Gusto Overview

Gusto is a software platform for payroll and HR services. It simplifies employee management for small businesses.

Use Cases

Customers recommend Onboarding, Helpdesk Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Gusto.

Other use cases:

  • Engagement Management
  • Sales Document Management
  • Contacts History
  • Compliance & Governance
  • Workflow Management
  • Payment Management
  • Competitive Intelligence
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Business Priorities

Acquire Customers and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Gusto.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Scale Best Practices
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Gusto Use-Cases and Business Priorities: Customer Satisfaction Data

Gusto works with different mediums / channels such as Phone Calls. and E-Mail.

Gusto's features include Personalization, Alerts: Popups & Notifications, Calculator, etc. and Gusto support capabilities include Email Support, Chat Support, Phone Support, etc. also Gusto analytics capabilities include Custom Reports, and Analytics.

Reviews

"...They keep improving and the interface is easy - overall their help center is great...." Peer review by Becky Jewell L., Director of Customer Success, Internet

Peer review evidence (same sources as the product rating summary)

"...The UI is the easiest I have ever seen with payroll, onboarding, tax pay, benefits and everything else...." Peer review by Julie W., HR Manager, Education
"...Their customer support is always helpful. ...." Peer review by Sean W., Bookkeeper, Accounting
"...It sends me an email with my paystub every payday!..." Peer review by Deanna B., Client Experience Coordinator, Real Estate

Gusto, Legalesign, Claromentis, Simpplr, Mural, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Gusto

Top Industries

  • Computer Software
  • Accounting
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Gusto is popular in Computer Software, Accounting, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Gusto Customer wins, Customer success stories, Case studies

What Are the key features of Gusto for Onboarding?

How does Gusto address your Helpdesk Management Challenges?

How does Gusto address your Sending & Publishing Communications Challenges?

How can Gusto enhance your Engagement Management process?

How efficiently Does Gusto manage your Sales Document Management?

11 buyers and buying teams have used Cuspera to assess how well Gusto solved their Team Collaboration needs. Cuspera uses 5539 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

 

Buffalo Trace Distilling Company - Food & Beverages - Large

Frankfort, USA

Buffalo Trace Distilling Company lost over $100,000 in bourbon due to internal theft. Employees smuggled rare Pappy Van Winkle bourbon barrels and bottles out of the distillery for years. The fraud r...ing sold stolen goods locally, using simple methods to avoid detection. Authorities uncovered the scheme after investigating unrelated steroid sales. Experts estimate the total loss could exceed $700,000 due to the fraud's long duration and multiple conspirators.

 

Steinhoff International - Retail - Very Large

Stellenbosch, South Africa

Steinhoff International overstated its profits by $7.4 billion over eight years. The fraud was led by top executives using intercompany loans to inflate numbers. Warning signs included suspicious fin...ancial statements and a problematic corporate culture. German authorities raided Steinhoff in 2015, and the CEO resigned in 2017 after admitting mistakes. The scandal caused an $12 billion valuation write down and a dramatic stock price drop.

 

Dane Cook - Entertainment - Small

Los Angeles, USA

Dane Cook, a celebrity comedian, hired his half-brother Darryl McCauley as his business manager. Darryl stole at least $12 million from Dane through cash larceny and forged checks. The fraud lasted a...t least four years, with losses far above typical cases. Dane only discovered the theft after hiring a new manager and finding $0 in his accounts. Darryl was sentenced to six years in prison and ordered to repay $12 million.

 

Airbus - Aerospace - Very Large

Toulouse, France

Airbus paid $3.9 billion in penalties after admitting to bribery in 16 countries. The company's internal audit department uncovered the fraud, prompting Airbus to turn itself in and avoid criminal pr...osecution. By cooperating with authorities, Airbus reduced its potential penalties by about $4 billion. The case highlights the value of strong internal controls and employee fraud training. Internal audits and fraud education can cut fraud losses by up to 50%.

 

ING Bank Netherlands - Banking - Very Large

Amsterdam, Netherlands

Nathan Mueller, an accountant at ING Bank Netherlands, embezzled $8.5 million over several years. Weak internal controls let him request and authorize large checks alone. He used this access to pay o...ff debts and fund a gambling habit. The fraud went undetected due to shared logins and lack of oversight. Nathan was eventually caught after suspicious activity was noticed by a colleague. The case highlights the need for strong internal controls and regular audits in banking.

Frequently Asked Questions(FAQ)

for Gusto

What is Gusto used for?

Gusto is a Team Collaboration Software mainly used by its customers to Acquire Customers and Improve Internal Communications by Onboarding, Helpdesk Management and Sending & Publishing Communications .

What are the top features of Gusto?

Personalization, Alerts: popups & Notifications and Calculator are some of the top features of Gusto.

Who uses Gusto?

Gusto is used by Computer Software, Accounting and Marketing And Advertising among other industries.

What are Gusto alternatives?

Legalesign, Claromentis, Simpplr and Mural are popular alternatives for Gusto.

Where is Gusto located?

Gusto is headquartered at 525 20th Street San Francisco, CA 94107.
lightning

Peers used Gusto for onboarding and helpdesk management

Gusto Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.47/5

Read Reviews (600)
Analytics

3.25/5

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.47/5

Read Reviews (600)
Analytics

3.25/5

Read Reviews (21)

Software Failure Risk Guidance

?

for Gusto

Overall Risk Meter

Low Medium High

Top Failure Risks for Gusto

Gusto News

Financial

Gusto Hits $1B Revenue With Positive Cash Flow, Growth

Gusto has surpassed $1 billion in trailing 12-month revenue, marking a significant financial milestone as it remains cash flow positive with accelerating growth. Serving over 500,000 small business clients, Gusto's strategic expansion includes acquiring Guideline and integrating AI to enhance operational efficiency. Despite IPO speculation, the company prioritizes customer service and business scaling.

Financial

Exclusive: Gusto crosses $1 billion in 12-month trailing revenue

Gusto has surpassed $1 billion in revenue over the past 12 months, marking a significant milestone for the HR software company. CEO Josh Reeves emphasized the company's growth trajectory and focus on serving small businesses, which contrasts with typical enterprise software models. Gusto's success is attributed to its ability to cater to both consumer and enterprise demands, with over 500,000 customers and a valuation of $9.3 billion.

Financial

Gusto Surpasses $1 Billion in Revenue, Serving More Than 500, 000 Small ...

Gusto announced it has surpassed $1 billion in revenue, serving over 500,000 small businesses with services like payroll, tax compliance, and benefits. The company has seen five consecutive quarters of revenue growth and introduced 75 new product features, including AI-powered tools and integrations with ChatGPT and Slack. Recent acquisitions of Mosey and Guideline enhance Gusto's offerings in business compliance and retirement plans.

Financial

Gusto hits $1B revenue, a figure that bri...

Gusto, a small-business payroll provider, has surpassed $1 billion in revenue, marking a significant financial milestone. The company, valued at $9.3 billion, has been cash flow positive for years and continues to show accelerated revenue growth. Gusto's strategic moves include acquiring Guideline and leveraging AI for efficiency gains. Despite IPO market uncertainties, Gusto remains a strong IPO candidate.

Gusto Profile

Company Name

Gusto

Company Website

https://gusto.com/

HQ Location

525 20th Street San Francisco, CA 94107

Employees

1001-5000

Social

Financials

SERIES E