Bloomerang Overview

Bloomerang is a comprehensive donor management and fundraising software designed for nonprofits. It helps to acquire, retain, and engage donors effectively.

Use Cases

Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Bloomerang.

Other use cases:

  • Campaign Management
  • Onboarding
  • Contact List Management
  • Social Media Management
  • Relationship Management
  • Coaching
  • Contract Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Bloomerang.

Other priorities:

  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Enhance Customer Relationships
  • Acquire Customers
  • Establish Thought Leadership
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Launch New Products
  • Improve Consistency
  • Shorten Ramp Up Time
  • Improve Navigation
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Bloomerang Use-Cases and Business Priorities: Customer Satisfaction Data

Bloomerang works with different mediums / channels such as E-Mail. Chat. Video etc.

Bloomerang's features include Recording, Dashboard, Personalization, etc. and Bloomerang support capabilities include Chat Support, Phone Support, Email Support, etc. also Bloomerang analytics capabilities include Analytics, and Custom Reports.

Reviews

"The customer service is truly excellent through the online chat feature. They're always very professional and helpful. Fast response too. I absolutely rely on that feature to quickly reach conclusions about how to do things. I would recommend Bloome...rang as a solid CRM choice among a very competitive field." - Scott Patton

Peer review evidence (same sources as the product rating summary)

"...Online donations were a big reason we switched from our offline version of donor perfect, we have been very successful with this as this is how to engage new generations of donors...." Peer review by Matt R, IT Technician, Hospital & Health Care
"...The ability to design, filter, send, and track emails to constituents from within the system is good...." Peer review by Julie R., Director of Development
"...Make sure the product include both email, chat, and telephone helpdesk options...." Peer review by Thomas K., Director of Development, Religious Institutions

Bloomerang, Rejoiner, Moosend, Freshsales, Bloomreach, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bloomerang

Top Industries

  • Non-Profit Organization Management
  • Education
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bloomerang is popular in Non-Profit Organization Management, Education, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Bloomerang Customer wins, Customer success stories, Case studies

What Are the key features of Bloomerang for Engagement Management?

How can Bloomerang optimize your Communication Management Workflow?

What solutions does Bloomerang provide for Helpdesk Management?

What Are the key features of Bloomerang for Campaign Management?

What Are the key features of Bloomerang for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Bloomerang solved their CRM needs. Cuspera uses 10995 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Bloomerang testimonial

Scott Patton

Senior Consultant / Director of Development

RIP Medical Debt

The customer service is truly excellent through the online chat feature. They're always very professional and helpful. Fast response too. I absolutely rely on that feature to quickly reach conclusions about how to do things. I would recommend Bloomerang as a solid CRM choice among a very competitiv...e field.

Testimonial By Scott Patton
Bloomerang testimonial

Grace Akan

Deputy Director

Georgia Innocence Project

With Bloomerang, it's easy to choose the type of thank you letter the donor should receive. Plus, the email is copied to their timeline which means we don't have to guess which letters they received later on or go through any hassle of retaining that info. That's huge because we have so many differ...ent segments of donors that must be cultivated differently. Email integration is also great because, once again, it's copied to the constituent's timeline and we can see if they opened it. Rather than feeling exhausted after using Bloomerang (like we did with the old database), I feel encouraged about GIP's fundraising power . I spend less time agonizing over how to do something like pulling a report or sending thank you's and more time actually getting it done and making it to the next step in the cultivation process.

Testimonial By Grace Akan
Bloomerang testimonial

Julie Henson

Donor Relations Officer

Coburn Place Safe Haven

I think what initially drew us to Bloomerang (aside from it being local) was the great customer support and the cloud-based access. Plus it was user friendly. Since using it, I have fallen in love with timelines and the ability to track so much of what we do with donors in real time. Julie Henson, ...Donor Relations Officer I also still love the customer support so much. It's incredible, truly. Coburn Place Safe Haven Has helped me learn so much about report building. Oh! Have to shout-out First-Time Donor Calls' that is a new feature. LIFE CHANGING as a gift officer and so helpful! Love it and Bloomerang. I'm really grateful for the support, for the webinars, and think the database is an incredible asset to our organization.

Testimonial By Julie Henson
CUSTOMERS TESTIMONIALS
Bloomerang testimonial

Scott Patton

Senior Consultant / Director of Development

RIP Medical Debt

The customer service is truly excellent through the online chat feature. They're always very professional and helpful. Fast response too. I absolutely rely on that feature to quickly reach conclusions about how to do things. I would recommend Bloomerang as a solid CRM choice among a very competitiv...e field.

Testimonial By Scott Patton
Bloomerang testimonial

Grace Akan

Deputy Director

Georgia Innocence Project

With Bloomerang, it's easy to choose the type of thank you letter the donor should receive. Plus, the email is copied to their timeline which means we don't have to guess which letters they received later on or go through any hassle of retaining that info. That's huge because we have so many differ...ent segments of donors that must be cultivated differently. Email integration is also great because, once again, it's copied to the constituent's timeline and we can see if they opened it. Rather than feeling exhausted after using Bloomerang (like we did with the old database), I feel encouraged about GIP's fundraising power . I spend less time agonizing over how to do something like pulling a report or sending thank you's and more time actually getting it done and making it to the next step in the cultivation process.

Testimonial By Grace Akan
Bloomerang testimonial

Julie Henson

Donor Relations Officer

Coburn Place Safe Haven

I think what initially drew us to Bloomerang (aside from it being local) was the great customer support and the cloud-based access. Plus it was user friendly. Since using it, I have fallen in love with timelines and the ability to track so much of what we do with donors in real time. Julie Henson, ...Donor Relations Officer I also still love the customer support so much. It's incredible, truly. Coburn Place Safe Haven Has helped me learn so much about report building. Oh! Have to shout-out First-Time Donor Calls' that is a new feature. LIFE CHANGING as a gift officer and so helpful! Love it and Bloomerang. I'm really grateful for the support, for the webinars, and think the database is an incredible asset to our organization.

Testimonial By Julie Henson

The Children’s Center of Wayne County (Detroit) - Non Profit Organization Management - Large

Bloomerang donor management software helped The Children’s Center of Wayne County achieve a 300% increase in net contributions over 36 months. The nonprofit faced a major fundraising challenge and ne...eded to turn around its philanthropy operations. By using Bloomerang, they improved donor engagement and streamlined fundraising processes. This led to tripled fundraising results and greater impact for their mission.

500 Festival Foundation - Non Profit Organization Management - Small

Bloomerang helped the 500 Festival Foundation grow annual fundraising by 50%. The Foundation moved from spreadsheets to Bloomerang and DonorSearch, gaining a unified donor management system. They rai...sed nearly $3 million for a capital campaign and increased annual fundraising from $200,000 to $300,000. Donor numbers grew from 30 to 1,600 annually. The platform's data-driven insights and user-friendly features drove these results.

Harvesters Reaching the Nations - Non Profit Organization Management - Small

Bloomerang helped Harvesters Reaching the Nations boost donor retention to 80%. The nonprofit faced challenges with their old CRM, eTapestry, including manual data entry and a data breach. Switching ...to Bloomerang's Giving Platform improved security, streamlined integrations, and made reporting easy. The mobile app and TrueGivers integration saved time and reduced costs. Staff now manage donations more efficiently and connect better with donors.

Education Foundation of Lake County - Education - Small

Bloomerang’s Giving Platform helped the Education Foundation of Lake County boost donations by 19% year over year. The nonprofit used real-time donation tracking, personalized thank-you notes, and cu...stom event forms to improve donor engagement. They saved two hours a day by streamlining operations. A record-breaking event raised nearly triple their previous record. The platform made donor experiences more intuitive and meaningful.

Marbridge - Human Services - Medium

Bloomerang Giving Platform helped Marbridge unify six databases into one, streamlining operations and boosting efficiency. The Texas-based foundation saw annual fundraising rise from $995,000 to over... $6 million. Donor retention reached 82%. The platform reduced costs by $3,000 and improved donor and volunteer engagement. Marbridge credits Bloomerang's flexibility and support for helping fulfill its mission.

ShowerUp - Consumer Services - Small

Bloomerang Giving Platform helped ShowerUp grow volunteer signups by 60%. ShowerUp, a nonprofit serving people experiencing homelessness, struggled with managing donors and volunteers across cities. ...The team used multiple apps and manual spreadsheets before switching to Bloomerang. With Bloomerang, they now track donations in real time and volunteers can self-schedule. The platform saves two hours a week and makes it easy for first-time donors to give online.

Bloomerang - About Us

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Bloomerang

What is Bloomerang?

Bloomerang is a CRM Software. Bloomerang enables users to view an organization's donor records, track the best time to contact each donor and measure a donor's engagement level to make it easier for users to know when someone should be contacted. Bloomerang is a solution for small and growing nonprofits.

Bloomerang has a clean, modern interface that gives users the tools they need to perform crucial fundraising activities effectively. The software’s core features include a dashboard that displays the organization’s donor retention rate along with suggestions on how to improve, as well as future incoming donations. Users can also access reports and accounts with a single click. Another core feature is the constituent timeline that displays all interactions made with a particular donor in a clean and easy-to-follow fashion. Bloomerang also generates smart reports and creates segmented lists that help with presentations and annual planning.

Bloomerang enables website integration so organizations can easily track browsing activity and create custom donation and sign-up forms that can be embedded onto a website. The social media hub connects Twitter for social media monitoring so organizations can learn what constituents might be tweeting about them.

What is Bloomerang used for?

Bloomerang is a CRM Software mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Engagement Management, Communication Management and Helpdesk Management .

What are the top features of Bloomerang?

Recording, Dashboard and Personalization are some of the top features of Bloomerang.

Who uses Bloomerang?

Bloomerang is used by Non-Profit Organization Management, Education and Consumer Services among other industries.

What are Bloomerang alternatives?

Rejoiner, Moosend, Freshsales and Bloomreach are popular alternatives for Bloomerang.

Where is Bloomerang located?

Bloomerang is headquartered at 5724 Birtz Road, Indianapolis, IN 46216.
lightning

Peers used Bloomerang for engagement management and communication management

Bloomerang Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (6)
Analytics

4.66/5

Read Reviews (96)
Custom Reports

3.65/5

Read Reviews (2036)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (6)
Analytics

4.66/5

Read Reviews (96)
Custom Reports

3.65/5

Read Reviews (2036)

Software Failure Risk Guidance

?

for Bloomerang

Overall Risk Meter

Low Medium High

Top Failure Risks for Bloomerang

Bloomerang LLC News

Executive

Bloomerang Names Dave Stevens Chief AI Officer to Lead Its AI Platform ...

Bloomerang has appointed Dave Stevens as Chief AI Officer to lead its AI strategy and model governance for the Giving Platform. Stevens, who previously led Bloomerang Innovation Labs, will focus on integrating AI into the platform to enhance fundraising intelligence for nonprofits. He brings extensive experience in AI development, having built AI capabilities at CentralReach and advised Bloomerang since early 2026.

Product

Dataro's Bloomerang integration is live, bringing predictive ...

Dataro's integration with Bloomerang is now live, enhancing Bloomerang's platform with predictive fundraising capabilities. This integration provides nonprofits with predictive scores, daily recommended actions, and AI prospect research directly within Bloomerang, improving donor engagement and fundraising efficiency. The integration aims to optimize donor data usage without requiring additional systems or data exports.

Product

Dataro's Bloomerang Integration Goes Live, Making Predictive Fundraising Available to More Than 24, 000 Nonprofits

Dataro and Bloomerang have launched an integration that embeds predictive fundraising capabilities into Bloomerang's platform. This integration offers predictive donor scores, recommended actions, and AI-driven prospect research, enhancing donor engagement for over 24,000 nonprofits. It aims to streamline fundraising efforts by providing actionable insights directly within the Bloomerang platform.

Product

Bloomerang News and Press Releases

Bloomerang and Daxko have partnered to integrate their platforms, enhancing fundraising capabilities for nonprofits. This integration allows nonprofits to leverage both Bloomerang's donor management and Daxko's payment solutions, streamlining operations and improving donor engagement.

Bloomerang LLC Profile

Company Name

Bloomerang LLC

Company Website

https://bloomerang.co/

Year Founded

2012

HQ Location

5724 Birtz Road, Indianapolis, IN 46216

Employees

11-50

Social

Financials

SEED