Blackbaud Luminate Online Overview
Blackbaud Luminate Online assists nonprofits in using data to enhance fundraising campaigns. Donor engagement and increased fundraising are facilitated by this software.
Use Cases
Customers recommend Communication Management, Engagement Management, Event Management, as the business use cases that they have been most satisfied with while using Blackbaud Luminate Online.
Business Priorities
Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Blackbaud Luminate Online.
Blackbaud Luminate Online Use-Cases and Business Priorities: Customer Satisfaction Data
Blackbaud Luminate Online works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.
Blackbaud Luminate Online's features include Feedback Surveys, Ticketing, Personalization, etc. and Blackbaud Luminate Online support capabilities include Email Support, Phone Support, Chat Support, etc. also Blackbaud Luminate Online analytics capabilities include Analytics, and Custom Reports.
Reviews
"We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like." - Sophia Santamaria
Peer review evidence (same sources as the product rating summary)
"...We use it to manage our website, store emails for mailings, handle some class sign-ups and ticketing, and send promotional emails...." Peer review by Verified User, Manager in Other, Non-Profit Organization Management
"...Overall, we needed a foundation—a set of systems— to eliminate any hurdles for our fundraising and engagement efforts...." Testimonial by Drew Martin, Director of Technology Services for University Advancement, Western University
"...Luminate Online is used by all departments across the organization as our primary tool for online donation processing, email marketing, event ticketing, and community fundraisers...." Peer review by Verified User, Team Lead in Marketing, Non-Profit Organization Management
Blackbaud Luminate Online, Splash Event Marketing, Memberplanet, Bloomerang, Streak, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Blackbaud Luminate Online
Top Industries
- Non-Profit Organization Management
- Education
- Entertainment
Popular in
- Mid Market
- Small Business
- Enterprise
Blackbaud Luminate Online is popular in Non-Profit Organization Management, Education, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.
Blackbaud Luminate Online Customer wins, Customer success stories, Case studies
What benefits does Blackbaud Luminate Online offer for Communication Management?
How does Blackbaud Luminate Online facilitate Engagement Management?
What Are the key features of Blackbaud Luminate Online for Event Management?
What solutions does Blackbaud Luminate Online provide for Campaign Management?
How can Blackbaud Luminate Online optimize your Helpdesk Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well Blackbaud Luminate Online solved their CRM needs. Cuspera uses 2572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. Testimonial By Sophia Santamaria |
|
We’re gathering a lot of information through Blackbaud Luminate Online®. We’re able to have more robust segmentation, instead of sending one email to everyone on a list. Testimonial By Rosie Aquila |
|
Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. Testimonial By Richard Pummell |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sophia Santamaria Digital User Experience Director Canadian Cancer Society |
We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. Testimonial By Sophia Santamaria |
|
Rosie Aquila Annual Giving Manager IONA Senior Services |
We’re gathering a lot of information through Blackbaud Luminate Online®. We’re able to have more robust segmentation, instead of sending one email to everyone on a list. Testimonial By Rosie Aquila |
|
Richard Pummell Vice President Fidelco Guide Dog Foundation |
Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. Testimonial By Richard Pummell |
Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic
Frequently Asked Questions(FAQ)
for Blackbaud Luminate Online
What is Blackbaud Luminate Online?
Blackbaud Luminate Online is a CRM Software for online fund raising and Nonprofits. Blackbaud Luminate Online provides everything needed to acquire more constituents, build online fundraising campaigns, and nurture sustainable donor relationships. The solution offers a host of interactive tools to develop dynamic marketing campaigns and organize online fundraising events.
Blackbaud Luminate Online includes tools to allow non-profits build campaigns via email, mobile, and social channels, along with donation and email acquisition technology that allows organizations to engage effectively with their constituents and convert them to regular donors. It partners non-profits with a comprehensive staff of fundraising experts. Organizations can smoothly drive top-performing donor acquisition, donor retention and fundraising results. The digital marketing tools enable organizers to create and design interactive web pages with a personalized message for members and donors.
Blackbaud Luminate Online is suitable for organizations looking to expand online and multi-channel fundraising strategies. The solution is a good fit for several types of organizations, including faith-based ministries, human services, international organizations and national organizations.
What is Blackbaud Luminate Online used for?
What are the top features of Blackbaud Luminate Online?
Who uses Blackbaud Luminate Online?
What are Blackbaud Luminate Online alternatives?
Where is Blackbaud Luminate Online located?
Peers used Blackbaud Luminate Online for communication management and engagement management
Blackbaud Luminate Online Competitors
Blackbaud Luminate Online Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (63) |
| Custom Reports | Read Reviews (414) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (63) |
| Custom Reports | Read Reviews (414) |
Software Failure Risk Guidance
?for Blackbaud Luminate Online
Overall Risk Meter
Top Failure Risks for Blackbaud Luminate Online
Blackbaud, Inc. News
Blackbauds Latest Product Innovations Reflect Companys Defensible Market Position; Anchored in Data, Context, and Trust
Blackbaud has announced a series of AI-driven product innovations aimed at enhancing its social impact solutions. These innovations include the Development Agent for Raisers Edge NXT, which automates donor engagement, and Chat for Blackbaud AI, which integrates context-aware intelligence into core solutions. These updates are designed to increase efficiency, improve decision-making, and strengthen customer engagement across various sectors, including education and financial management.
Blackbaud Recognized for AI Innovation and Leadership by the American Business Awards
Blackbaud received two Bronze Stevie Awards from the American Business Awards for AI innovation and leadership. The company was recognized in the AI for Social Good category for its AI solutions aiding nonprofits, and Carrie Cobb, Blackbaud's chief data and AI officer, was honored in the Women in AI Leadership category for her ethical AI innovation efforts.
Blackbaud Launches New Category of AI Agent with General Availability of its First Agent for Good
Blackbaud has launched its first AI agent, the Development Agent, designed to enhance donor engagement and fundraising efficiency. This agent, part of Blackbaud's new category of agentic AI, is now available to Raisers Edge NXT customers in the U.S. It operates autonomously, helping organizations personalize outreach and build donor trust, with plans to expand to other products and markets.
Blackbaud's Latest Product Innovations Reflect Company's Defensible Market Position; Anchored in Data, Context, and Trust
Blackbaud announced new AI-powered product innovations, including the Development Agent for Raiser's Edge NXT, enhancing fundraising capabilities. The updates aim to integrate AI into systems of record, improving efficiency and decision-making across financial management and education sectors. These innovations emphasize trust, data, and context to maintain Blackbaud's market leadership in the social impact sector.
Blackbaud, Inc. Profile
HQ Location
65 Fairchild Street, Charleston, SC 29492
Employees
1001-5000
Social
Financials
IPO
