Rejoiner Product Overview

Rejoiner specializes in retention marketing software tailored for ecommerce, enhancing customer engagement through email, SMS, and direct mail. The platform stands out with its built-in lifecycle triggers, which convert over 15% of abandoned carts into sales and activate new subscribers effectively. Rejoiner's drag-and-drop email builder integrates seamlessly with product catalogs and sales data, allowing for precise segmentation and targeted campaigns. The software's predictive capabilities help businesses anticipate reorder timings and prevent customer churn by leveraging purchase data. Brands like Peak Design and Triumph Lingerie benefit from Rejoiner's ability to drive repeat purchases and increase lifetime value, achieving a remarkable 30X return on ad spend (ROAS). This comprehensive approach supports marketers in managing retention strategies across multiple channels, ensuring consistent revenue growth and customer satisfaction.

Key Insights

Rejoiner helps businesses send targeted emails based on customer actions. The software tracks customer behavior and triggers automated email campaigns to increase conversions. While Rejoiner offers a variety of features, it may not be suitable for businesses that require highly complex email automation.

Rejoiner helps businesses re-engage customers who have abandoned their shopping carts. The software monitors cart abandonment rates and provides tools for managing customer engagement. Rejoiner's campaigns can improve user engagement metrics, such as email open rates and click-through rates, resulting in increased customer value and revenue.

Product Business Settings

Rejoiner is popular in Retail, Manufacturing, and Health, Wellness And Fitness industries and is widely used by Small Business, Mid Market, and Enterprise.

How satisfied the customers are with Rejoiner use-cases

Reviews

"We really wanted to make sure that we created an experience with email. Rejoiner is helping KIKO make sure that our customers are engaged with our brand." - Igor Credali
"Above all, the reason I chose Rejoiner is the customization to your service at any time. They do a great job working with you on creating one off emails or setting up journeys or segments. Anytime I've run in to any trouble or needed help they've be...en there to assist us. I've worked with a lot of ESPs where you have to deal with dozens of people to get any help, that has not been the case with Rejoiner. Its what set them apart from the other 10 services we looked at." - Colin Zeal

Rejoiner Customer Insights, Testimonials and Case Studies

What benefits does Rejoiner offer for Communication Management?

How does Rejoiner facilitate Engagement Management?

What makes Rejoiner ideal for Campaign Management?

What makes Rejoiner ideal for Lifetime Value Management?

What is Rejoiner?

Rejoiner is an Email Marketing Platform that maximizes customer lifetime value and reduces the cart abandonment rate, increasing conversion rates and crush the revenue goals.

It centralizes customer data like the purchase history, browsing behavior, marketing interactions, in-store, and catalog data to maintain a complete profile and score for every customer with flexible automated triggers that convey advertising to customers at the opportune moments throughout the customer lifecycle.

Some of its features include multi-dimensional segmentation to size up potential audiences and send targeted emails in minutes, automatically score customers based on their purchasing and email engagement behavior, visual workflows of the customer journey, map customer journeys and many more.

What is Rejoiner used for?

Rejoiner is a Email Marketing Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Communication Management, Engagement Management and Campaign Management .

What are the top features of Rejoiner?

Recording, Personalization and Micro customer segmenting are some of the top features of Rejoiner.

Who uses Rejoiner?

Rejoiner is used by Retail, Manufacturing and Health, Wellness And Fitness among other industries.

What are Rejoiner alternatives?

Moosend, OM3 Email Marketing Platform, Netcore and SmartrMail are popular alternatives for Rejoiner.

Where is Rejoiner located?

Rejoiner is headquartered at Boston, MA.

11 buyers and buying teams have used Cuspera to assess how well Rejoiner solved their Email Marketing needs. Cuspera uses 800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

CUSTOMERS TESTIMONIALS
Rejoiner testimonial

Igor Credali

Digital & eCommerce Manager

Kiko Milano

We really wanted to make sure that we created an experience with email. Rejoiner is helping KIKO make sure that our customers are engaged with our brand. Testimonial By Igor Credali
Rejoiner testimonial

Colin Zeal

Ecommerce Manager

fully

Above all, the reason I chose Rejoiner is the customization to your service at any time. They do a great job working with you on creating one off emails or setting up journeys or segments. Anytime I've run in to any trouble or needed help they've been there to assist us. I've worked with a lot of E...SPs where you have to deal with dozens of people to get any help, that has not been the case with Rejoiner. Its what set them apart from the other 10 services we looked at.

Testimonial By Colin Zeal
Rejoiner testimonial

Alana Jones

National Marketing Manager

Triumph

Rejoiner's team has helped increase triggered automation, developed tailored strategies for customer segments and provided great-performing email content. As a result, email has become the company's top source of last-click revenue, increasing by nearly 40%. Testimonial By Alana Jones
CUSTOMERS TESTIMONIALS
Rejoiner testimonial

Igor Credali

Digital & eCommerce Manager

Kiko Milano

We really wanted to make sure that we created an experience with email. Rejoiner is helping KIKO make sure that our customers are engaged with our brand. Testimonial By Igor Credali
Rejoiner testimonial

Colin Zeal

Ecommerce Manager

fully

Above all, the reason I chose Rejoiner is the customization to your service at any time. They do a great job working with you on creating one off emails or setting up journeys or segments. Anytime I've run in to any trouble or needed help they've been there to assist us. I've worked with a lot of E...SPs where you have to deal with dozens of people to get any help, that has not been the case with Rejoiner. Its what set them apart from the other 10 services we looked at.

Testimonial By Colin Zeal
Rejoiner testimonial

Alana Jones

National Marketing Manager

Triumph

Rejoiner's team has helped increase triggered automation, developed tailored strategies for customer segments and provided great-performing email content. As a result, email has become the company's top source of last-click revenue, increasing by nearly 40%. Testimonial By Alana Jones

Eagle & Fox (Kilt Society, The Tartan Blanket Co.) - Apparel & Fashion - Small

Rejoiner helps Eagle & Fox recover lost sales from abandoned carts. The company uses simple, well-timed cart recovery emails to bring shoppers back. This strategy brings in tens of thousands of dolla...rs each year. Eagle & Fox runs brands like Kilt Society and The Tartan Blanket Co. Their sales are growing fast, with a projected $2.5 million this year. The email marketing solution supports their global, multi-channel business.

Read on →

Nanoleaf - Consumer Electronics - Medium

Rejoiner helps Nanoleaf recover 30% of abandoned carts with personalized email marketing. Nanoleaf uses humanized product stories in their abandoned cart emails. This approach increased recovery rate...s from 1-2% to 30%. The strategy blends creative storytelling with advanced email automation. Nanoleaf's results show the power of targeted, engaging email campaigns for ecommerce brands.

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Military Hippie - Apparel & Fashion - Medium

Rejoiner helped Military Hippie, a women's apparel brand, turn shipping delays into upsell opportunities using targeted email marketing. When manufacturing issues caused delays, Military Hippie sent ...honest "Shipping Update" emails with a $25 discount, leading to a 63.1% open rate and a 2.47% upsell conversion rate. Email marketing now drives about a quarter of their sales, on track for nearly $2 million this year. This approach increased customer loyalty and average order value.

Read on →

How to Manually Exit a Customer from a Rejoiner Journey

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Peers used Rejoiner for communication management and engagement management

Rejoiner Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.41/5

Read Reviews (111)
Analytics

4.05/5

Read Reviews (18)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.41/5

Read Reviews (111)
Analytics

4.05/5

Read Reviews (18)

Software Failure Risk Guidance

?

for Rejoiner

Overall Risk Meter

Low Medium High

Top Failure Risks for Rejoiner

Rejoiner Profile

Company Name

Rejoiner

Company Website

https://www.rejoiner.com/

Year Founded

2012

HQ Location

Boston, MA

Employees

11-50

Social

Financials

PRIVATE