer service is truly excellent through the online chat feature. They're always very professional and helpful. Fast response too. I absolutely rely on that feature to quickly reach conclusions about how to do things. I would recommend Bloomerang as a solid CRM choice among a very competitiv...e field. Testimonial By Scott Patton
Grace Akan Deputy Director Georgia Innocence Project	With Bloomerang, it's easy to choose the type of thank you letter the donor should receive. Plus, the email is copied to their timeline which means we don't have to guess which letters they received later on or go through any hassle of retaining that info. That's huge because we have so many differ...ent segments of donors that must be cultivated differently. Email integration is also great because, once again, it's copied to the constituent's timeline and we can see if they opened it. Rather than feeling exhausted after using Bloomerang (like we did with the old database), I feel encouraged about GIP's fundraising power . I spend less time agonizing over how to do something like pulling a report or sending thank you's and more time actually getting it done and making it to the next step in the cultivation process. Testimonial By Grace Akan
Janise Gray Director of Grant Recipient Services Equestrian Aid Foundation	I took the “Creating Letters” session awhile ago, but needed a refresher as we haven’t done thank yous through Bloomerang yet. We’re about to start doing thank yous through Bloomerang, so this was an excellent refresher. Thank you! Testimonial By Janise Gray

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
National Runaway Safeline (NRS) Non-Profit Organization Management	Non-Profit Organization Management	Case Study National Runaway Safeline (NRS) National Runaway Safeline was originally drawn to Bloomerang because of how easy it is for all of their staff to use — from their fundraising team all the way up to senior leadership. Read More
Heart House Non-Profit Organization Management	Non-Profit Organization Management	Case Study Heart House See how Bloomerang helped Heart House Read More
CASA Non-Profit Organization Management	Non-Profit Organization Management	Case Study CASA Learn how CASA used Bloomerang Read More

Video

Bloomerang - About Us

Frequently Asked Questions(FAQ)

for Bloomerang

What is Bloomerang?

Bloomerang is a CRM Software. Bloomerang enables users to view an organization's donor records, track the best time to contact each donor and measure a donor's engagement level to make it easier for users to know when someone should be contacted. Bloomerang is a solution for small and growing nonprofits.

Bloomerang has a clean, modern interface that gives users the tools they need to perform crucial fundraising activities effectively. The software’s core features include a dashboard that displays the organization’s donor retention rate along with suggestions on how to improve, as well as future incoming donations. Users can also access reports and accounts with a single click. Another core feature is the constituent timeline that displays all interactions made with a particular donor in a clean and easy-to-follow fashion. Bloomerang also generates smart reports and creates segmented lists that help with presentations and annual planning.

Bloomerang enables website integration so organizations can easily track browsing activity and create custom donation and sign-up forms that can be embedded onto a website. The social media hub connects Twitter for social media monitoring so organizations can learn what constituents might be tweeting about them.

What is Bloomerang used for?

Bloomerang is a CRM Software mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Engagement Management, Communication Management and Helpdesk Management .