Blackbaud Luminate Online Overview
Blackbaud Luminate Online assists nonprofits in using data to enhance fundraising campaigns. Donor engagement and increased fundraising are facilitated by this software.
Use Cases
Customers recommend Communication Management, Engagement Management, Event Management, as the business use cases that they have been most satisfied with while using Blackbaud Luminate Online.
Business Priorities
Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Blackbaud Luminate Online.
Blackbaud Luminate Online Use-Cases and Business Priorities: Customer Satisfaction Data
Blackbaud Luminate Online works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.
Blackbaud Luminate Online's features include Feedback Surveys, Ticketing, Personalization, etc. and Blackbaud Luminate Online support capabilities include Email Support, Phone Support, Chat Support, etc. also Blackbaud Luminate Online analytics capabilities include Analytics, and Custom Reports.
Reviews
"We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like." - Sophia Santamaria
Peer review evidence (same sources as the product rating summary)
"...We use Luminate Online to send emails to our constituents, run queries and create groups, create donation forms, action alerts, surveys, among other things...." Peer review by Laura Bruss, Senior Production Coordinator, National Wildlife Federation
"...The integration of so many different capabilities - donations, advocacy, email and registration - makes it possible to engage constituents in a variety of ways in support of our organization's mission...." Peer review by Manager in Marketing
"...It is being used by our fundraising department to fundraise through online appeals, peer to peer fundraising and manage event registrations and donations...." Peer review by Verified User, Director in Product Management, Hospital & Health Care
Blackbaud Luminate Online, Less Annoying CRM, monday sales CRM, Splash Event Marketing, NetHunt CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Blackbaud Luminate Online
Top Industries
- Non-Profit Organization Management
- Education
- Entertainment
Popular in
- Mid Market
- Small Business
- Enterprise
Blackbaud Luminate Online is popular in Non-Profit Organization Management, Education, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.
Blackbaud Luminate Online Customer wins, Customer success stories, Case studies
How can Blackbaud Luminate Online optimize your Communication Management Workflow?
What solutions does Blackbaud Luminate Online provide for Engagement Management?
How does Blackbaud Luminate Online facilitate Event Management?
How can Blackbaud Luminate Online enhance your Campaign Management process?
What benefits does Blackbaud Luminate Online offer for Helpdesk Management?
11 buyers and buying teams have used Cuspera to assess how well Blackbaud Luminate Online solved their CRM needs. Cuspera uses 2572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. Testimonial By Sophia Santamaria |
|
It’s really because of the tools that Blackbaud has provided that we’ve been able to do what we say we were going to do and to give that transparency back to our donors with the confidence that we’re using their donations how intended. Testimonial By Heather Bennett |
|
This influx of money has changed the Los Angeles Regional Food Bank, not just for this moment, but for the future. Testimonial By Roger Castle |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sophia Santamaria Digital User Experience Director Canadian Cancer Society |
We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. Testimonial By Sophia Santamaria |
|
Heather Bennett Vice President for Partnerships and Philanthropy Direct Relief |
It’s really because of the tools that Blackbaud has provided that we’ve been able to do what we say we were going to do and to give that transparency back to our donors with the confidence that we’re using their donations how intended. Testimonial By Heather Bennett |
|
Roger Castle Chief Development Officer Los Angeles Regional Food Bank |
This influx of money has changed the Los Angeles Regional Food Bank, not just for this moment, but for the future. Testimonial By Roger Castle |
Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic
Frequently Asked Questions (FAQ)
What buyers ask before choosing Blackbaud Luminate Online
What is Blackbaud Luminate Online?
Blackbaud Luminate Online is a CRM Software for online fund raising and Nonprofits. Blackbaud Luminate Online provides everything needed to acquire more constituents, build online fundraising campaigns, and nurture sustainable donor relationships. The solution offers a host of interactive tools to develop dynamic marketing campaigns and organize online fundraising events.
Blackbaud Luminate Online includes tools to allow non-profits build campaigns via email, mobile, and social channels, along with donation and email acquisition technology that allows organizations to engage effectively with their constituents and convert them to regular donors. It partners non-profits with a comprehensive staff of fundraising experts. Organizations can smoothly drive top-performing donor acquisition, donor retention and fundraising results. The digital marketing tools enable organizers to create and design interactive web pages with a personalized message for members and donors.
Blackbaud Luminate Online is suitable for organizations looking to expand online and multi-channel fundraising strategies. The solution is a good fit for several types of organizations, including faith-based ministries, human services, international organizations and national organizations.
What is Blackbaud Luminate Online used for?
What are the top features of Blackbaud Luminate Online?
Who uses Blackbaud Luminate Online?
What are Blackbaud Luminate Online alternatives?
Where is Blackbaud Luminate Online located?
Peers used Blackbaud Luminate Online for communication management and engagement management
Blackbaud Luminate Online Competitors
Blackbaud Luminate Online Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (63) |
| Custom Reports | Read Reviews (414) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (63) |
| Custom Reports | Read Reviews (414) |
Software Failure Risk Guidance
?for Blackbaud Luminate Online
Overall Risk Meter
Top Failure Risks for Blackbaud Luminate Online
Blackbaud, Inc. News
Blackbaud Reinforces Its Responsible AI Approach With Independent Certifications
Blackbaud has achieved two RAISE Pathway certifications from the Responsible AI Institute, validating its responsible AI governance practices. The Generative AI Foundation Badge and the Responsible AI Foundation Badge confirm Blackbaud's adherence to global standards, including NIST and ISO/IEC, ensuring trust in its AI-powered solutions for social impact organizations.
BLKB - Blackbaud Inc News
Blackbaud has enhanced its Raiser's Edge NXT platform by integrating with Microsoft 365 Copilot, increasing flexibility in accessing fundraising intelligence. This integration aims to optimize fundraising operations by leveraging AI capabilities within the Microsoft 365 environment.
Blackbaud Increases Flexibility to Access Fundraising Intelligence as Raiser's Edge NXT® Integrates with Microsoft 365 Copilot
Blackbaud has integrated its Raiser's Edge NXT with Microsoft 365 Copilot, enhancing access to fundraising intelligence for users. This integration allows nonprofit professionals to use natural-language prompts to retrieve insights directly within Microsoft 365 applications, streamlining workflows and decision-making processes. The integration underscores Blackbaud's commitment to providing AI-powered solutions for social impact organizations.
Blackbaud appoints Anthony W. Boor to Board while ...
Blackbaud has appointed Anthony W. Boor to its Board as a Class A director. He will also continue his role as Executive Vice President of Corporate Development and Strategy. The appointment was effective as of August 5, 2026.
Blackbaud, Inc. Profile
HQ Location
65 Fairchild Street, Charleston, SC 29492
Employees
1001-5000
Social
Financials
IPO
