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Compare BUSINESSNEXT '' formerly CRMNEXT '' vs FreeAgent CRM

Comparison Summary

For BUSINESSNEXT '' formerly CRMNEXT '' vs FreeAgent CRM comparison, Our AI algorithm looked at 4102 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using BUSINESSNEXT '' formerly CRMNEXT '' and FreeAgent CRM to solve their respective business needs.

Pros and cons of BUSINESSNEXT '' formerly CRMNEXT '' and FreeAgent CRM

BUSINESSNEXT '' formerly CRMNEXT '' is more suited to businesses that require Lead Management with E-Mail and Service Management where as FreeAgent CRM is focused towards Engagement Management with E-Mail and Collaboration .

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than FreeAgent CRM for

Software Failure Risk

  • low

logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

About

The #1 CRM For Banking And Insurance

CRM and Work Management

Financials

SERIES A

SEED

Business Need

Total Processes
(we found evidences for)

24

35

Total Goals
(we found evidences for)

5

11

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


social media management

monitoring social media

engaging on social media

social media analytics



campaign management

campaign monitoring






contact list management


knowledge management


segmentation and targeting


calendar management


workflow management


engaging and following up


engagement management

engaging and following up


generation of new leads


training & onboarding


proposal & quote management


sales document management

proposal & quote management



tracking & monitoring communications


communication management

tracking & monitoring communications


sales review & feedback


lifetime value management


relationship management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more
  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting