Bloomerang: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Bloomerang
Brand: Bloomerang
Rating: 4.59 (10995 reviews)

4.59 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(10995)

Donor Management Software for Nonprofits

Bloomerang Overview

Bloomerang is a comprehensive donor management and fundraising software designed for nonprofits. It helps to acquire, retain, and engage donors effectively.

Use Cases

Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Bloomerang.

Other use cases:

Campaign Management
Onboarding
Contact List Management
Social Media Management
Relationship Management
Coaching
Contract Management

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Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Bloomerang.

Other priorities:

Improve Efficiency
Improve Digital And Social Presence
Improve Internal Communications
Enhance Customer Relationships
Acquire Customers
Establish Thought Leadership
Increase Customer Life Time Value
Improve Stakeholder Relations
Launch New Products
Improve Consistency
Shorten Ramp Up Time
Improve Navigation
Improve Visibility
Enter New Markets Internationally Or Locally

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Bloomerang Use-Cases and Business Priorities: Customer Satisfaction Data

Bloomerang works with different mediums / channels such as E-Mail. Chat. Video etc.

Bloomerang's features include Recording, Dashboard, Personalization, etc. and Bloomerang support capabilities include Chat Support, Phone Support, Email Support, etc. also Bloomerang analytics capabilities include Analytics, and Custom Reports.

Reviews

"The customer service is truly excellent through the online chat feature. They're always very professional and helpful. Fast response too. I absolutely rely on that feature to quickly reach conclusions about how to do things. I would recommend Bloome...rang as a solid CRM choice among a very competitive field." - Scott Patton

Bloomerang, Blackbaud Luminate Online, Kindful, Agile CRM, GreenRope, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bloomerang

Top Industries

Non-Profit Organization Management
Education
Consumer Services

Popular in

Small Business
Mid Market
Enterprise

Bloomerang is popular in Non-Profit Organization Management, Education, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Bloomerang Use Cases

What benefits does Bloomerang offer for Engagement Management?

Bloomerang provides a comprehensive system for managing donor engagement by tracking interactions, analyzing giving patterns, and facilitating targeted communication. The platform supports various fundraising activities, including online donations, email marketing, event management, and integration with social media. However, the platform lacks certain capabilities for managing general constituent engagement, such as task synchronization with external email clients and detailed information about the engagement “thermometer” formula.

"...Also like the social media tracking to see who's talking about us and this also feeds into the donor "temperature" which is a measure of donor engagement...." Peer review by Paige B., Executive Director, Religious Institutions

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How does Bloomerang address your Communication Management Challenges?

The program facilitates email communication management for supporters, donors, and constituents. It provides extensive reporting capabilities and tracking features for all donor interactions. It integrates with other platforms and offers a newsletter feature for sending messages. The platform is limited by its inability to separate first and last names on reports.

"...You can run almost any type of donor report your little heart desires (sometimes takes some fine tuning, but you learn with time) and the fact that you can use those same report filters to send emails and generate letters to specific constituents is awesome...." Peer review by Jamie C., Outreach Manager

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How does Bloomerang address your Helpdesk Management Challenges?

What solutions does Bloomerang provide for Campaign Management?

Bloomerang facilitates tracking and managing campaigns, appeals, and funds. It enables users to analyze campaign effectiveness and donor behavior. Additionally, it streamlines communication with donors, alumni, and other stakeholders.

"...We record our donors' donations & interactions while connecting, communicating, and tracking campaign progress more effectively...." Peer review by Peter G., CEO, Non-Profit Organization Management

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How can Bloomerang optimize your Onboarding Workflow?

Bloomerang offers comprehensive training and onboarding capabilities. The intuitive interface enables rapid staff training, empowering them to independently explore and utilize the software's functionality. Furthermore, Bloomerang provides a robust library of online training tools and live training opportunities. However, onboarding could be strengthened.

"...It has been a great way for us to track our donors and be able to create and share reports that really help our development team. ...." Peer review by Erin B., Executive Director, Health, Wellness and Fitness

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59+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bloomerang solved their CRM needs. Cuspera uses 10995 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Scott Patton Senior Consultant / Director of Development RIP Medical Debt	The customer service is truly excellent through the online chat feature. They're always very professional and helpful. Fast response too. I absolutely rely on that feature to quickly reach conclusions about how to do things. I would recommend Bloomerang as a solid CRM choice among a very competitiv...e field. Testimonial By Scott Patton
Laurie McConnell Systems Wrangler & Community Outreach Pacific Wild	We use almost all of the Bloomerang product partner integrations available. We import our Shopify and photographic print orders into Bloomerang through Zapier, segment and communicate by email through Mailchimp, and have GeoTargetly and Fundraise Up implemented on our site. We’ve even provided our ...sponsors and key donor partners a Fundraise Up donate lightbox that allows their site visitors to donate to Pacific Wild without ever leaving the partner’s website. The new integration with Fundraise Up is excellent. We can now receive and receipt in any currency, and we can provide tax receipts on the spot for US and Canadian donors. Because of Bloomerang – and the recent integrations developed, including Zapier – we are now able to work on segmentation, stewardship and long range planning. It was always a chaotic ad-hoc end of year process and this year feels very different. Testimonial By Laurie McConnell
Janise Gray Director of Grant Recipient Services Equestrian Aid Foundation	I took the “Creating Letters” session awhile ago, but needed a refresher as we haven’t done thank yous through Bloomerang yet. We’re about to start doing thank yous through Bloomerang, so this was an excellent refresher. Thank you! Testimonial By Janise Gray

CUSTOMERS	TESTIMONIALS
Scott Patton Senior Consultant / Director of Development RIP Medical Debt	The customer service is truly excellent through the online chat feature. They're always very professional and helpful. Fast response too. I absolutely rely on that feature to quickly reach conclusions about how to do things. I would recommend Bloomerang as a solid CRM choice among a very competitiv...e field. Testimonial By Scott Patton
Laurie McConnell Systems Wrangler & Community Outreach Pacific Wild	We use almost all of the Bloomerang product partner integrations available. We import our Shopify and photographic print orders into Bloomerang through Zapier, segment and communicate by email through Mailchimp, and have GeoTargetly and Fundraise Up implemented on our site. We’ve even provided our ...sponsors and key donor partners a Fundraise Up donate lightbox that allows their site visitors to donate to Pacific Wild without ever leaving the partner’s website. The new integration with Fundraise Up is excellent. We can now receive and receipt in any currency, and we can provide tax receipts on the spot for US and Canadian donors. Because of Bloomerang – and the recent integrations developed, including Zapier – we are now able to work on segmentation, stewardship and long range planning. It was always a chaotic ad-hoc end of year process and this year feels very different. Testimonial By Laurie McConnell
Janise Gray Director of Grant Recipient Services Equestrian Aid Foundation	I took the “Creating Letters” session awhile ago, but needed a refresher as we haven’t done thank yous through Bloomerang yet. We’re about to start doing thank yous through Bloomerang, so this was an excellent refresher. Thank you! Testimonial By Janise Gray

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Texas Humane Heroes Non-Profit Organization Management	Non-Profit Organization Management	Case Study Texas Humane Heroes Since switching to Bloomerang, development team speaks about donor retention and incorporates tactics into donor management process to try to improve the rate. Read More
Heart House Non-Profit Organization Management	Non-Profit Organization Management	Case Study Heart House See how Bloomerang helped Heart House Read More
Texas Humane Heroes Non-Profit Organization Management	Non-Profit Organization Management	Case Study Texas Humane Heroes Since switching to Bloomerang, development team speaks about donor retention and incorporates tactics into donor management process to try to improve the rate. Read More

Video

Bloomerang - About Us

Frequently Asked Questions(FAQ)

for Bloomerang

What is Bloomerang?

Bloomerang is a CRM Software. Bloomerang enables users to view an organization's donor records, track the best time to contact each donor and measure a donor's engagement level to make it easier for users to know when someone should be contacted. Bloomerang is a solution for small and growing nonprofits.

Bloomerang has a clean, modern interface that gives users the tools they need to perform crucial fundraising activities effectively. The software’s core features include a dashboard that displays the organization’s donor retention rate along with suggestions on how to improve, as well as future incoming donations. Users can also access reports and accounts with a single click. Another core feature is the constituent timeline that displays all interactions made with a particular donor in a clean and easy-to-follow fashion. Bloomerang also generates smart reports and creates segmented lists that help with presentations and annual planning.

Bloomerang enables website integration so organizations can easily track browsing activity and create custom donation and sign-up forms that can be embedded onto a website. The social media hub connects Twitter for social media monitoring so organizations can learn what constituents might be tweeting about them.

What is Bloomerang used for?

Bloomerang is a CRM Software mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Engagement Management, Communication Management and Helpdesk Management .