cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Compare BUSINESSNEXT '' formerly CRMNEXT '' vs Zoho Bigin

Failure Risk Guidance Security Report ?

Failure Risk for BUSINESSNEXT '' formerly CRMNEXT '' low Failure Risk for Zoho Bigin medium
Know More

Comparison Summary

For BUSINESSNEXT '' formerly CRMNEXT '' vs Zoho Bigin comparison, Our AI algorithm looked at 3847 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using BUSINESSNEXT '' formerly CRMNEXT '' and Zoho Bigin to solve their respective business needs.

Pros and cons of BUSINESSNEXT '' formerly CRMNEXT '' and Zoho Bigin

BUSINESSNEXT '' formerly CRMNEXT '' is more suited to businesses that require Lead Management with E-Mail and Service Management where as Zoho Bigin is focused towards Engagement Management with Phone Calls and Training & Onboarding .

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than Zoho Bigin for

Software Failure Risk

  • low

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

The #1 CRM For Banking And Insurance

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

1996

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

29

Total Goals
(we found evidences for)

5

6

Top Processes

Evidences indicate better relative satisfaction

lead management

Read Reviews (399)

Read Reviews (3)

helpdesk management

Read Reviews (319)

Read Reviews (0)

social media management

Read Reviews (289)

Read Reviews (0)

monitoring social media

Read Reviews (95)

Read Reviews (0)

engaging on social media

Read Reviews (80)

Read Reviews (0)

social media analytics

Read Reviews (65)

Read Reviews (0)

collaboration

Read Reviews (183)

Read Reviews (2)

campaign management

Read Reviews (144)

Read Reviews (0)

campaign monitoring

Read Reviews (143)

Read Reviews (0)

campaign analytics

Read Reviews (127)

Read Reviews (0)

offer management

Read Reviews (143)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (3)

knowledge management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (1)

Read Reviews (8)

engaging and following up

Read Reviews (0)

Read Reviews (16)

engagement management

Read Reviews (0)

Read Reviews (16)

engaging and following up

Read Reviews (0)

Read Reviews (16)

training & onboarding

Read Reviews (0)

Read Reviews (12)

pipeline management

Read Reviews (0)

Read Reviews (7)

contract management

Read Reviews (0)

Read Reviews (4)

sales document management

Read Reviews (0)

Read Reviews (4)

contract management

Read Reviews (0)

Read Reviews (4)

sending & publishing communications

Read Reviews (0)

Read Reviews (4)

communication management

Read Reviews (0)

Read Reviews (4)

sending & publishing communications

Read Reviews (0)

Read Reviews (4)

generation of new leads

Read Reviews (0)

Read Reviews (4)

lead qualification

Read Reviews (0)

Read Reviews (3)

sales call management

Read Reviews (0)

Read Reviews (3)

conversion management

Read Reviews (0)

Read Reviews (3)

relationship management

Read Reviews (0)

Read Reviews (3)

business development

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting