Product Business Settings

Rejoiner is popular in Retail, Manufacturing, and Health, Wellness And Fitness industries and is widely used by Small Business, Mid Market, and Enterprise.

Rejoiner Product Overview

Rejoiner specializes in retention marketing software tailored for ecommerce, enhancing customer engagement through email, SMS, and direct mail. The platform stands out with its built-in lifecycle triggers, which convert over 15% of abandoned carts into sales and activate new subscribers effectively. Rejoiner's drag-and-drop email builder integrates seamlessly with product catalogs and sales data, allowing for precise segmentation and targeted campaigns. The software's predictive capabilities help businesses anticipate reorder timings and prevent customer churn by leveraging purchase data. Brands like Peak Design and Triumph Lingerie benefit from Rejoiner's ability to drive repeat purchases and increase lifetime value, achieving a remarkable 30X return on ad spend (ROAS). This comprehensive approach supports marketers in managing retention strategies across multiple channels, ensuring consistent revenue growth and customer satisfaction.

How satisfied the customers are with Rejoiner use-cases

Reviews

"We really wanted to make sure that we created an experience with email. Rejoiner is helping KIKO make sure that our customers are engaged with our brand." - Igor Credali
"Rejoiner is my favorite vendor to work with. From implementation to go-live and support, they'll take care of everything: idea generation, design, copy, coding, and technical support. Post launch, they're always willing to further enhance your remar...keting campaign, always bringing new ideas to the table. Best of all, their product just works. The results from our campaign have been stellar." - Chris Napa

Rejoiner Customer Insights, Testimonials and Case Studies

What Are the key features of Rejoiner for Communication Management?

What solutions does Rejoiner provide for Engagement Management?

How can Rejoiner enhance your Campaign Management process?

What makes Rejoiner ideal for Lifetime Value Management?

What is Rejoiner?

Rejoiner is an Email Marketing Platform that maximizes customer lifetime value and reduces the cart abandonment rate, increasing conversion rates and crush the revenue goals.

It centralizes customer data like the purchase history, browsing behavior, marketing interactions, in-store, and catalog data to maintain a complete profile and score for every customer with flexible automated triggers that convey advertising to customers at the opportune moments throughout the customer lifecycle.

Some of its features include multi-dimensional segmentation to size up potential audiences and send targeted emails in minutes, automatically score customers based on their purchasing and email engagement behavior, visual workflows of the customer journey, map customer journeys and many more.

What is Rejoiner used for?

Rejoiner is a Email Marketing Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Communication Management, Engagement Management and Campaign Management .

What are the top features of Rejoiner?

Recording, Personalization and Micro customer segmenting are some of the top features of Rejoiner.

Who uses Rejoiner?

Rejoiner is used by Retail, Manufacturing and Health, Wellness And Fitness among other industries.

What are Rejoiner alternatives?

Moosend, OM3 Email Marketing Platform, Netcore and SmartrMail are popular alternatives for Rejoiner.

Where is Rejoiner located?

Rejoiner is headquartered at Boston, MA.

11 buyers and buying teams have used Cuspera to assess how well Rejoiner solved their Email Marketing needs. Cuspera uses 800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

CUSTOMERS TESTIMONIALS
Rejoiner testimonial

Igor Credali

Digital & eCommerce Manager

Kiko Milano

We really wanted to make sure that we created an experience with email. Rejoiner is helping KIKO make sure that our customers are engaged with our brand. Testimonial By Igor Credali
Rejoiner testimonial

Chris Napa

DTC UX Lead

Cross

Rejoiner is my favorite vendor to work with. From implementation to go-live and support, they'll take care of everything: idea generation, design, copy, coding, and technical support. Post launch, they're always willing to further enhance your remarketing campaign, always bringing new ideas to the ...table. Best of all, their product just works. The results from our campaign have been stellar.

Testimonial By Chris Napa
Rejoiner testimonial

Pete Trimble

Director of Ecommerce

Titleist

There were two parts of Rejoiner’s offering that I like best: 1) The quality of the consultative service. Rejoiner handled all creative execution and campaign management for us. If we needed to build out more specific segments or build email templates for a new product line, the Rejoiner team quick...ly and efficiently helped us capitalize on those opportunities. Their creative team is excellent. 2) Predictable ROI & customer engagement. These campaigns typically returned 10-20X ROAS and we’ve seen consistent open rates in the 50-60% range for years.

Testimonial By Pete Trimble
CUSTOMERS TESTIMONIALS
Rejoiner testimonial

Igor Credali

Digital & eCommerce Manager

Kiko Milano

We really wanted to make sure that we created an experience with email. Rejoiner is helping KIKO make sure that our customers are engaged with our brand. Testimonial By Igor Credali
Rejoiner testimonial

Chris Napa

DTC UX Lead

Cross

Rejoiner is my favorite vendor to work with. From implementation to go-live and support, they'll take care of everything: idea generation, design, copy, coding, and technical support. Post launch, they're always willing to further enhance your remarketing campaign, always bringing new ideas to the ...table. Best of all, their product just works. The results from our campaign have been stellar.

Testimonial By Chris Napa
Rejoiner testimonial

Pete Trimble

Director of Ecommerce

Titleist

There were two parts of Rejoiner’s offering that I like best: 1) The quality of the consultative service. Rejoiner handled all creative execution and campaign management for us. If we needed to build out more specific segments or build email templates for a new product line, the Rejoiner team quick...ly and efficiently helped us capitalize on those opportunities. Their creative team is excellent. 2) Predictable ROI & customer engagement. These campaigns typically returned 10-20X ROAS and we’ve seen consistent open rates in the 50-60% range for years.

Testimonial By Pete Trimble

Eagle & Fox (Kilt Society, The Tartan Blanket Co.) - Apparel & Fashion - Small

Rejoiner helps Eagle & Fox recover lost sales from abandoned carts. The company uses simple, well-timed cart recovery emails to bring shoppers back. This strategy brings in tens of thousands of dolla...rs each year. Eagle & Fox runs brands like Kilt Society and The Tartan Blanket Co. Their sales are growing fast, with a projected $2.5 million this year. The email marketing solution supports their global, multi-channel business.

Read on →

Nanoleaf - Consumer Electronics - Medium

Rejoiner helps Nanoleaf recover 30% of abandoned carts with personalized email marketing. Nanoleaf uses humanized product stories in their abandoned cart emails. This approach increased recovery rate...s from 1-2% to 30%. The strategy blends creative storytelling with advanced email automation. Nanoleaf's results show the power of targeted, engaging email campaigns for ecommerce brands.

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Military Hippie - Apparel & Fashion - Medium

Rejoiner helped Military Hippie, a women's apparel brand, turn shipping delays into upsell opportunities using targeted email marketing. When manufacturing issues caused delays, Military Hippie sent ...honest "Shipping Update" emails with a $25 discount, leading to a 63.1% open rate and a 2.47% upsell conversion rate. Email marketing now drives about a quarter of their sales, on track for nearly $2 million this year. This approach increased customer loyalty and average order value.

Read on →

How to Manually Exit a Customer from a Rejoiner Journey

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Peers used Rejoiner for communication management and engagement management

Rejoiner Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.41/5

Read Reviews (111)
Analytics

4.05/5

Read Reviews (18)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.41/5

Read Reviews (111)
Analytics

4.05/5

Read Reviews (18)

Software Failure Risk Guidance

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for Rejoiner

Overall Risk Meter

Low Medium High

Top Failure Risks for Rejoiner

Rejoiner Profile

Company Name

Rejoiner

Company Website

https://www.rejoiner.com/

Year Founded

2012

HQ Location

Boston, MA

Employees

11-50

Social

Financials

PRIVATE