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Compare BUSINESSNEXT '' formerly CRMNEXT '' vs Salesforce Financial Services Cloud

Failure Risk Guidance Security Report ?

Failure Risk for BUSINESSNEXT '' formerly CRMNEXT '' low Failure Risk for Salesforce Financial Services Cloud medium
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Comparison Summary

For BUSINESSNEXT '' formerly CRMNEXT '' vs Salesforce Financial Services Cloud comparison, Our AI algorithm looked at 4007 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using BUSINESSNEXT '' formerly CRMNEXT '' and Salesforce Financial Services Cloud to solve their respective business needs.

Pros and cons of BUSINESSNEXT '' formerly CRMNEXT '' and Salesforce Financial Services Cloud

BUSINESSNEXT '' formerly CRMNEXT '' is more suited to businesses that require Lead Management with E-Mail and Service Management where as Salesforce Financial Services Cloud is focused towards Engagement Management and Contact List Management with Website .

Both BUSINESSNEXT '' formerly CRMNEXT '' and Salesforce Financial Services Cloud are CRM software, peers recommend BUSINESSNEXT '' formerly CRMNEXT '' for service management and social CRM where as Salesforce Financial Services Cloud is more known for engagement management .

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than Salesforce Financial Services Cloud for

Software Failure Risk

  • low

logo Salesforce Financial Services Cloud

Focus area

Salesforce Financial Services Cloud is better than BUSINESSNEXT '' formerly CRMNEXT '' for

Software Failure Risk

  • medium

About

The #1 CRM For Banking And Insurance

Build a lifetime of trust with a unified financial services experience

Age

1999

Financials

SERIES A

IPO

Business Need

Total Processes
(we found evidences for)

24

48

Total Goals
(we found evidences for)

5

6

Top Processes

Evidences indicate better relative satisfaction

lead management

Read Reviews (399)

Read Reviews (11)

helpdesk management

Read Reviews (319)

Read Reviews (1)

social media management

Read Reviews (289)

Read Reviews (0)

monitoring social media

Read Reviews (95)

Read Reviews (0)

engaging on social media

Read Reviews (80)

Read Reviews (0)

social media analytics

Read Reviews (65)

Read Reviews (0)

collaboration

Read Reviews (183)

Read Reviews (12)

campaign management

Read Reviews (144)

Read Reviews (1)

campaign monitoring

Read Reviews (143)

Read Reviews (0)

campaign analytics

Read Reviews (127)

Read Reviews (0)

offer management

Read Reviews (143)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (19)

knowledge management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (2)

Read Reviews (1)

calendar management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (1)

Read Reviews (2)

engaging and following up

Read Reviews (0)

Read Reviews (14)

engagement management

Read Reviews (0)

Read Reviews (23)

engaging and following up

Read Reviews (0)

Read Reviews (14)

generation of new leads

Read Reviews (0)

Read Reviews (9)

relationship management

Read Reviews (0)

Read Reviews (8)

training & onboarding

Read Reviews (0)

Read Reviews (5)

relationship marketing

Read Reviews (0)

Read Reviews (4)

products & pricelist management

Read Reviews (0)

Read Reviews (4)

opportunity management

Read Reviews (0)

Read Reviews (2)

conversion management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

  • Enhance customer relationships

  • Acquire customers

  • Improve visibility

  • Increase sales & revenue

  • Increase customer life time value

  • Improve ROI

  • See 3 more

Top Channels

Channels Used

  • website

  • promotions

  • mobile

  • offline

  • point of sale

  • mobile app

  • social media

  • See 4 more

  • website

  • promotions

  • mobile

  • offline

  • point of sale

  • mobile app

  • social media

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting