Blackbaud Luminate Online Overview

Blackbaud Luminate Online assists nonprofits in using data to enhance fundraising campaigns. Donor engagement and increased fundraising are facilitated by this software.

Use Cases

Customers recommend Communication Management, Engagement Management, Event Management, as the business use cases that they have been most satisfied with while using Blackbaud Luminate Online.

Other use cases:

  • Campaign Management
  • Helpdesk Management
  • Training & Onboarding
  • Content Management
  • Digital Marketing
  • Generation Of New Leads
  • Coaching
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Business Priorities

Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Blackbaud Luminate Online.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Launch New Products
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Blackbaud Luminate Online Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Luminate Online works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.

Blackbaud Luminate Online's features include Feedback Surveys, Ticketing, Personalization, etc. and Blackbaud Luminate Online support capabilities include Email Support, Phone Support, Chat Support, etc. also Blackbaud Luminate Online analytics capabilities include Analytics, and Custom Reports.

Reviews

"Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support." - Brock Warner

Blackbaud Luminate Online, Salsa CRM, Virtuous CRM, Memberplanet, Splash Event Marketing, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Luminate Online

Top Industries

  • Non-Profit Organization Management
  • Education
  • Entertainment

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Blackbaud Luminate Online is popular in Non-Profit Organization Management, Education, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Blackbaud Luminate Online Use Cases

What solutions does Blackbaud Luminate Online provide for Communication Management?

How can Blackbaud Luminate Online optimize your Engagement Management Workflow?

How can Blackbaud Luminate Online optimize your Event Management Workflow?

How can Blackbaud Luminate Online optimize your Campaign Management Workflow?

What makes Blackbaud Luminate Online ideal for Helpdesk Management?

42+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Luminate Online solved their CRM needs. Cuspera uses 2572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Brock Warner

CFRE Director of Community Giving and Innovation

War Child Canada

Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support. Testimonial By Brock Warner
Blackbaud Luminate Online testimonial

Sophia Santamaria

Digital User Experience Director

Canadian Cancer Society

We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. Testimonial By Sophia Santamaria
Blackbaud Luminate Online testimonial

Richard Pummell

Vice President

Fidelco Guide Dog Foundation

Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. Testimonial By Richard Pummell
CUSTOMERS TESTIMONIALS
Blackbaud Luminate Online testimonial

Brock Warner

CFRE Director of Community Giving and Innovation

War Child Canada

Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support. Testimonial By Brock Warner
Blackbaud Luminate Online testimonial

Sophia Santamaria

Digital User Experience Director

Canadian Cancer Society

We really had to work together with our partners to push the creative envelope of what was possible, and what an event can look like. Testimonial By Sophia Santamaria
Blackbaud Luminate Online testimonial

Richard Pummell

Vice President

Fidelco Guide Dog Foundation

Our Blackbaud team feels like an extension of the Fidelco team. Everyone takes time to understand our business objectives and ensure that we are moving in the right direction, at the same time. Testimonial By Richard Pummell

Case Studies

COMPANY INDUSTRY CASE STUDIES
Blackbaud Luminate Online case study
Non-Profit Organization Management
Non-Profit Organization Management
Case Study War Child Canada

How Blackbaud solutions helps War Child Canada increase their organization’s impact

Read More
Blackbaud Luminate Online case study
Non-Profit Organization Management
Non-Profit Organization Management
Case Study Fidelco Guide Dog Foundation

Learn How Blackbaud helps the foundation change lives.

Read More
Blackbaud Luminate Online case study
Non-Profit Organization Management
Non-Profit Organization Management
Case Study IONA Senior Services

Iona Senior Services adapts to provide ever-expanding services to a growing older population in Washington, D.C.

Read More

Frequently Asked Questions(FAQ)

for Blackbaud Luminate Online

What is Blackbaud Luminate Online?

Blackbaud Luminate Online is a CRM Software for online fund raising and Nonprofits. Blackbaud Luminate Online provides everything needed to acquire more constituents, build online fundraising campaigns, and nurture sustainable donor relationships. The solution offers a host of interactive tools to develop dynamic marketing campaigns and organize online fundraising events.

Blackbaud Luminate Online includes tools to allow non-profits build campaigns via email, mobile, and social channels, along with donation and email acquisition technology that allows organizations to engage effectively with their constituents and convert them to regular donors. It partners non-profits with a comprehensive staff of fundraising experts. Organizations can smoothly drive top-performing donor acquisition, donor retention and fundraising results. The digital marketing tools enable organizers to create and design interactive web pages with a personalized message for members and donors.

Blackbaud Luminate Online is suitable for organizations looking to expand online and multi-channel fundraising strategies. The solution is a good fit for several types of organizations, including faith-based ministries, human services, international organizations and national organizations.

What is Blackbaud Luminate Online used for?

Blackbaud Luminate Online is a CRM Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Communication Management, Engagement Management and Event Management .

What are the top features of Blackbaud Luminate Online?

Feedback surveys, Ticketing and Personalization are some of the top features of Blackbaud Luminate Online.

Who uses Blackbaud Luminate Online?

Blackbaud Luminate Online is used by Non-Profit Organization Management, Education and Entertainment among other industries.

What are Blackbaud Luminate Online alternatives?

Salsa CRM, Virtuous CRM, Memberplanet and Splash Event Marketing are popular alternatives for Blackbaud Luminate Online.

Where is Blackbaud Luminate Online located?

Blackbaud Luminate Online is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud Luminate Online for communication management and engagement management

Blackbaud Luminate Online Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.80/5 ★

Read Reviews (63)
Custom Reports

3.54/5 ★

Read Reviews (414)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.80/5 ★

Read Reviews (63)
Custom Reports

3.54/5 ★

Read Reviews (414)

Software Failure Risk Guidance

?

for Blackbaud Luminate Online

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Luminate Online

Blackbaud News

Blackbaud Recognized on Newsweek's America's Most Responsible Companies 2025 List - PR Newswire

Blackbaud was recognized on Newsweek's list of America's Most Responsible Companies for 2025.

04/12/2024 - source

Blackbaud Launches AI-Powered Donation Tools Ahead of Peak Giving Season | BLKB Stock News - StockTitan

Blackbaud introduces AI donation tools before the busy giving season to enhance fundraising efforts.

01/12/2024 - source

Flywire and Blackbaud Partner to Streamline Tuition Payment Experience for International K-12 Students in the U.S. - eSchool News

Flywire and Blackbaud have partnered to improve tuition payment processes for international K-12 students in the U.S.

28/11/2024 - source

Blackbaud Feeds

Blackbaud Appoints Bradley Pyburn, Former Chief of Staff of U.S. Cyber Command, to Board ...

Blackbaud appoints Bradley Pyburn, former Chief of Staff of U.S. Cyber Command, to its Board of Directors.

08/12/2024 - source

Blackbaud : Appoints Bradley Pyburn, Former Chief of Staff of U.S. Cyber Command, to ...

Blackbaud has appointed Bradley Pyburn, former Chief of Staff of U.S. Cyber Command, to its Board of Directors.

08/12/2024 - source

Blackbaud Announces 2024 Third Quarter Results - PR Newswire

Blackbaud released its financial results for the third quarter of 2024, detailing their earnings and financial performance.

29/10/2024 - source

Blackbaud Profile

Company Name

Blackbaud

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO