Salesforce Financial Services Cloud Overview

Salesforce Financial Services Cloud enhances relationship growth and reduces service costs. Personalized insights are delivered at scale, establishing it as the premier financial services CRM.

Use Cases

Customers recommend Engagement Management, Contact List Management, Collaboration, as the business use cases that they have been most satisfied with while using Salesforce Financial Services Cloud.

Other use cases:

  • Lead Management
  • Generation Of New Leads
  • Relationship Management
  • Lead Tracking
  • Forecasting
  • Training & Onboarding
  • Relationship Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce Financial Services Cloud.

Other priorities:

  • Improve Visibility
  • Increase Sales & Revenue
  • Increase Customer Life Time Value
  • Improve ROI
See all business priorities See less business priorities

Salesforce Financial Services Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Financial Services Cloud works with different mediums / channels such as Website. and Mobile.

Salesforce Financial Services Cloud's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Salesforce Financial Services Cloud support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Salesforce Financial Services Cloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"With Salesforce, we have transformed the mortgage process at Barclays" - Jackie Uhi

Salesforce Financial Services Cloud, Salesforce Connect, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Financial Services Cloud

Top Industries

  • Financial Services
  • Banking
  • Pharmaceuticals

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Salesforce Financial Services Cloud is popular in Financial Services, Banking, and Pharmaceuticals and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on Salesforce Financial Services Cloud Use Cases

Why is Salesforce Financial Services Cloud the best choice for Engagement Management?

Why is Salesforce Financial Services Cloud the best choice for Contact List Management?

What Are the key features of Salesforce Financial Services Cloud for Collaboration?

Why is Salesforce Financial Services Cloud the best choice for Lead Management?

What solutions does Salesforce Financial Services Cloud provide for Generation Of New Leads?

33+ more Business Use Cases

41 buyers and buying teams have used Cuspera to assess how well Salesforce Financial Services Cloud solved their CRM needs. Cuspera uses 458 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Salesforce Financial Services Cloud testimonial

Jackie Uhi

Managing Director

Barclays

With Salesforce, we have transformed the mortgage process at Barclays Testimonial By Jackie Uhi
Salesforce Financial Services Cloud testimonial

John Joseph

Chief Strategy Officer

Transamerica

The Salesforce Platform is a very mobile, 21st-century environment that complements [our] talents at connecting with clients. Testimonial By John Joseph
Salesforce Financial Services Cloud testimonial

Hikmet Ersek

Ceo

Western Union

We've found a partner in innovation with Salesforce. Testimonial By Hikmet Ersek
CUSTOMERS TESTIMONIALS
Salesforce Financial Services Cloud testimonial

Jackie Uhi

Managing Director

Barclays

With Salesforce, we have transformed the mortgage process at Barclays Testimonial By Jackie Uhi
Salesforce Financial Services Cloud testimonial

John Joseph

Chief Strategy Officer

Transamerica

The Salesforce Platform is a very mobile, 21st-century environment that complements [our] talents at connecting with clients. Testimonial By John Joseph
Salesforce Financial Services Cloud testimonial

Hikmet Ersek

Ceo

Western Union

We've found a partner in innovation with Salesforce. Testimonial By Hikmet Ersek

Case Studies

COMPANY INDUSTRY CASE STUDIES
Salesforce Financial Services Cloud case study
Financial Services
Financial Services
Case Study Transamerica

Transamerica Financial Network enhances both its company culture and its bottom line with Salesforce.

Read More
Salesforce Financial Services Cloud case study
Financial Services
Financial Services
Case Study American Express

American Express is redefining customer service for the 21st Century with Salesforce.

Read More
Salesforce Financial Services Cloud case study
NA
CASE STUDY Canada Drives

Canada Drives accelerates success with Salesforce

Read More

Video

Salesforce Financial Services Cloud Demo

Video Thumbnail
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Peers used Salesforce Financial Services Cloud for engagement management and contact list management

Salesforce Financial Services Cloud Competitors

Salesforce Financial Services Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.46/5 ★

Read Reviews (29)
Custom Reports

4.01/5 ★

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.46/5 ★

Read Reviews (29)
Custom Reports

4.01/5 ★

Read Reviews (39)

Salesforce Financial Services Cloud Integrations

Salesforce Financial Services Cloud integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.45/5 ★

Read Reviews (19)
Data Import

4.32/5 ★

Read Reviews (53)

Few API Integrations for Salesforce Financial Services Cloud

Software Failure Risk Guidance

?

for Salesforce Financial Services Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Financial Services Cloud

Salesforce, Inc. News

Pothys Swarna Mahal Collaborates with Salesforce to Elevate Customer Experience

Pothys Swarna Mahal collaborates with Salesforce to enhance customer experience.

10/03/2025 - source

Salesforce's Agentforce 2dx lets companies create proactive AI agents that work autonomously

Salesforce announced Agentforce 2dx, enabling companies to create proactive AI agents, along with new developer tools and the AgentExchange marketplace at their TDX event.

05/03/2025 - source

Microsoft Eyes Salesforce Users with new AI Sales Agents in Copilot

Microsoft introduces AI sales agents for Microsoft 365 Copilot, integrating with Salesforce and Dynamics 365, to help sales teams manage leads and close deals efficiently.

05/03/2025 - source

Salesforce, Inc. Feeds

Accordion Announces Strategic Acquisition of Salesforce Division of Kavaliro - PRWeb

Accordion has announced the strategic acquisition of the Salesforce division of Kavaliro.

09/03/2025 - source

Nvidia, Home Depot, Lowe's, TJX and Salesforce are part of Zacks Earnings Preview

Salesforce is included in Zacks Earnings Preview alongside companies like Nvidia, Home Depot, Lowe's, and TJX.

24/02/2025 - source

Salesforce (CRM) Expected to Announce Earnings on Wednesday - MarketBeat

Salesforce is expected to announce its quarterly earnings on Wednesday.

19/02/2025 - source

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO