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Compare Blackbaud Luminate Online vs BUSINESSNEXT '' formerly CRMNEXT ''

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud Luminate Online medium Failure Risk for BUSINESSNEXT '' formerly CRMNEXT '' low
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Comparison Summary

For Blackbaud Luminate Online vs BUSINESSNEXT '' formerly CRMNEXT '' comparison, Our AI algorithm looked at 6121 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Blackbaud Luminate Online and BUSINESSNEXT '' formerly CRMNEXT '' to solve their respective business needs.

Pros and cons of Blackbaud Luminate Online and BUSINESSNEXT '' formerly CRMNEXT ''

Blackbaud Luminate Online is more suited to businesses that require Communication Management with E-Mail and Engagement Management with Offline where as BUSINESSNEXT '' formerly CRMNEXT '' is focused towards Lead Management with E-Mail and Service Management .

Both Blackbaud Luminate Online and BUSINESSNEXT '' formerly CRMNEXT '' are CRM software, peers recommend Blackbaud Luminate Online for engaging and following up and engagement management where as BUSINESSNEXT '' formerly CRMNEXT '' is more known for loan management and helpdesk management .

logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than BUSINESSNEXT '' formerly CRMNEXT '' for

Software Failure Risk

  • medium

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than Blackbaud Luminate Online for

Software Failure Risk

  • low

About

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

The #1 CRM For Banking And Insurance

Age

1981

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

61

24

Total Goals
(we found evidences for)

10

5

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (174)

Read Reviews (0)

sending & publishing communications

Read Reviews (114)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (30)

Read Reviews (0)

engagement management

Read Reviews (112)

Read Reviews (0)

engaging and following up

Read Reviews (105)

Read Reviews (0)

event management

Read Reviews (51)

Read Reviews (0)

campaign management

Read Reviews (39)

Read Reviews (144)

campaign monitoring

Read Reviews (5)

Read Reviews (143)

campaign analytics

Read Reviews (2)

Read Reviews (127)

helpdesk management

Read Reviews (26)

Read Reviews (319)

training & onboarding

Read Reviews (24)

Read Reviews (0)

content management

Read Reviews (20)

Read Reviews (0)

content sharing

Read Reviews (7)

Read Reviews (0)

content curation

Read Reviews (7)

Read Reviews (0)

social media management

Read Reviews (17)

Read Reviews (289)

social media analytics

Read Reviews (12)

Read Reviews (65)

scheduling post to social media

Read Reviews (3)

Read Reviews (0)

engaging on social media

Read Reviews (1)

Read Reviews (80)

generation of new leads

Read Reviews (15)

Read Reviews (0)

contact list management

Read Reviews (13)

Read Reviews (2)

creating contact list

Read Reviews (4)

Read Reviews (0)

products & pricelist management

Read Reviews (12)

Read Reviews (0)

personalized marketing

Read Reviews (9)

Read Reviews (0)

advocacy management

Read Reviews (8)

Read Reviews (0)

workflow management

Read Reviews (6)

Read Reviews (1)

trade show marketing

Read Reviews (5)

Read Reviews (0)

relationship management

Read Reviews (5)

Read Reviews (0)

sales document management

Read Reviews (4)

Read Reviews (0)

contract management

Read Reviews (4)

Read Reviews (0)

rating and review management

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (2)

creating knowledge base

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (2)

touchpoint management

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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low

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting