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Compare BUSINESSNEXT '' formerly CRMNEXT '' vs CiviCRM

Failure Risk Guidance Security Report ?

Failure Risk for BUSINESSNEXT '' formerly CRMNEXT '' low Failure Risk for CiviCRM medium
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Comparison Summary

For BUSINESSNEXT '' formerly CRMNEXT '' vs CiviCRM comparison, Our AI algorithm looked at 4905 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using BUSINESSNEXT '' formerly CRMNEXT '' and CiviCRM to solve their respective business needs.

Pros and cons of BUSINESSNEXT '' formerly CRMNEXT '' and CiviCRM

BUSINESSNEXT '' formerly CRMNEXT '' is more suited to businesses that require Lead Management with E-Mail and Service Management where as CiviCRM is focused towards Contact List Management with Offline and Communication Management with E-Mail .

Both BUSINESSNEXT '' formerly CRMNEXT '' and CiviCRM are CRM software, peers recommend BUSINESSNEXT '' formerly CRMNEXT '' for lead management and campaign analytics where as CiviCRM is more known for contact list management and membership management .

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than CiviCRM for

Software Failure Risk

  • low

logo CiviCRM

Focus area

CiviCRM is better than BUSINESSNEXT '' formerly CRMNEXT '' for

Software Failure Risk

  • medium

About

The #1 CRM For Banking And Insurance

Open source CRM software for nonprofits

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

49

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction

lead management

Read Reviews (399)

Read Reviews (0)

helpdesk management

Read Reviews (319)

Read Reviews (8)

social media management

Read Reviews (289)

Read Reviews (1)

monitoring social media

Read Reviews (95)

Read Reviews (0)

engaging on social media

Read Reviews (80)

Read Reviews (0)

social media analytics

Read Reviews (65)

Read Reviews (1)

collaboration

Read Reviews (183)

Read Reviews (7)

campaign management

Read Reviews (144)

Read Reviews (9)

campaign monitoring

Read Reviews (143)

Read Reviews (3)

campaign analytics

Read Reviews (127)

Read Reviews (0)

offer management

Read Reviews (143)

Read Reviews (1)

contact list management

Read Reviews (2)

Read Reviews (70)

knowledge management

Read Reviews (2)

Read Reviews (1)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (1)

Read Reviews (15)

sending & publishing communications

Read Reviews (0)

Read Reviews (15)

communication management

Read Reviews (0)

Read Reviews (38)

sending & publishing communications

Read Reviews (0)

Read Reviews (15)

membership management

Read Reviews (0)

Read Reviews (33)

engaging and following up

Read Reviews (0)

Read Reviews (20)

engagement management

Read Reviews (0)

Read Reviews (25)

engaging and following up

Read Reviews (0)

Read Reviews (20)

relationship management

Read Reviews (0)

Read Reviews (21)

customer case management

Read Reviews (0)

Read Reviews (19)

training & onboarding

Read Reviews (0)

Read Reviews (14)

proposal & quote management

Read Reviews (0)

Read Reviews (5)

contract management

Read Reviews (0)

Read Reviews (3)

sales document management

Read Reviews (0)

Read Reviews (8)

proposal & quote management

Read Reviews (0)

Read Reviews (5)

contract management

Read Reviews (0)

Read Reviews (3)

community building

Read Reviews (0)

Read Reviews (7)

content management

Read Reviews (0)

Read Reviews (6)

create learning path

Read Reviews (0)

Read Reviews (3)

courses & assessment

Read Reviews (0)

Read Reviews (3)

create learning path

Read Reviews (0)

Read Reviews (3)

meeting management

Read Reviews (0)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (3)

meeting management

Read Reviews (0)

Read Reviews (2)

subscription management

Read Reviews (0)

Read Reviews (2)

advocacy management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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high

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting