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Bonterra Case Management Software vs Scratchpad: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Bonterra Case Management Software vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 1566 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bonterra Case Management Software and Scratchpad

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Bonterra Case Management Software covers Customer Case Management with Offline, Social Media Management with Website, Workflow Management, Generation Of New Leads, etc.

Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Bonterra Case Management Software

Focus area

Software Failure Risk

  • medium

logo Scratchpad

Focus area

Scratchpad is better than Bonterra Case Management Software for

Software Failure Risk

  • medium

About

Simplified Data Management and Reporting

Fastest experience to update Salesforces

Financials

SERIES B

SERIES B

Business Need

Total Processes
(we found evidences for)

18

46

Total Goals
(we found evidences for)

4

6

Top Processes

Evidences indicate better relative satisfaction


customer case management


social media management

social media analytics


sales document management

contract management


workflow management


generation of new leads


engagement management

engaging and following up



helpdesk management



pipeline management


training & onboarding


opportunity management



creating contact list


contact list management

creating contact list




account management




segmentation and targeting


business development


conversion management



promotion management


discount management


sending & publishing communications


communication management

sending & publishing communications


meeting management


sales call management

meeting management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Increase sales & revenue

  • See 1 more
  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more
  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting