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Broadly vs Uptrends: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Broadly vs. Uptrends is based on a specific set of business needs and context. The comparison uses 1873 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Broadly and Uptrends

Broadly, Uptrends, ReviewTrackers, Grade.Us Review Management, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Broadly covers Rating And Review Management, Customer Feedback Management with Website, Engagement Management, Contact List Management, etc.

Uptrends focuses on Communication Management with E-Mail, Lead Tracking with Website, Workflow Management, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Broadly

Focus area

Broadly is better than Uptrends for

Software Failure Risk

  • medium

logo Uptrends

Focus area

Software Failure Risk

  • medium

About

Online Customer Review Management Software

Uptrends: Website Monitoring and Web Performance Monitoring

Age

2014

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

36

27

Total Goals
(we found evidences for)

8

5

Top Processes

Evidences indicate better relative satisfaction


rating and review management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


contact list management


communication management

sending & publishing communications


reputation management


sales review & feedback


generation of new leads



helpdesk management


campaign management


sales document management

contract management


loyalty management

customise loyalty program



referral management


workflow management


training & onboarding




sales call management


knowledge management


products & pricelist management



content management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve internal communications

  • Improve efficiency

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • text SMS

  • user generated content

  • blogs

  • social media

  • offline

  • on premises

  • See 6 more
  • e-mail

  • website

  • phone calls

  • text SMS

  • user generated content

  • blogs

  • social media

  • offline

  • on premises

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting