Keela Overview

Keela empowers organizations with affordable nonprofit management software. Funds are raised more effectively, making a greater impact.

Use Cases

Customers recommend Engagement Management, Communication Management, Contact List Management, as the business use cases that they have been most satisfied with while using Keela.

Other use cases:

  • Campaign Management
  • Helpdesk Management
  • Training & Onboarding
  • Social Media Analytics
  • Relationship Management
  • Event Management
  • Workflow Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Keela.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Increase Average Basket Value
See all business priorities See less business priorities

Keela Use-Cases and Business Priorities: Customer Satisfaction Data

Keela works with different mediums / channels such as Offline. Causes And Charity. E-Mail etc.

Keela's features include Dashboard, Personalization, Recording, etc. and Keela support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Keela analytics capabilities include Analytics, and Custom Reports.

Reviews

"We’re making more use of Keela’s artificial intelligence features, Since we figured out how to use Smart Ask in the emails, I’m not worried [about trying to get subscribers to donate on our website]. They can do it right from the emails, and I like ...that it changes the donation amount in the form based on their interactions with us. And it works; it’s given us better results than we’d have gotten from a generic donation form." - Doug Keesey

Peer review evidence (same sources as the product rating summary)

"...engage donors and manage projects...." Peer review by Andrew King, Non-Profit Organization Management
"...We are also using it to send out email updates, which is particularly helpful...." Peer review by Verified Reviewer, Non-Profit Organization Management
"...Bright and colourful, easy to navigate (for the most part), donations are easy to track within contacts as well as within campaigns. ...." Peer review by Zack M., Events and Development Manager, Non-Profit Organization Management

Keela, GMass, Less Annoying CRM, Tithe.ly, Floify, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Keela

Top Industries

  • Non-Profit Organization Management
  • Sports
  • Religious Institutions

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Keela is popular in Non-Profit Organization Management, Sports, and Religious Institutions and is widely used by Small Business, Mid Market, and Enterprise.

Keela Customer wins, Customer success stories, Case studies

How efficiently Does Keela manage your Engagement Management?

What Are the key features of Keela for Communication Management?

How does Keela facilitate Contact List Management?

Why is Keela the best choice for Campaign Management?

How can Keela optimize your Helpdesk Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Keela solved their CRM needs. Cuspera uses 1312 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Keela testimonial

Doug Keesey

oneMESSAGE.tv

We’re making more use of Keela’s artificial intelligence features, Since we figured out how to use Smart Ask in the emails, I’m not worried [about trying to get subscribers to donate on our website]. They can do it right from the emails, and I like that it changes the donation amount in the form ba...sed on their interactions with us. And it works; it’s given us better results than we’d have gotten from a generic donation form.

Testimonial By Doug Keesey
Keela testimonial

Emily-Anne King

Vice-President & Co-Founder

Backpack Buddies

Keela made it simple to track donations, follow up with donors, and keep track of our progress. It provided support by allowing us not to have to worry about donor communications, [that’s] one less thing to worry about. Testimonial By Emily-Anne King
Keela testimonial

Angela Crampton

Marketing and Partnerships Manager

SheJumps

The driving force behind SheJumps’ impact is the commitment and dedication of SheJumps volunteers. With 170+ volunteers throughout the United States and Canada, the volunteers bring various passions and skillsets to the table. With a small full-time staff, we’ve learned a lot over the years and hav...e made adjustments on how to engage volunteers in many different regions that have different outdoor landscapes.

Testimonial By Angela Crampton
CUSTOMERS TESTIMONIALS
Keela testimonial

Doug Keesey

oneMESSAGE.tv

We’re making more use of Keela’s artificial intelligence features, Since we figured out how to use Smart Ask in the emails, I’m not worried [about trying to get subscribers to donate on our website]. They can do it right from the emails, and I like that it changes the donation amount in the form ba...sed on their interactions with us. And it works; it’s given us better results than we’d have gotten from a generic donation form.

Testimonial By Doug Keesey
Keela testimonial

Emily-Anne King

Vice-President & Co-Founder

Backpack Buddies

Keela made it simple to track donations, follow up with donors, and keep track of our progress. It provided support by allowing us not to have to worry about donor communications, [that’s] one less thing to worry about. Testimonial By Emily-Anne King
Keela testimonial

Angela Crampton

Marketing and Partnerships Manager

SheJumps

The driving force behind SheJumps’ impact is the commitment and dedication of SheJumps volunteers. With 170+ volunteers throughout the United States and Canada, the volunteers bring various passions and skillsets to the table. With a small full-time staff, we’ve learned a lot over the years and hav...e made adjustments on how to engage volunteers in many different regions that have different outdoor landscapes.

Testimonial By Angela Crampton

Eastern Front Theatre - Entertainment - Small

Halifax, Canada

Keela helped Eastern Front Theatre centralize donor and contact data. The team moved from scattered spreadsheets to a single CRM. Staff and volunteers now access the same information easily. Keela ma...de it simple to run targeted fundraising campaigns. A monthly donor campaign saw a 25% success rate. The CRM supports fundraising, communications, and community engagement for the small theatre company.

A Rocha Canada - Non Profit Organization Management - Small

Surrey, Canada

Keela helped A Rocha Canada simplify donor management and tax receipting. The nonprofit replaced a complex legacy CRM with Keela’s intuitive platform. Staff now track donations, grants, and campaigns... in one place. Real-time receipting cut a 2–3 day process to just a few hours. Keela’s reporting tools give the team better fundraising insights. The platform supports Canadian compliance and makes data accessible to all staff.

oneMESSAGE.tv - Religious Institutions - Small

Keela helped oneMESSAGE.tv increase recurring donors by 260% in one year. The nonprofit used Keela's Smart Ask, forms, and communications tools to double total donations and boost fundraising revenue... by 56%. Smart Ask raised 237% more than regular forms and increased average gift size by 250%. Keela's donor management and email marketing improved donor engagement and outreach. The platform enabled oneMESSAGE.tv to organize donor data and refine its fundraising strategy.

Team Expansion - Religious Institutions - Large

Keela helped Team Expansion raise 10x its average fundraising revenue, reaching $130,000 through Keela Forms. The nonprofit used Keela’s CRM to segment 12,000 contacts and achieved a 35% email open r...ate. Team Expansion needed an easy-to-use, affordable nonprofit CRM to manage a growing donor base and improve communications. Keela’s integrated donor management and email marketing tools enabled better engagement and operational efficiency. The team saved $200 per month by replacing Mailchimp and streamlined donor journeys for long-term support.

Backpack Buddies - Non Profit Organization Management - Small

Keela helped Backpack Buddies boost online donations by 10%. The nonprofit used Keela’s email marketing and donor management tools to send personalized appeals and track donor engagement. With Keela’...s reporting features, they raised over $150,000 and gained 2,000 new subscribers, including 200 monthly donors. The platform made donor communications easy and improved fundraising results. Backpack Buddies now reaches more donors and sends thousands of successful appeals.

Backpack Buddies - Non Profit Organization Management - Small

Keela helped Backpack Buddies boost online donations by 10%. The nonprofit used Keela’s email marketing and donor management tools to send personalized appeals and track donor engagement. During a to...ugh back-to-school campaign, they raised over $150,000 and gained 2,000 new subscribers. Keela’s reporting features let them monitor progress and improve fundraising. The team saved time and built stronger donor relationships with Keela’s all-in-one platform.

Discover Keela: The Nonprofit Software You've Been Waiting For

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Keela

What is Keela?

Keela is donor management and fundraising platform that offers strong tools to expand the audience, generate more money for the cause, and build a lifelong community of supporters. Keela manages contributors and cultivates connections with ease. Designs donation pages to increase online giving, sends email marketing campaigns and has access to statistics and analytics that can aid in data-driven decision-making.

Keela unifies fundraising and donor communications empowering nonprofits to improve donor relations through targeted, multi-channel approaches. Keela prioritizes people over profit and never forgets the commitment to the communities in which they operate. Keela engages, inspires, and ultimately drives the supporters to action resulting in strong donor relationships and smarter fundraising.

Features include donor management in Keela’s CRM database, online fundraising tools to convert inspiration into action repeatedly, nonprofit communication tools for unlimited personalized communications via email or direct mail, relationship tracking, automatically updated info, dashboard and analytics, marketing automation and so on.

What is Keela used for?

Keela is a CRM Software mainly used by its customers to Increase Sales & Revenue and Improve Internal Communications by Engagement Management, Communication Management and Contact List Management .

What are the top features of Keela?

Dashboard, Personalization and Recording are some of the top features of Keela.

Who uses Keela?

Keela is used by Non-Profit Organization Management, Sports and Religious Institutions among other industries.

What are Keela alternatives?

GMass, Less Annoying CRM, Tithe.Ly and Floify are popular alternatives for Keela.

Where is Keela located?

Keela is headquartered at Vancouver, British Columbia.
lightning

Peers used Keela for engagement management and communication management

Keela Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.64/5

Read Reviews (5)
Analytics

4.00/5

Read Reviews (52)
Custom Reports

3.30/5

Read Reviews (190)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.64/5

Read Reviews (5)
Analytics

4.00/5

Read Reviews (52)
Custom Reports

3.30/5

Read Reviews (190)

Software Failure Risk Guidance

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for Keela

Overall Risk Meter

Low Medium High

Top Failure Risks for Keela

Keela Profile

Company Name

Keela

Company Website

https://www.keela.co/

HQ Location

Vancouver, British Columbia

Employees

11-50

Social

Financials

SEED