Zoho Bigin Overview

Zoho-Bigin offers a simple yet powerful CRM solution for small and micro businesses. A free trial can be started today.

Use Cases

Customers recommend Engaging And Following Up, Onboarding, Workflow Management, as the business use cases that they have been most satisfied with while using Zoho Bigin.

Other use cases:

  • Pipeline Management
  • Lead Tracking
  • Coaching
  • Contract Management
  • Sending & Publishing Communications
  • Generation Of New Leads
  • Lead Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Bigin.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Stakeholder Relations
  • Launch New Products
See all business priorities See less business priorities

Zoho Bigin Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Bigin works with different mediums / channels such as Phone Calls. and E-Mail.

Zoho Bigin's features include Templates, Personalization, Recording, etc. and Zoho Bigin support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Zoho Bigin analytics capabilities include Custom Reports, and Analytics.

Reviews

"Bigin is exactly what we needed at our growing real estate company. We had looked into many CRM services but all of them were either too costly with features we didn’t yet need; too complicated to set up; or too simplistic with not enough features f...or the price. Zoho Bigin has been amazing. I watched one instruction video from the YouTube channel and I was ready to set up. It’s so simple to navigate that we were up and running on day 2. Customer support has also been great, even through the trial period. I’ve received quick responses to all my queries and even follow-up calls with walk throughs. Just stellar all the way. I look forward to exploring more of it and using all the features." - Aika-Grace Wangwe

Zoho Bigin, CloudBees, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Bigin

Top Industries

  • Education
  • Information Technology and Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Bigin is popular in Education, Information Technology And Services, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Bigin Customer wins, Customer success stories, Case studies

How efficiently Does Zoho Bigin manage your Engaging And Following Up?

How can Zoho Bigin enhance your Onboarding process?

What Are the key features of Zoho Bigin for Workflow Management?

How does Zoho Bigin facilitate Pipeline Management?

What benefits does Zoho Bigin offer for Lead Tracking?

17 buyers and buying teams have used Cuspera to assess how well Zoho Bigin solved their CRM needs. Cuspera uses 298 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Aika-Grace Wangwe

Assistant

Goshen Acquisitions Ltd.
Bigin is exactly what we needed at our growing real estate company. We had looked into many CRM services but all of them were either too costly with features we didn’t yet need; too complicated to set up; or too simplistic with not enough features for the price. Zoho Bigin has been amazing. I watch...ed one instruction video from the YouTube channel and I was ready to set up. It’s so simple to navigate that we were up and running on day 2. Customer support has also been great, even through the trial period. I’ve received quick responses to all my queries and even follow-up calls with walk throughs. Just stellar all the way. I look forward to exploring more of it and using all the features.

Testimonial By Aika-Grace Wangwe
Zoho Bigin testimonial

Fei Shiong Lam

Managing Director

NEU JKF Asia Sdn Bhd
We were looking for a simple CRM that serves the objectives of our organisation. Bigin's functionality fits perfectly, is easy to use and meets our requirement. Best of all, as our organisation grows and in need of a CRM with more functionalities, we can just upgrade to Zoho CRM anytime. Testimonial By Fei Shiong Lam
Zoho Bigin testimonial

Mobeen Gul

Marketing Officer

Izhar Dream Gardens
User Friendly and easy to maintain records of the clients. Testimonial By Mobeen Gul
CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Aika-Grace Wangwe

Assistant

Goshen Acquisitions Ltd.
Bigin is exactly what we needed at our growing real estate company. We had looked into many CRM services but all of them were either too costly with features we didn’t yet need; too complicated to set up; or too simplistic with not enough features for the price. Zoho Bigin has been amazing. I watch...ed one instruction video from the YouTube channel and I was ready to set up. It’s so simple to navigate that we were up and running on day 2. Customer support has also been great, even through the trial period. I’ve received quick responses to all my queries and even follow-up calls with walk throughs. Just stellar all the way. I look forward to exploring more of it and using all the features.

Testimonial By Aika-Grace Wangwe
Zoho Bigin testimonial

Fei Shiong Lam

Managing Director

NEU JKF Asia Sdn Bhd
We were looking for a simple CRM that serves the objectives of our organisation. Bigin's functionality fits perfectly, is easy to use and meets our requirement. Best of all, as our organisation grows and in need of a CRM with more functionalities, we can just upgrade to Zoho CRM anytime. Testimonial By Fei Shiong Lam
Zoho Bigin testimonial

Mobeen Gul

Marketing Officer

Izhar Dream Gardens
User Friendly and easy to maintain records of the clients. Testimonial By Mobeen Gul
 

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Read on →

Stage Automation | Bigin by Zoho CRM

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Peers used Zoho Bigin for engaging and following up and onboarding

Zoho Bigin Competitors

Zoho Bigin Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (39)
Analytics

3.71/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (39)
Analytics

3.71/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for Zoho Bigin

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Bigin

Zoho Corporation Pvt. Ltd News

Product

Zoho Corporation Opens its First Data Centres in UAE

Zoho Corporation has launched its first data centers in Dubai and Abu Dhabi, part of a AED 100 million investment in the UAE. These centers will host over 100 cloud-based solutions from Zoho and ManageEngine, supporting local data storage and the National Cybersecurity Agenda. The centers are certified by DESC and compliant with multiple international standards, enabling service to government and local businesses.

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Zoho has launched Zoho ERP, a comprehensive AI-native enterprise resource planning solution, from its office in Kumbakonam, Tamil Nadu. This platform aims to help Indian businesses scale efficiently, offering features like low-code capabilities, AI-driven customizations, and compliance with local regulations. Zoho ERP supports various industries, including manufacturing and retail, and is available immediately in India.

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Company

Zoho Corporation Marks 30 Years, Now Supports Over One Million Organisations

Zoho Corporation celebrates its 30th anniversary, now supporting over one million organizations globally. The company has seen a 32% increase in customers and a 20% rise in revenue in 2025. Zoho's AI-powered, cloud-based solutions are popular among enterprises, with notable clients like Mercedes-Benz India and Union Bank of India. The company emphasizes customer value and continuous R&D investment.

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Company

Zoho opens Parramatta office amid strong ANZ growth

Zoho has opened a new office in Parramatta, Sydney, to support its growing presence in Australia and New Zealand. This expansion follows significant growth in the region, including a 30% increase in customers and a 44% rise in channel partners. The new office will house teams from Zoho and its IT management division, ManageEngine, which also reported substantial growth. The move aims to strengthen Zoho's regional footprint and support larger enterprises with its unified platform approach.

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Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

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Financials

PRIVATE