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Compare Blackbaud eTapestry vs BoldTrail

Comparison Summary

For Blackbaud eTapestry vs BoldTrail comparison, Our AI algorithm looked at 4956 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Blackbaud eTapestry and BoldTrail to solve their respective business needs.

Pros and cons of Blackbaud eTapestry and BoldTrail

Blackbaud eTapestry is more suited to businesses that require Helpdesk Management with Phone Calls and Engagement Management with Offline where as BoldTrail is focused towards Generation Of New Leads with Website and Engagement Management .

Both Blackbaud eTapestry and BoldTrail are CRM software, peers recommend Blackbaud eTapestry for training & onboarding and helpdesk management where as BoldTrail is more known for generation of new leads and lead engagement .

logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than BoldTrail for

Software Failure Risk

  • medium

logo BoldTrail

Focus area

BoldTrail is better than Blackbaud eTapestry for

Software Failure Risk

  • medium

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Real estate platform with next-gen solution for modern brokerages and enterprises

Age

1981

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

55

69

Total Goals
(we found evidences for)

9

9

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


training & onboarding


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management


campaign management

campaign monitoring


social media management

social media analytics

scheduling post to social media


sales document management

contract management

proposal & quote management


relationship management


social media marketing


workflow management


competitive intelligence


touchpoint management


channel management



knowledge management




membership management



content management


products & pricelist management







generation of new leads







conversion management


lead qualification: technographic


lead qualification

lead qualification: technographic



promotion management



sales call management


distribution management



discount management


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Scale best practices

  • Launch new products

  • Build brand awareness

  • Improve digital and social presence

  • See 6 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • phone calls

  • Facebook

  • video

  • text SMS

  • user generated content

  • blogs

  • offline

  • mobile

  • promotions

  • on premises

  • point of sale

  • mobile app

  • Instagram

  • Facebook at work

  • events

  • trade shows

  • See 16 more
  • website

  • social media

  • e-mail

  • phone calls

  • Facebook

  • video

  • text SMS

  • user generated content

  • blogs

  • offline

  • mobile

  • promotions

  • on premises

  • point of sale

  • mobile app

  • Instagram

  • Facebook at work

  • events

  • trade shows

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting