Blackbaud Luminate Online Overview

Blackbaud Luminate Online assists nonprofits in using data to enhance fundraising campaigns. Donor engagement and increased fundraising are facilitated by this software.

Use Cases

Customers recommend Communication Management, Engagement Management, Event Management, as the business use cases that they have been most satisfied with while using Blackbaud Luminate Online.

Other use cases:

  • Campaign Management
  • Helpdesk Management
  • Training & Onboarding
  • Content Management
  • Digital Marketing
  • Generation Of New Leads
  • Coaching
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Business Priorities

Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Blackbaud Luminate Online.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Launch New Products
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Blackbaud Luminate Online Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Luminate Online works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.

Blackbaud Luminate Online's features include Feedback Surveys, Ticketing, Personalization, etc. and Blackbaud Luminate Online support capabilities include Email Support, Phone Support, Chat Support, etc. also Blackbaud Luminate Online analytics capabilities include Analytics, and Custom Reports.

Reviews

"With the help of Blackbaud, we have been able to expand our donor base through targeted email appeals, provide emailed newsletter options to our constituents, and streamline our efforts to share our mission with partners domestically and internation...ally." - Laura Kelly

Blackbaud Luminate Online, Less Annoying CRM, monday sales CRM, Splash Event Marketing, NetHunt CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Luminate Online

Top Industries

  • Non-Profit Organization Management
  • Education
  • Entertainment

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Blackbaud Luminate Online is popular in Non-Profit Organization Management, Education, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Blackbaud Luminate Online Use Cases

What solutions does Blackbaud Luminate Online provide for Communication Management?

How efficiently Does Blackbaud Luminate Online manage your Engagement Management?

How can Blackbaud Luminate Online enhance your Event Management process?

How does Blackbaud Luminate Online facilitate Campaign Management?

How does Blackbaud Luminate Online address your Helpdesk Management Challenges?

42+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Luminate Online solved their CRM needs. Cuspera uses 2572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Laura Kelly

Vice President of Global Partnerships and Development

Brother's Brother Foundation

With the help of Blackbaud, we have been able to expand our donor base through targeted email appeals, provide emailed newsletter options to our constituents, and streamline our efforts to share our mission with partners domestically and internationally. Testimonial By Laura Kelly
Blackbaud Luminate Online testimonial

Drew Martin

Director of Technology Services for University Advancement

Western University

Overall, we needed a foundation—a set of systems— to eliminate any hurdles for our fundraising and engagement efforts. We wanted state-of-the-art, proven technology, which we found in Luminate Online and Blackbaud CRM. Testimonial By Drew Martin
Blackbaud Luminate Online testimonial

Richard Pummell

Vice President

Fidelco Guide Dog Foundation

Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. Testimonial By Richard Pummell
CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Laura Kelly

Vice President of Global Partnerships and Development

Brother's Brother Foundation

With the help of Blackbaud, we have been able to expand our donor base through targeted email appeals, provide emailed newsletter options to our constituents, and streamline our efforts to share our mission with partners domestically and internationally. Testimonial By Laura Kelly
Blackbaud Luminate Online testimonial

Drew Martin

Director of Technology Services for University Advancement

Western University

Overall, we needed a foundation—a set of systems— to eliminate any hurdles for our fundraising and engagement efforts. We wanted state-of-the-art, proven technology, which we found in Luminate Online and Blackbaud CRM. Testimonial By Drew Martin
Blackbaud Luminate Online testimonial

Richard Pummell

Vice President

Fidelco Guide Dog Foundation

Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. Testimonial By Richard Pummell

Case Studies

Non-Profit Organization Management

CASE STUDY The Salvation Army, USA Southern Territory

Blackbaud Enterprise Fundraising CRM helps The Salvation Army, USA Southern Territory manage donor data and fundraising. The software supports over 600 users across 15 states. It streamlines workflow...s and boosts productivity for staff. The system helps engage 6.5 million constituents. The organization distributed 60,011 food boxes and provided over 426,000 snacks last year. Staff value the flexibility, integration, and support from Blackbaud and partners like BrightVine.

CASE STUDY Vecova

Vecova used Blackbaud Raiser’s Edge NXT and Prospect Insights to improve fundraising. After COVID-19, their donor data was outdated and inconsistent. Prospect Insights helped them find new major gift... prospects and fill gaps in their donor lists. In a few months, they qualified 72 major gift prospects. Four donors gave matching gifts for Giving Tuesday. They achieved their best Giving Tuesday matching donation performance to date, raising $40,000, with 50% of matching donors identified by Prospect Insights.

Education

CASE STUDY Williston Northampton School

Blackbaud Financial Edge NXT helped Williston Northampton School get a full view of its finances. Before using Blackbaud, the school could not produce key financial statements. The CFO set up the new... system for better reporting and goal setting. The team now uses automated integration with Raiser’s Edge NXT to save time. Monthly reconciliations are faster and more accurate. The school relies on Blackbaud for trusted financial data.

Education

CASE STUDY University of Montevallo

Blackbaud Raiser’s Edge NXT and ResearchPoint helped University of Montevallo build a prospect research function. The university aimed to raise $30 million in seven years for student access, academic... support, and capital projects. Using predictive analytics and Prospect Insights, they automated prospect segmentation and improved donor pipeline management. In one year, they raised $37 million, surpassing their campaign goal. AI-powered tools identified key donor opportunities and streamlined research efforts.

Education

CASE STUDY University of Georgia

Blackbaud Predictive Analytics helped the University of Georgia improve annual giving campaigns. The university used predictive analytics scores to refine donor segmentation and target lists. They re...duced the audience size for a year-end appeal by over 50%. The response rate more than doubled, and ROI increased by 19%. Direct mail efforts led to a 910% increase in Presidents Club donors year-over-year.

Education

CASE STUDY University of Georgia

Blackbaud CRM helped the University of Georgia reach a $250 million rolling fundraising average. The university used Blackbaud CRM for a 360-degree view of alumni and donors, wealth screening, and an...alytics. Integrated payment options like PayPal and Venmo made giving easier for donors. Batch processing automation streamlined gift processing, handling 6,000 transactions in 72 hours during a major event. The integration with Salesforce Marketing Cloud improved engagement and data management.

Frequently Asked Questions(FAQ)

for Blackbaud Luminate Online

What is Blackbaud Luminate Online?

Blackbaud Luminate Online is a CRM Software for online fund raising and Nonprofits. Blackbaud Luminate Online provides everything needed to acquire more constituents, build online fundraising campaigns, and nurture sustainable donor relationships. The solution offers a host of interactive tools to develop dynamic marketing campaigns and organize online fundraising events.

Blackbaud Luminate Online includes tools to allow non-profits build campaigns via email, mobile, and social channels, along with donation and email acquisition technology that allows organizations to engage effectively with their constituents and convert them to regular donors. It partners non-profits with a comprehensive staff of fundraising experts. Organizations can smoothly drive top-performing donor acquisition, donor retention and fundraising results. The digital marketing tools enable organizers to create and design interactive web pages with a personalized message for members and donors.

Blackbaud Luminate Online is suitable for organizations looking to expand online and multi-channel fundraising strategies. The solution is a good fit for several types of organizations, including faith-based ministries, human services, international organizations and national organizations.

What is Blackbaud Luminate Online used for?

Blackbaud Luminate Online is a CRM Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Communication Management, Engagement Management and Event Management .

What are the top features of Blackbaud Luminate Online?

Feedback surveys, Ticketing and Personalization are some of the top features of Blackbaud Luminate Online.

Who uses Blackbaud Luminate Online?

Blackbaud Luminate Online is used by Non-Profit Organization Management, Education and Entertainment among other industries.

What are Blackbaud Luminate Online alternatives?

Less Annoying CRM, Monday Sales CRM, Splash Event Marketing and NetHunt CRM are popular alternatives for Blackbaud Luminate Online.

Where is Blackbaud Luminate Online located?

Blackbaud Luminate Online is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud Luminate Online for communication management and engagement management

Blackbaud Luminate Online Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.80/5 ★

Read Reviews (63)
Custom Reports

3.54/5 ★

Read Reviews (414)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.80/5 ★

Read Reviews (63)
Custom Reports

3.54/5 ★

Read Reviews (414)

Software Failure Risk Guidance

?

for Blackbaud Luminate Online

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Luminate Online

Blackbaud, Inc. News

Awards

Blackbaud Named One of Newsweek's World's Greenest Companies 2025

Blackbaud has been recognized by Newsweek as one of the World's Greenest Companies for 2025, highlighting its commitment to sustainability within the software sector for nonprofits, education, and CSR.

Awards

Blackbaud Named One of Newsweek's World's Greenest Companies 2025 - PR Newswire

Blackbaud has been recognized by Newsweek as one of the World's Greenest Companies for 2025, highlighting its leadership in sustainability within the software sector for nonprofits, education, and CSR.

Awards

Global Recognition: Blackbaud Achieves 90% Emissions Cut, Ranks Among World's Most Sustainable Companies - Stock Titan

Blackbaud has achieved a 90% reduction in emissions, earning recognition as one of the worlds most sustainable companies. This milestone highlights Blackbauds commitment to environmental responsibility and positions the company as a leader in sustainability within the technology sector.

Financial

Blackbaud Announces 2025 First Quarter Results - PR Newswire

Blackbaud released its financial results for the first quarter of 2025, detailing company performance and key metrics for the period.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO