Netcore Overview

Netcorecloud's customer experience platform empowers marketers to enhance conversions, user engagement, and retention across websites and apps. This all-in-one solution focuses on delivering the right message through the right channel at the right time for each customer. Its global scalability ensures reliability, while its compliance and recognition accolades underscore its credibility. By centering on personalized communication, Netcorecloud facilitates targeted marketing strategies that resonate with individual user preferences, driving measurable business outcomes.

Use Cases

Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Netcore.

Other use cases:

  • Digital Marketing
  • Campaign Management
  • Training & Onboarding
  • Competitive Intelligence
  • Personalized Marketing
  • Channel Marketing
  • Direct Marketing
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Netcore.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Acquire Customers
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Build Brand Awareness
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Reduce Bounce
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Netcore Use-Cases and Business Priorities: Customer Satisfaction Data

Netcore works with different mediums / channels such as E-Mail. and Chat.

Netcore's features include Personalization, Alerts: Popups & Notifications, Widgets, etc. and Netcore support capabilities include Chat Support, Phone Support, AI Powered, etc. also Netcore analytics capabilities include Analytics, and Custom Reports.

Reviews

"We have been achieving great results by using Netcore Cloud; both the open rates and click rates have improved significantly in the last five months through various innovative ideas and suggestions implemented with the help of their Customer Success... Team." - Rishabh Sethi

Netcore, Rejoiner, Moosend, OM3 Email Marketing Platform, Newoldstamp, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Netcore Cloud’s Customer Engagement & Experience platform enables marketers to drive powerful conversations and fuel omnichannel growth. Trusted by industry-leading brands, it offers AI/ML-backed personalized campaigns and real-time analytics.

Popular Business Setting

for Netcore

Top Industries

  • Internet
  • Transportation/Trucking/Railroad
  • Financial Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Netcore is popular in Internet, Transportation/Trucking/Railroad, and Financial Services and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Netcore Use Cases

What solutions does Netcore provide for Engagement Management?

How can Netcore enhance your Communication Management process?

How can Netcore optimize your Helpdesk Management Workflow?

What Are the key features of Netcore for Digital Marketing?

How can Netcore enhance your Campaign Management process?

42+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Netcore solved their Email Marketing needs. Cuspera uses 3121 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Netcore testimonial

Rishabh Sethi

Marketing and Customer Success Manager

Axis Securities

We have been achieving great results by using Netcore Cloud; both the open rates and click rates have improved significantly in the last five months through various innovative ideas and suggestions implemented with the help of their Customer Success Team. Testimonial By Rishabh Sethi
Netcore testimonial

Temitayo Shittu

Group Head, Growth and Transformation

Wakanow

Our 4 years with Netcore Cloud has been a great experience. We are ensured round the clock support from the Netcore team, regular reports on the platform usage as well as consultation on how we can improve the effectiveness of our communication. In one of these sessions, we discussed website engage...ment, and after implementation, we noticed a significant increase in our Website Engagement.

Testimonial By Temitayo Shittu
Netcore testimonial

Duc Pham

Buyer Engagement Director

Sendo

Netcore Cloud has helped us increase our app engagement by 21% and overall online transactions by 51%. The Netcore team has always ensured excellent service levels and has consulted us to leverage the best solution for all our business needs. Testimonial By Duc Pham
CUSTOMERS TESTIMONIALS
Netcore testimonial

Rishabh Sethi

Marketing and Customer Success Manager

Axis Securities

We have been achieving great results by using Netcore Cloud; both the open rates and click rates have improved significantly in the last five months through various innovative ideas and suggestions implemented with the help of their Customer Success Team. Testimonial By Rishabh Sethi
Netcore testimonial

Temitayo Shittu

Group Head, Growth and Transformation

Wakanow

Our 4 years with Netcore Cloud has been a great experience. We are ensured round the clock support from the Netcore team, regular reports on the platform usage as well as consultation on how we can improve the effectiveness of our communication. In one of these sessions, we discussed website engage...ment, and after implementation, we noticed a significant increase in our Website Engagement.

Testimonial By Temitayo Shittu
Netcore testimonial

Duc Pham

Buyer Engagement Director

Sendo

Netcore Cloud has helped us increase our app engagement by 21% and overall online transactions by 51%. The Netcore team has always ensured excellent service levels and has consulted us to leverage the best solution for all our business needs. Testimonial By Duc Pham

Case Studies

Apparel & Fashion

CASE STUDY Andamen

Andamen used Netcore's Customer Engagement Platform. They saw a 30% increase in revenue. They achieved 800% ROI. The platform contributed 9% to their overall revenue growth.

Financial Services

CASE STUDY Shriram Finance

Shriram Finance used Netcore's Marketing Platform. They achieved an 81X return on investment. Smart segmentation and AI precision helped them. Strategic communication was also a key factor.

Transportation/Trucking/Railroad

CASE STUDY Air India Express

Netcore's platform helped Air India Express achieve a 70X return on investment. The platform improved customer interactions. This led to significant business growth.

Financial Services

CASE STUDY Axis Securities Ltd

Axis Securities Ltd used Netcore Cloud to improve their app. They increased app stickiness by 16%. They also reduced app uninstalls by 14%. This helped them keep more users.

Restaurants

CASE STUDY Domino's

Domino's increased their APN conversion rate by 23% using Netcore's Customer Engagement Platform. This led to more orders being placed. The success story highlights the impact of the platform on Domi...no's business.

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Frequently Asked Questions(FAQ)

for Netcore

What is Netcore?

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is a one-stop growth platform that enables marketers, growth, and product managers to drive powerful conversations with customers across multiple touchpoints. Backed by the power of AI/ML, Netcore Cloud enables website and mobile app brands to fuel omnichannel growth. The platform offers:

- Actionable unified customer profiles by stitching user data from both online and offline channels.

- Data analysis backed by ML that helps automate the delivery of personalized multichannel campaigns to the right user segments at the right time with real-time reporting and product analytics.

- AI-led recommendation engine for users to discover relevant products easily and further personalize the experience across every stage of the user journey.

- A no-code platform that adds speed and agility to create amazing product experiences that engage, convert and retain users.

Netcore Cloud serves over 5000 clients spread across 18 countries. Industry-leading brands like Canon, Puma, Crocs, Hamley’s, The Body Shop, Standard Chartered, Pizza Hut, Sendo, Mobile Premier League, BYJU’S, and McDonald’s trust Netcore Cloud to power their customer acquisition, engagement, and retention goals.

With over 20+ years of experience and a global presence across Asia, Europe, and the USA, Netcore offers a rich martech solution on a single platform!

What is Netcore used for?

Netcore is a Email Marketing Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Engagement Management, Communication Management and Helpdesk Management .

What are the top features of Netcore?

Personalization, Alerts: popups & Notifications and Widgets are some of the top features of Netcore.

Who uses Netcore?

Netcore is used by Internet, Transportation/Trucking/Railroad and Financial Services among other industries.

What are Netcore alternatives?

Rejoiner, Moosend, OM3 Email Marketing Platform and Newoldstamp are popular alternatives for Netcore.

Where is Netcore located?

Netcore is headquartered at Netcore Cloud Pvt. Ltd. , 8th Floor, Peninsula Towers, Peninsula, Corporate Park, G. K. Marg, Lower Parel (W), Mumbai - 400013..
lightning

Peers used Netcore for engagement management and communication management

Netcore Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.61/5

Read Reviews (173)
Analytics

4.64/5

Read Reviews (155)
Custom Reports

4.33/5

Read Reviews (212)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.61/5

Read Reviews (173)
Analytics

4.64/5

Read Reviews (155)
Custom Reports

4.33/5

Read Reviews (212)

Software Failure Risk Guidance

?

for Netcore

Overall Risk Meter

Low Medium High

Top Failure Risks for Netcore

Netcore Cloud Pvt. Ltd News

Product

Netcore Cloud Launches Insights Agent that Provides Actionable Real-Time Insights for Marketing - PR Newswire

Netcore Cloud has launched the Insights Agent, an AI-powered tool providing real-time, actionable marketing insights. It helps marketers make informed decisions by offering intuitive campaign insights and optimization suggestions. Embedded in the Netcore Cloud platform, it simplifies data analysis with a conversational interface, eliminating technical barriers. The tool is available to all Netcore Cloud users, enhancing ROI and decision-making speed.

Awards

Netcore Unbxd Named a Leader in the 2025 Gartner Magic Quadrant for Search and Product Discovery

Netcore Unbxd has been named a Leader in the 2025 Gartner Magic Quadrant for Search and Product Discovery, marking its second consecutive year in this position. The company also ranked among the top three in B2C Search and Conversational Search in Gartner's Critical Capabilities report. This recognition highlights Netcore Unbxd's focus on AI-driven search, product discovery, and agentic AI for digital commerce.

Product

Netcore Cloud deepens support for Indonesian enterprises with local expertise, AI solutions - marketech apac

Netcore Cloud is expanding its Indonesian operations with a new data centre and a larger local team, aiming to accelerate deployments and meet regulatory requirements. The company leverages AI-powered solutions such as Email API, Personalisation Engine, and Product Discovery, supported by Google Cloud, to help Indonesian enterprises like INDODAX, Smartfren, and Danone Indonesia drive customer engagement and operational efficiency.

Customer

Success Story: Fast-Scaling Ecommerce Brand Turning Real-Time Intent into 100 Crore Revenue Streams

An upper-market ecommerce brand integrated Netcore Clouds AI-powered customer engagement platform to capture and analyze real-time intent data across digital touchpoints. By leveraging AI-driven insights, the brand personalized content and product recommendations, resulting in over 100 crore in new revenue streams. This case highlights Netcore Clouds impact on revenue growth and customer experience optimization for ecommerce businesses.

Netcore Cloud Pvt. Ltd Profile

Company Name

Netcore Cloud Pvt. Ltd

Company Website

https://netcorecloud.com/

HQ Location

Netcore Cloud Pvt. Ltd. , 8th Floor, Peninsula Towers, Peninsula, Corporate Park, G. K. Marg, Lower Parel (W), Mumbai - 400013.

Employees

501-1000

Social

Financials

PRIVATE