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Compare BUSINESSNEXT '' formerly CRMNEXT '' vs LionDesk

Failure Risk Guidance Security Report ?

Failure Risk for BUSINESSNEXT '' formerly CRMNEXT '' low Failure Risk for LionDesk medium
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Comparison Summary

For BUSINESSNEXT '' formerly CRMNEXT '' vs LionDesk comparison, Our AI algorithm looked at 4266 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using BUSINESSNEXT '' formerly CRMNEXT '' and LionDesk to solve their respective business needs.

Pros and cons of BUSINESSNEXT '' formerly CRMNEXT '' and LionDesk

BUSINESSNEXT '' formerly CRMNEXT '' is more suited to businesses that require Lead Management with E-Mail and Service Management where as LionDesk is focused towards Drip Marketing with E-Mail and Engagement Management with E-Mail .

Both BUSINESSNEXT '' formerly CRMNEXT '' and LionDesk are CRM software, peers recommend BUSINESSNEXT '' formerly CRMNEXT '' for service management and social CRM where as LionDesk is more known for drip marketing and engagement management .

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than LionDesk for

Software Failure Risk

  • low

logo LionDesk

Focus area

LionDesk is better than BUSINESSNEXT '' formerly CRMNEXT '' for

Software Failure Risk

  • medium

About

The #1 CRM For Banking And Insurance

Cloud-Based CRM & Communications Tool for Realtors & Brokers

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

49

Total Goals
(we found evidences for)

5

5

Top Processes

Evidences indicate better relative satisfaction

lead management

Read Reviews (399)

Read Reviews (7)

helpdesk management

Read Reviews (319)

Read Reviews (0)

social media management

Read Reviews (289)

Read Reviews (0)

monitoring social media

Read Reviews (95)

Read Reviews (0)

engaging on social media

Read Reviews (80)

Read Reviews (0)

social media analytics

Read Reviews (65)

Read Reviews (0)

collaboration

Read Reviews (183)

Read Reviews (0)

campaign management

Read Reviews (144)

Read Reviews (3)

campaign monitoring

Read Reviews (143)

Read Reviews (2)

campaign analytics

Read Reviews (127)

Read Reviews (0)

offer management

Read Reviews (143)

Read Reviews (1)

contact list management

Read Reviews (2)

Read Reviews (19)

knowledge management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (1)

Read Reviews (2)

sending & publishing communications

Read Reviews (0)

Read Reviews (26)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (9)

communication management

Read Reviews (0)

Read Reviews (37)

sending & publishing communications

Read Reviews (0)

Read Reviews (26)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (9)

engaging and following up

Read Reviews (0)

Read Reviews (35)

engagement management

Read Reviews (0)

Read Reviews (35)

engaging and following up

Read Reviews (0)

Read Reviews (35)

generation of new leads

Read Reviews (0)

Read Reviews (19)

lead qualification: demographic

Read Reviews (0)

Read Reviews (5)

lead qualification

Read Reviews (0)

Read Reviews (9)

lead qualification: demographic

Read Reviews (0)

Read Reviews (5)

relationship management

Read Reviews (0)

Read Reviews (5)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (4)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

conversion management

Read Reviews (0)

Read Reviews (3)

revenue cycle management

Read Reviews (0)

Read Reviews (2)

referral management

Read Reviews (0)

Read Reviews (2)

distribution management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Shorten ramp up time

  • Grow market share

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • video

  • phone calls

  • text SMS

  • social media

  • website

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • chat

  • promotions

  • mobile

  • mobile app

  • See 11 more

  • e-mail

  • video

  • phone calls

  • text SMS

  • social media

  • website

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • chat

  • promotions

  • mobile

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting