Rejoiner Overview

Rejoiner specializes in retention marketing software tailored for ecommerce, enhancing customer engagement through email, SMS, and direct mail. The platform stands out with its built-in lifecycle triggers, which convert over 15% of abandoned carts into sales and activate new subscribers effectively. Rejoiner's drag-and-drop email builder integrates seamlessly with product catalogs and sales data, allowing for precise segmentation and targeted campaigns. The software's predictive capabilities help businesses anticipate reorder timings and prevent customer churn by leveraging purchase data. Brands like Peak Design and Triumph Lingerie benefit from Rejoiner's ability to drive repeat purchases and increase lifetime value, achieving a remarkable 30X return on ad spend (ROAS). This comprehensive approach supports marketers in managing retention strategies across multiple channels, ensuring consistent revenue growth and customer satisfaction.

Use Cases

Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Rejoiner.

Other use cases:

  • Helpdesk Management
  • Lifetime Value Management
  • Advertisement
  • Digital Signature
  • Training & Onboarding
  • Segmentation And Targeting
  • Content Management
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Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Rejoiner.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Launch New Products
  • Improve Brand Engagement
  • Improve Consistency
  • Improve Internal Communications
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
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Rejoiner Use-Cases and Business Priorities: Customer Satisfaction Data

Rejoiner works with different mediums / channels such as E-Mail.

Rejoiner's features include Recording, Personalization, Micro Customer Segmenting, etc. and Rejoiner support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Rejoiner analytics capabilities include Custom Reports, and Analytics.

Reviews

"We really wanted to make sure that we created an experience with email. Rejoiner is helping KIKO make sure that our customers are engaged with our brand." - Igor Credali

Rejoiner, Moosend, OM3 Email Marketing Platform, Netcore, SmartrMail, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Rejoiner provides software and services for email, SMS, and direct mail marketing. Brands like Peak Design, Triumph Lingerie, and Humanscale use Rejoiner.

Popular Business Setting

for Rejoiner

Top Industries

  • Retail
  • Manufacturing
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Rejoiner is popular in Retail, Manufacturing, and Health, Wellness And Fitness and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Rejoiner Use Cases

How can Rejoiner enhance your Communication Management process?

What benefits does Rejoiner offer for Engagement Management?

What makes Rejoiner ideal for Campaign Management?

What solutions does Rejoiner provide for Lifetime Value Management?

30+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Rejoiner solved their Email Marketing needs. Cuspera uses 800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Rejoiner testimonial

Igor Credali

Digital & eCommerce Manager

Kiko Milano

We really wanted to make sure that we created an experience with email. Rejoiner is helping KIKO make sure that our customers are engaged with our brand. Testimonial By Igor Credali
Rejoiner testimonial

Adam Saraceno

CMO

Peak Design

Incredibly responsive with lightning-fast turnaround. Always willing to work with feedback. Seasoned strategists who understand the email/digital landscape. They go out of their way to help us meet our goals. Testimonial By Adam Saraceno
Rejoiner testimonial

Sara Hendershot

Director of Marketing

Momentous

I'm not really sure what we would have done without Rejoiner these past 2.5 years as a business. We have leaned heavily on them for their incredibly easy-to-use platform and team of experts. Their team truly feels like an extension of our own. Testimonial By Sara Hendershot
CUSTOMERS TESTIMONIALS
Rejoiner testimonial

Igor Credali

Digital & eCommerce Manager

Kiko Milano

We really wanted to make sure that we created an experience with email. Rejoiner is helping KIKO make sure that our customers are engaged with our brand. Testimonial By Igor Credali
Rejoiner testimonial

Adam Saraceno

CMO

Peak Design

Incredibly responsive with lightning-fast turnaround. Always willing to work with feedback. Seasoned strategists who understand the email/digital landscape. They go out of their way to help us meet our goals. Testimonial By Adam Saraceno
Rejoiner testimonial

Sara Hendershot

Director of Marketing

Momentous

I'm not really sure what we would have done without Rejoiner these past 2.5 years as a business. We have leaned heavily on them for their incredibly easy-to-use platform and team of experts. Their team truly feels like an extension of our own. Testimonial By Sara Hendershot

Case Studies

Consumer Goods

CASE STUDY Mother Dirt

Rejoiner helped Mother Dirt grow email revenue by 36%. Mother Dirt wanted better retention and more revenue. They chose Rejoiner to manage all email marketing, including automations and newsletters. ...The Rejoiner team set up email templates, designed customer journeys, and provided ongoing support. Mother Dirt praised Rejoiner for strong communication and proactive service. The partnership led to a big increase in email-driven revenue.

Retail

CASE STUDY Peak Design

Rejoiner helped Peak Design boost email revenue. The company used Rejoiner to target cart abandoners and expand post-purchase email campaigns. In 2019, Rejoiner emails drove $1–$2 million in direct s...ales and delivered 18X ROI. Email became a top 3 revenue source with a 26.32% annual growth rate. Peak Design saw strong customer engagement from these campaigns.

Consumer Electronics

CASE STUDY Big Chill

Rejoiner helped Big Chill grow email-attributed revenue by 285%. Big Chill wanted better ROI and steady improvement in their email marketing. They chose Rejoiner for project management and creative s...upport. Over 25% of Big Chill’s site revenue now comes from email. Email is now their #3 source of last-click revenue. The partnership made email a key sales channel for Big Chill.

Food & Beverages

CASE STUDY Ketone-IQ

Rejoiner helped Ketone-IQ grow fast with email and SMS marketing. The small team at Ketone-IQ needed help reaching a diverse audience. Rejoiner provided a full-service solution with expert copywritin...g, automated workflows, and data-driven insights. Ketone-IQ saw product subscription ratios jump from 30% to 70% in three years. The average active subscription length increased by 41.1% in one year. The company grew 30 times in three years and generated over $446,000 in last-click revenue in 2024.

CASE STUDY Momentous

Rejoiner helped Momentous improve their email marketing. Momentous wanted to increase abandoned cart conversions. Rejoiner set up a new email strategy and trained the Momentous team. They improved th...e identification process and email sequences. In less than six months, abandoned cart conversions increased by more than 62.5%. Momentous praised Rejoiner's support and responsiveness.

Apparel & Fashion

CASE STUDY Triumph

Rejoiner helped Triumph improve their email marketing. Triumph wanted to reduce cart abandonment and increase conversions. Rejoiner set up behavioral automations and managed triggered campaigns. Emai...l became Triumph's top source of last-click revenue. Revenue from email increased by 40% year over year. Rejoiner also expanded their services to more international markets for Triumph.

Video

How to Manually Exit a Customer from a Rejoiner Journey

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Frequently Asked Questions(FAQ)

for Rejoiner

What is Rejoiner?

Rejoiner is an Email Marketing Platform that maximizes customer lifetime value and reduces the cart abandonment rate, increasing conversion rates and crush the revenue goals.

It centralizes customer data like the purchase history, browsing behavior, marketing interactions, in-store, and catalog data to maintain a complete profile and score for every customer with flexible automated triggers that convey advertising to customers at the opportune moments throughout the customer lifecycle.

Some of its features include multi-dimensional segmentation to size up potential audiences and send targeted emails in minutes, automatically score customers based on their purchasing and email engagement behavior, visual workflows of the customer journey, map customer journeys and many more.

What is Rejoiner used for?

Rejoiner is a Email Marketing Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Communication Management, Engagement Management and Campaign Management .

What are the top features of Rejoiner?

Recording, Personalization and Micro customer segmenting are some of the top features of Rejoiner.

Who uses Rejoiner?

Rejoiner is used by Retail, Manufacturing and Health, Wellness And Fitness among other industries.

What are Rejoiner alternatives?

Moosend, OM3 Email Marketing Platform, Netcore and SmartrMail are popular alternatives for Rejoiner.

Where is Rejoiner located?

Rejoiner is headquartered at Boston, MA.
lightning

Peers used Rejoiner for communication management and engagement management

Rejoiner Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.41/5 ★

Read Reviews (111)
Analytics

4.05/5 ★

Read Reviews (18)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.41/5 ★

Read Reviews (111)
Analytics

4.05/5 ★

Read Reviews (18)

Software Failure Risk Guidance

?

for Rejoiner

Overall Risk Meter

Low Medium High

Top Failure Risks for Rejoiner

Rejoiner Profile

Company Name

Rejoiner

Company Website

https://www.rejoiner.com/

Year Founded

2012

HQ Location

Boston, MA

Employees

11-50

Social

Financials

PRIVATE