FreeAgent CRM Overview
Freeagent-crm is a cost-effective CRM + CSM platform for sales, marketing, customer support, and project management. FreeAgent offers an easy-to-use interface.
Use Cases
Customers recommend Engagement Management, Collaboration, Workflow Management, as the business use cases that they have been most satisfied with while using FreeAgent CRM.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using FreeAgent CRM.
FreeAgent CRM Use-Cases and Business Priorities: Customer Satisfaction Data
FreeAgent CRM works with different mediums / channels such as E-Mail. Mobile. Phone Calls etc.
FreeAgent CRM's features include Personalization, Templates, Dashboard, etc. and FreeAgent CRM support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also FreeAgent CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"Sales reps have cut down on a lot of admin work. They had been logging a lot of their information in spreadsheets and that was painful. First, they had to remember to do it which was a challenge, and then they needed to work with the other departmen...ts to make sure it was right because we had a lot of different programs and formats we were using. So this has saved a couple of hours a week for me and a couple of hours a week for each of them. It’s also nice to have some consistency." - Elizabeth Moley
FreeAgent CRM, Claritysoft CRM, Solve CRM, Virtuous CRM, Prophet CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for FreeAgent CRM
Top Industries
- Transportation/Trucking/Railroad
- Consumer Services
- Education
Popular in
- Small Business
- Mid Market
- Large Enterprise
FreeAgent CRM is popular in Transportation/Trucking/Railroad, Consumer Services, and Education and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on FreeAgent CRM Use Cases
How does FreeAgent CRM address your Engagement Management Challenges?
How does FreeAgent CRM address your Collaboration Challenges?
How can FreeAgent CRM enhance your Workflow Management process?
How does FreeAgent CRM facilitate Generation Of New Leads?
How can FreeAgent CRM optimize your Helpdesk Management Workflow?
23+ more Business Use Cases
9 buyers and buying teams have used Cuspera to assess how well FreeAgent CRM solved their CRM needs. Cuspera uses 553 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sales reps have cut down on a lot of admin work. They had been logging a lot of their information in spreadsheets and that was painful. First, they had to remember to do it which was a challenge, and then they needed to work with the other departments to make sure it was right because we had a lot ...of different programs and formats we were using. So this has saved a couple of hours a week for me and a couple of hours a week for each of them. It’s also nice to have some consistency. |
|
|
FreeAgent helps a company to better solve customer service issues. New hires are able to jump in and use FreeAgent much more quickly than the old system. It reduces training time – the team can begin interacting with customers much sooner. We have our whole team on FreeAgent, and everyone uses it... a ton! Introducing new systems to the team can come with some challenges, but the change management with FreeAgent has been relatively easy. I feel FreeAgent is aligned with our values. It comes down to the people that I’ve worked directly as well as your aggressive goals to make the software better than it was yesterday. As we’ve had challenges, the team has been there for us along the way. |
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|
I know from my experience adoption rates with CRM systems can be a difficult thing. I think the industry average is 65% but my folks have a 99% adoption rate using FreeAgent. In our industry, it’s competitive. Differentiation is tough. FreeAgent gives you differentiation. FreeAgent is built with ...the sales person in mind. It’s built to enable them to do their job and you can’t ask for more from a CRM than that. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Elizabeth Moley Director Of Administration Moley Magnetics |
Sales reps have cut down on a lot of admin work. They had been logging a lot of their information in spreadsheets and that was painful. First, they had to remember to do it which was a challenge, and then they needed to work with the other departments to make sure it was right because we had a lot ...of different programs and formats we were using. So this has saved a couple of hours a week for me and a couple of hours a week for each of them. It’s also nice to have some consistency. |
|
Jeremy West CEO & General Manager Home Tutoring Plus |
FreeAgent helps a company to better solve customer service issues. New hires are able to jump in and use FreeAgent much more quickly than the old system. It reduces training time – the team can begin interacting with customers much sooner. We have our whole team on FreeAgent, and everyone uses it... a ton! Introducing new systems to the team can come with some challenges, but the change management with FreeAgent has been relatively easy. I feel FreeAgent is aligned with our values. It comes down to the people that I’ve worked directly as well as your aggressive goals to make the software better than it was yesterday. As we’ve had challenges, the team has been there for us along the way. |
|
Anthony Hegarty VP of Sales Paramount Staffing |
I know from my experience adoption rates with CRM systems can be a difficult thing. I think the industry average is 65% but my folks have a 99% adoption rate using FreeAgent. In our industry, it’s competitive. Differentiation is tough. FreeAgent gives you differentiation. FreeAgent is built with ...the sales person in mind. It’s built to enable them to do their job and you can’t ask for more from a CRM than that. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Consumer Services
|
Consumer Services |
Case Study Moley MagneticsRead More |
|
Transportation/Trucking/Railroad
|
Transportation/Trucking/Railroad |
Case Study FinePointRead More |
|
Consumer Services
|
Consumer Services |
Case Study Moley MagneticsRead More |
Frequently Asked Questions(FAQ)
for FreeAgent CRM
What is FreeAgent CRM?
FreeAgent CRM is a cloud-based platform that helps teams unlock productivity effortlessly. Its cloud-based sales, marketing, and customer service platform designed to help businesses nurture quality customer relationships. It helps to boost sales efficiency and gain revenue and more.
It empowers teams to increase sales and growth by delivering more value to customers and by increasing productivity with modern collaboration tools, enabling businesses to align teams, foster transparency, and increase revenue. It helps to boost key KPIs with full-funnel visibility, marketing-sales alignment, brand enforcement, sales enablement, and marketing project management. It boosts cycle times and follow-up with push notifications, email templates, customizable deal stages and automated task management.
Key features include contact management, prospect management, automated follow-ups, automated emails and phone call logging, pipeline management and sales forecasting, interactive sales dashboards, and more.
What is FreeAgent CRM used for?
What are the top features of FreeAgent CRM?
Who uses FreeAgent CRM?
What are FreeAgent CRM alternatives?
Where is FreeAgent CRM located?
Peers used FreeAgent CRM for engagement management and collaboration
FreeAgent CRM Competitors
FreeAgent CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (79) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (79) |
FreeAgent CRM Integrations
FreeAgent CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for FreeAgent CRM
Overall Risk Meter
Top Failure Risks for FreeAgent CRM
FreeAgent CRM Profile
Company Name
FreeAgent CRM
Company Website
https://freeagentcrm.com/HQ Location
2201 Broadway, Suite 702, Oakland, California 94612, US
Employees
11-50
Social
Financials
SEED
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