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Brightpearl Sales Order Management vs RetailNext: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Brightpearl Sales Order Management vs. RetailNext is based on a specific set of business needs and context. The comparison uses 3540 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Brightpearl Sales Order Management and RetailNext

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Brightpearl Sales Order Management covers Order Management, Helpdesk Management with Offline, Sales Document Management, Touchpoint Management with Review Sites, etc.

RetailNext focuses on Engagement Management with Offline, Merchandising with Offline, Communication Management with Offline, Influencer Marketing with User Generated Content, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Brightpearl Sales Order Management

Focus area

Brightpearl Sales Order Management is better than RetailNext for

Software Failure Risk

  • low

logo RetailNext

Focus area

Software Failure Risk

  • low

About

Multichannel Order Management Software For Retail ... - Brightpearl

The most advanced in?store analytics solution | RetailNext

Age

2007

Financials

PRIVATE

SERIES E

Business Need

Total Processes
(we found evidences for)

56

21

Total Goals
(we found evidences for)

14

9

Top Processes

Evidences indicate better relative satisfaction



sales document management

proposal & quote management


helpdesk management


touchpoint management


products & pricelist management


channel management


account management


contact list management


communication management

sending & publishing communications

tracking & monitoring communications


campaign management

campaign monitoring


workflow management


engagement management

engaging and following up


trade show marketing


generation of new leads


training & onboarding



billing and invoice management


competitive intelligence



relationship management


loyalty management

customise loyalty program

identify target customers


content management


rating and review management




payment management




bundling of products



business development



follower management


conversion management


influencer marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve internal communications

  • Scale best practices

  • Build brand awareness

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve efficiency

  • Improve ROI

  • Increase customer life time value

  • Grow market share

  • Improve brand engagement

  • See 11 more
  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Improve efficiency

  • Improve brand engagement

  • Increase customer life time value

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • offline

  • point of sale

  • video

  • social media

  • promotions

  • text SMS

  • e-mail

  • user generated content

  • blogs

  • Twitter

  • on premises

  • Facebook

  • See 9 more
  • offline

  • point of sale

  • video

  • social media

  • promotions

  • text SMS

  • e-mail

  • user generated content

  • blogs

  • Twitter

  • on premises

  • Facebook

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting