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Compare BUSINESSNEXT '' formerly CRMNEXT '' vs Keela

Comparison Summary

For BUSINESSNEXT '' formerly CRMNEXT '' vs Keela comparison, Our AI algorithm looked at 4861 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using BUSINESSNEXT '' formerly CRMNEXT '' and Keela to solve their respective business needs.

Pros and cons of BUSINESSNEXT '' formerly CRMNEXT '' and Keela

BUSINESSNEXT '' formerly CRMNEXT '' is more suited to businesses that require Lead Management with E-Mail and Service Management where as Keela is focused towards Engagement Management with Offline and Communication Management with E-Mail .

Both BUSINESSNEXT '' formerly CRMNEXT '' and Keela are CRM software, peers recommend BUSINESSNEXT '' formerly CRMNEXT '' for lead management and offer management where as Keela is more known for communication management and sending & publishing communications .

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than Keela for

Software Failure Risk

  • low

logo Keela

Focus area

Keela is better than BUSINESSNEXT '' formerly CRMNEXT '' for

Software Failure Risk

  • medium

About

The #1 CRM For Banking And Insurance

The Fundraising CRM for Nonprofits

Financials

SERIES A

SEED

Business Need

Total Processes
(we found evidences for)

24

42

Total Goals
(we found evidences for)

5

7

Top Processes

Evidences indicate better relative satisfaction




social media management

monitoring social media

engaging on social media

social media analytics



campaign monitoring






contact list management


knowledge management


segmentation and targeting


calendar management


workflow management


engaging and following up


engagement management

engaging and following up


sending & publishing communications


tracking & monitoring communications


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding


relationship management



membership management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more
  • Increase sales & revenue

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Improve brand engagement

  • Improve stakeholder relations

  • Increase average basket value

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • mobile

  • social media

  • point of sale

  • on premises

  • user generated content

  • blogs

  • promotions

  • phone calls

  • mobile app

  • events

  • trade shows

  • See 12 more
  • e-mail

  • offline

  • causes and charity

  • website

  • mobile

  • social media

  • point of sale

  • on premises

  • user generated content

  • blogs

  • promotions

  • phone calls

  • mobile app

  • events

  • trade shows

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting