Gusto Overview

Gusto is a software platform for payroll and HR services. It simplifies employee management for small businesses.

Use Cases

Customers recommend Onboarding, Helpdesk Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Gusto.

Other use cases:

  • Engagement Management
  • Sales Document Management
  • Contacts History
  • Compliance & Governance
  • Workflow Management
  • Payment Management
  • Competitive Intelligence
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Gusto.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Scale Best Practices
See all business priorities See less business priorities

Gusto Use-Cases and Business Priorities: Customer Satisfaction Data

Gusto works with different mediums / channels such as Phone Calls. and E-Mail.

Gusto's features include Personalization, Alerts: Popups & Notifications, Calculator, etc. and Gusto support capabilities include Email Support, Chat Support, Phone Support, etc. also Gusto analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Not to mention you can upload forms and agreements for consultants. ...." Peer review by Kostas K., Manager, Hospitality

Peer review evidence (same sources as the product rating summary)

"...Onboarding was so straightforward that even a non-HR person like me could do it...." Peer review by Tanner L., Director of Operations, Computer Software
"...Any time I've needed help or support..." Peer review by Daniel Shatzkes CEO E., Founder/CEO
"...When I asked why it took them 5 months to figure out there was an issue they had not answer but the support team seemed to always send emails explaining why it was my fault. ...." Peer review by Patrick A., Owner

Gusto, Legalesign, Claromentis, Simpplr, Mural, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Gusto

Top Industries

  • Computer Software
  • Accounting
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Gusto is popular in Computer Software, Accounting, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Gusto Customer wins, Customer success stories, Case studies

How does Gusto facilitate Onboarding?

How can Gusto enhance your Helpdesk Management process?

How does Gusto address your Sending & Publishing Communications Challenges?

What makes Gusto ideal for Engagement Management?

Why is Gusto the best choice for Sales Document Management?

11 buyers and buying teams have used Cuspera to assess how well Gusto solved their Team Collaboration needs. Cuspera uses 5539 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

 

Buffalo Trace Distilling Company - Food & Beverages - Large

Frankfort, USA

Buffalo Trace Distilling Company lost over $100,000 in bourbon due to internal theft. Employees smuggled rare Pappy Van Winkle bourbon barrels and bottles out of the distillery for years. The fraud r...ing sold stolen goods locally, using simple methods to avoid detection. Authorities uncovered the scheme after investigating unrelated steroid sales. Experts estimate the total loss could exceed $700,000 due to the fraud's long duration and multiple conspirators.

 

Steinhoff International - Retail - Very Large

Stellenbosch, South Africa

Steinhoff International overstated its profits by $7.4 billion over eight years. The fraud was led by top executives using intercompany loans to inflate numbers. Warning signs included suspicious fin...ancial statements and a problematic corporate culture. German authorities raided Steinhoff in 2015, and the CEO resigned in 2017 after admitting mistakes. The scandal caused an $12 billion valuation write down and a dramatic stock price drop.

 

Dane Cook - Entertainment - Small

Los Angeles, USA

Dane Cook, a celebrity comedian, hired his half-brother Darryl McCauley as his business manager. Darryl stole at least $12 million from Dane through cash larceny and forged checks. The fraud lasted a...t least four years, with losses far above typical cases. Dane only discovered the theft after hiring a new manager and finding $0 in his accounts. Darryl was sentenced to six years in prison and ordered to repay $12 million.

 

Airbus - Aerospace - Very Large

Toulouse, France

Airbus paid $3.9 billion in penalties after admitting to bribery in 16 countries. The company's internal audit department uncovered the fraud, prompting Airbus to turn itself in and avoid criminal pr...osecution. By cooperating with authorities, Airbus reduced its potential penalties by about $4 billion. The case highlights the value of strong internal controls and employee fraud training. Internal audits and fraud education can cut fraud losses by up to 50%.

 

ING Bank Netherlands - Banking - Very Large

Amsterdam, Netherlands

Nathan Mueller, an accountant at ING Bank Netherlands, embezzled $8.5 million over several years. Weak internal controls let him request and authorize large checks alone. He used this access to pay o...ff debts and fund a gambling habit. The fraud went undetected due to shared logins and lack of oversight. Nathan was eventually caught after suspicious activity was noticed by a colleague. The case highlights the need for strong internal controls and regular audits in banking.

Frequently Asked Questions(FAQ)

for Gusto

What is Gusto used for?

Gusto is a Team Collaboration Software mainly used by its customers to Acquire Customers and Improve Internal Communications by Onboarding, Helpdesk Management and Sending & Publishing Communications .

What are the top features of Gusto?

Personalization, Alerts: popups & Notifications and Calculator are some of the top features of Gusto.

Who uses Gusto?

Gusto is used by Computer Software, Accounting and Marketing And Advertising among other industries.

What are Gusto alternatives?

Legalesign, Claromentis, Simpplr and Mural are popular alternatives for Gusto.

Where is Gusto located?

Gusto is headquartered at 525 20th Street San Francisco, CA 94107.
lightning

Peers used Gusto for onboarding and helpdesk management

Gusto Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.47/5

Read Reviews (600)
Analytics

3.25/5

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.47/5

Read Reviews (600)
Analytics

3.25/5

Read Reviews (21)

Software Failure Risk Guidance

?

for Gusto

Overall Risk Meter

Low Medium High

Top Failure Risks for Gusto

Gusto News

Product

Gusto Rolls Out Suite of AI Agents That Help ...

Gusto has launched six AI agents designed to help accounting professionals grow their client base, enhance advisory revenue, and scale operations. These agents, part of Gusto's Early Access program, include tools for website audits, prospecting, sales outreach, advisory positioning, expansion pitching, and pricing strategies. They aim to support accountants in developing their practices across sales and marketing.

Product

Gusto Just Launched an AI Teammate Called Cofounder. It Already Knows ...

Gusto launched Cofounder, an AI tool designed for small business owners. It automates tasks like payroll, compliance, and expense approvals by integrating with Gusto's platform. Cofounder aims to reduce operational overhead, offering over 20 pre-built automations. This launch targets the growing number of small businesses using AI to streamline operations.

Product

Gusto Just Launched an AI Teammate That Knows Your Payroll Before You ...

Gusto has launched Cofounder, an AI teammate for small businesses using its platform. Cofounder automates payroll and HR tasks by leveraging existing operational data, reducing the need for manual input. It includes over 20 pre-built automations for tasks like payroll cycles and compliance checks, enhancing efficiency for businesses with complex payroll needs.

Product

Gusto Introduces an 'AI Teammate' for Small Businesses

Gusto has introduced Gusto Cofounder, an AI tool designed for small businesses. This "AI teammate" automates repetitive tasks, integrates with existing business tools, and provides proactive business insights. It operates through familiar communication channels like SMS and Slack, enhancing efficiency in payroll and reporting tasks.

Gusto Profile

Company Name

Gusto

Company Website

https://gusto.com/

HQ Location

525 20th Street San Francisco, CA 94107

Employees

1001-5000

Social

Financials

SERIES E