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Mural: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Mural
Brand: Mural
Rating: 4.71 (1407 reviews)

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Online Brainstorming, Synthesis and Collaboration - MURAL

Mural Overview

Mural enhances connection and teamwork with its secure, flexible visual work platform. It transforms meetings into collaborative murals.

Use Cases

Customers recommend Collaboration, Engagement Management, Workflow Management, as the business use cases that they have been most satisfied with while using Mural.

Other use cases:

Coaching
Conference Call Management
Products & Pricelist Management
Training & Onboarding
Proposal & Quote Management
Funnel Analysis
Sending & Publishing Communications

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Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Mural.

Other priorities:

Improve ROI
Improve Efficiency
Build Brand Awareness
Launch New Products
Enhance Customer Relationships
Improve Visibility
Improve Digital And Social Presence
Improve Internal Communications

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Mural Use-Cases and Business Priorities: Customer Satisfaction Data

Mural's features include Templates, Personalization, Recording, etc. and Mural support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Mural analytics capabilities include Analytics, and Custom Reports.

Reviews

"Visual thinking is so important, especially for designers. We used to use slide decks and spreadsheets to communicate and track our projects internally, and it was so much slower and less flexible. Now, we use MURAL to collaborate and generate new i...deas. I don’t know how we managed without it." - Alexa Burke

Mural, GreenOrbit, MangoApps Platform, Microsoft Teams, Slack, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Mural

Top Industries

Information Technology and Services
Education
Consumer Goods

Popular in

Enterprise
Large Enterprise
Small Business

Mural is popular in Information Technology And Services, Education, and Consumer Goods and is widely used by Enterprise, Large Enterprise, and Small Business.

Comprehensive Insights on Mural Use Cases

How does Mural address your Collaboration Challenges?

Mural facilitates visual collaboration among teams by providing a digital whiteboard platform. The tool enables brainstorming, ideation, and data visualization. Although Mural offers a robust collaborative environment, it may require training for users unfamiliar with visual collaboration methods.

"...In prior years, employees would heavily rely on in-person sessions when working on collaborative IBM initiatives...." Case Study IBM

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What Are the key features of Mural for Engagement Management?

Mural facilitates collaborative engagement and idea generation among remote teams and stakeholders. The tool enables visual documentation, active participation through shared contribution, and engagement at various project stages. However, the number of user seats restricts ongoing engagement with a broader audience.

"...Ultimately, we were able to generate, explore, and engage with more ideas than would otherwise be possible in a short period of time...." Testimonial by Jen Moher Sepulveda, Senior UX Designer, Pearson

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How efficiently Does Mural manage your Workflow Management?

What benefits does Mural offer for Coaching?

30+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Mural solved their Team Collaboration needs. Cuspera uses 1407 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Alexa Burke Sr. Designer Steelcase	Visual thinking is so important, especially for designers. We used to use slide decks and spreadsheets to communicate and track our projects internally, and it was so much slower and less flexible. Now, we use MURAL to collaborate and generate new ideas. I don’t know how we managed without it. Testimonial By Alexa Burke
Christina Koffskey Former Human Centered Design Engineer Emerson	We teach people visual, collaborative methods … and one of the common questions is, 'My team is not located in the same building. How can we do this?' …It came up in every workshop we did, so we were looking for something that would really enable that, and that’s when we found MURAL. Testimonial By Christina Koffskey
Daniel Ransom Instructional Services Librarian California College of the Arts	A big part of why MURAL got adopted quickly by our faculty and embraced is the critique. Whether they’re in fine arts or design, students are bringing in examples of their work and faculty and other students are providing commentary and feedback. This is public. It happens live and is interactive. ...MURAL is very well set up for this. It’s essentially natural in MURAL to do a very similar thing in a digital environment. Testimonial By Daniel Ransom

CUSTOMERS	TESTIMONIALS
Alexa Burke Sr. Designer Steelcase	Visual thinking is so important, especially for designers. We used to use slide decks and spreadsheets to communicate and track our projects internally, and it was so much slower and less flexible. Now, we use MURAL to collaborate and generate new ideas. I don’t know how we managed without it. Testimonial By Alexa Burke
Christina Koffskey Former Human Centered Design Engineer Emerson	We teach people visual, collaborative methods … and one of the common questions is, 'My team is not located in the same building. How can we do this?' …It came up in every workshop we did, so we were looking for something that would really enable that, and that’s when we found MURAL. Testimonial By Christina Koffskey
Daniel Ransom Instructional Services Librarian California College of the Arts	A big part of why MURAL got adopted quickly by our faculty and embraced is the critique. Whether they’re in fine arts or design, students are bringing in examples of their work and faculty and other students are providing commentary and feedback. This is public. It happens live and is interactive. ...MURAL is very well set up for this. It’s essentially natural in MURAL to do a very similar thing in a digital environment. Testimonial By Daniel Ransom

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Steelcase Consumer Goods	Consumer Goods	Case Study Steelcase How MURAL’s flexible nature allows Steelcase employees to use it for a wide range of use cases Read More
HAN University of Applied Sciences and the University of Twente Education	Education	CASE STUDY HAN University of Applied Sciences and the University of Twente The Design Your Life methodology empowers autistic individuals to create personalized technologies, promoting independence through design thinking, resulting in innovative products like reminder bracelets and Google Home integrations. Read More
GitHub Computer Software	Computer Software	Case Study GitHub Using MURAL, the GitHub team was able to keep their remote team aligned while moving rapidly through the week. Read More

Video

Welcome to the new Mural product experience

Frequently Asked Questions(FAQ)

for Mural

What is Mural?

Mural is a digital-first visual collaboration platform that is created to allow innovative teams to think and collaborate visually. It helps businesses plan, design, brainstorm, and analyze ideas and create custom workflows to streamline decision-making operations across teams. It helps the team to work together and visualize ideas.

It embraces visual collaboration to align teams, plan in real-time, speed up decision making, reduce travel costs and accelerate a culture of innovation, enabling business teams in organizations to work effectively and collaborate seamlessly. The platform includes scheduling capabilities, which enable administrators to set timers for tasks, lock content, invite members and define role-based access, allowing members to view or edit specific sections of the whiteboard. MURAL includes a thinking canvas, which lets participants display ideas on a digital board using sticky notes, and organize information using lists, methods, frameworks, flowcharts, and diagrams to align duties and schedule tasks.

Key features include customizable templates, idea capture, mind maps, client discovery, post-meeting debriefs, timeframe recommendations, and more. MURAL supports integration with various third-party applications such as Jira, Slack, Dropbox, Google Calendar, Microsoft Teams, OneDrive and more.

What is Mural used for?

Mural is a Team Collaboration Software mainly used by its customers to Scale Best Practices and Acquire Customers by Collaboration, Engagement Management and Workflow Management .