CiviCRM Overview
CiviCRM is an open-source constituent relationship management solution tailored for non-profits, NGOs, and advocacy organizations. It empowers these entities to efficiently manage their constituent engagement and organizational tasks. CiviCRM facilitates the automation of administrative processes, allowing organizations to focus more on their mission-driven activities. A unique aspect of CiviCRM is its open-source nature, which enables customization and integration to meet specific organizational needs. This flexibility is especially beneficial for non-profits seeking cost-effective solutions without sacrificing functionality. With a robust community and support network, CiviCRM ensures that organizations can leverage expert assistance for setup and optimization, enhancing their ability to build, engage, and organize their constituents effectively.
Use Cases
Customers recommend Contact List Management, Communication Management, Membership Management, as the business use cases that they have been most satisfied with while using CiviCRM.
Business Priorities
Scale Best Practices and Launch New Products are the most popular business priorities that customers and associates have achieved using CiviCRM.
CiviCRM Use-Cases and Business Priorities: Customer Satisfaction Data
CiviCRM works with different mediums / channels such as Offline. Causes And Charity. E-Mail etc.
CiviCRM's features include Recording, Auto Scheduler & Reminder, Auto Renewal, etc. and CiviCRM support capabilities include Email Support, Phone Support, Chat Support, etc. also CiviCRM analytics capabilities include Custom Reports, and Analytics.
Reviews
"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration." - Margit Bal
Peer review evidence (same sources as the product rating summary)
"...A CRM tool that is very good at managing Contacts, Events, and Contributions...." Peer review by Gary Z., Computer Software
"...CiviCRM offers a variety of tools such as online and offline fundraising, grant tracking, event planning, donor and member management, advocacy campaigns, case management, communications and bulk email and more...." Peer review
"...Excellent event registration and membership management at a price that can't be equaled...." Peer review by Jonathan L., Owner, Internet
CiviCRM, Less Annoying CRM, OnePageCRM, AllProWebTools, Memberplanet, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
CiviCRM is an open-source CRM for nonprofit and civic organizations, offering features like contact management, event management, and email marketing. It provides a privacy-friendly platform that can be customized and integrated with other technologies.
Popular Business Setting
for CiviCRM
Top Industries
- Non-Profit Organization Management
- Information Technology and Services
- Internet
Popular in
- Small Business
- Mid Market
- Enterprise
CiviCRM is popular in Non-Profit Organization Management, Information Technology And Services, and Internet and is widely used by Small Business, Mid Market, and Enterprise.
CiviCRM Customer wins, Customer success stories, Case studies
How efficiently Does CiviCRM manage your Contact List Management?
How does CiviCRM facilitate Communication Management?
How can CiviCRM enhance your Membership Management process?
What benefits does CiviCRM offer for Event Management?
How does CiviCRM facilitate Engagement Management?
11 buyers and buying teams have used Cuspera to assess how well CiviCRM solved their CRM needs. Cuspera uses 1356 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they always looked for feasible solutions taking into a...ccount the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Margit Bal Managing Director Herita |
The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they always looked for feasible solutions taking into a...ccount the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. |
A non-profit human services organization in the Greater Pittsburgh area - Non Profit Organization Management
daniella
MEAA - Non Profit Organization Management
The British Association of Social Workers (BASW) - Non Profit Organization Management
the sante group - Hospital & Health Care
SearchKit - CiviCRM North East
Frequently Asked Questions(FAQ)
for CiviCRM
What is CiviCRM?
CiviCRM is open-source software for nonprofit and civic sector organizations. It is a web-based, highly customizable CRM used by a diverse range of organizations around the world and translated into dozens of languages.
It's a friendly community where people instantly feel at home, and it's easy for them to give something back. CiviCRM assists enterprises in safeguarding the data of their contacts and will always be privacy-friendly. The community of developers and implementers can alter, expand, and integrate it with other technologies. It is an open, trustworthy platform. Additionally aids in the development of excellent, trustworthy, user-friendly software that is compatible with a variety of platforms and gadgets.
Some of its features include contact management, membership management, accounting integration, event management, email marketing, advocacy campaigns, peer-to-peer fundraising, and so on.
What is CiviCRM used for?
What are the top features of CiviCRM?
Who uses CiviCRM?
What are CiviCRM alternatives?
Where is CiviCRM located?
Peers used CiviCRM for contact list management and communication management
CiviCRM Competitors
CiviCRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (210) |
| Analytics | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (210) |
| Analytics | Read Reviews (9) |
CiviCRM Integrations
CiviCRM integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for CiviCRM
Overall Risk Meter
Top Failure Risks for CiviCRM
CiviCRM News
Building CiviCRM Drupal 12 Support Before Day One
CiviCRM is preparing for Drupal 12 support by updating its ecosystem modules, including CiviCRM Entity, Drush, Form Builder Blocks, and Reroute Mail. These updates ensure compatibility with Symfony 8.0+ and PHP 8.5, aiming for readiness by Drupal 12's release. The community is actively contributing to this initiative, with discussions planned at CiviCamp 2026 Toronto.
Security for your CiviCRM, AI and today
CiviCRM emphasizes the importance of staying updated with security releases due to evolving internet threats. Users should upgrade their CiviCRM version monthly and prepare for emergency updates. The article also highlights vulnerabilities like CopyFail in Linux and a critical Drupal security release, urging administrators to ensure their systems are patched.
CiviCRM Security Release (6.12.1, 6.10-ESR)
CiviCRM has released security updates for versions 6.12.1 and 6.10-ESR, addressing multiple vulnerabilities including remote code execution and cross-site scripting (XSS) issues. A subsequent update, 6.12.2, fixes additional bugs. These updates enhance the security of CiviCRM's open-source CRM platform for non-profits and advocacy organizations.
CiviCRM Profile
Company Name
CiviCRM
Company Website
https://civicrm.org/HQ Location
San Francisco, CA
Employees
11-50
Social
Financials
PRIVATE
