Zoho Bigin Overview

Zoho-Bigin offers a simple yet powerful CRM solution for small and micro businesses. A free trial can be started today.

Use Cases

Customers recommend Engaging And Following Up, Onboarding, Workflow Management, as the business use cases that they have been most satisfied with while using Zoho Bigin.

Other use cases:

  • Pipeline Management
  • Lead Tracking
  • Coaching
  • Contract Management
  • Sending & Publishing Communications
  • Generation Of New Leads
  • Lead Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Bigin.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Stakeholder Relations
  • Launch New Products
See all business priorities See less business priorities

Zoho Bigin Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Bigin works with different mediums / channels such as Phone Calls. and E-Mail.

Zoho Bigin's features include Templates, Personalization, Recording, etc. and Zoho Bigin support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Zoho Bigin analytics capabilities include Custom Reports, and Analytics.

Reviews

"Bigin is a very complete CRM. Bigin definitely is helping our organization to manage our sales process and to closing more deals!" - Victor Salazar

Peer review evidence (same sources as the product rating summary)

"...Also, he had to keep track of due follow-ups manually, after a project had ended...." Case Study Lennard Timm's Data Consultancy
"...Indian multi-franchise training and development company, 24 Frames Learning and Development, increases conversion rate with Zoho Bigin...." Case Study 24 Frames Learning and Development
"...It helps make the entire CRM system more personal and germane to our workflow...." Testimonial by Derek Osborne, CEO, Osborne Real Estate and Business Brokerage

Zoho Bigin, CloudBees, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Bigin

Top Industries

  • Education
  • Information Technology and Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Bigin is popular in Education, Information Technology And Services, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Bigin Customer wins, Customer success stories, Case studies

Why is Zoho Bigin the best choice for Engaging And Following Up?

How can Zoho Bigin enhance your Onboarding process?

How can Zoho Bigin enhance your Workflow Management process?

How can Zoho Bigin enhance your Pipeline Management process?

What benefits does Zoho Bigin offer for Lead Tracking?

17 buyers and buying teams have used Cuspera to assess how well Zoho Bigin solved their CRM needs. Cuspera uses 298 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Victor Salazar

Business Development

SBE International Holdings

Bigin is a very complete CRM. Bigin definitely is helping our organization to manage our sales process and to closing more deals! Testimonial By Victor Salazar
Zoho Bigin testimonial

Kapil Singhal

Managing Director

B P Refcool

Bigin has been really helpful for us to keep a track on contacts and deals. Since we are small team, Bigin was so user-friendly that we were able to start using from week 1 of our trial. Testimonial By Kapil Singhal
Zoho Bigin testimonial

Derek Osborne

CEO

Osborne Real Estate and Business Brokerage

Love the new features. It helps make the entire CRM system more personal and germane to our workflow. The searches seem to be more pointed and concise. Bigin has the capabilities and customization for my growing business and no bloat to clutter my process. Overall, Bigin was the perfect option for ...what I need.

Testimonial By Derek Osborne
CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Victor Salazar

Business Development

SBE International Holdings

Bigin is a very complete CRM. Bigin definitely is helping our organization to manage our sales process and to closing more deals! Testimonial By Victor Salazar
Zoho Bigin testimonial

Kapil Singhal

Managing Director

B P Refcool

Bigin has been really helpful for us to keep a track on contacts and deals. Since we are small team, Bigin was so user-friendly that we were able to start using from week 1 of our trial. Testimonial By Kapil Singhal
Zoho Bigin testimonial

Derek Osborne

CEO

Osborne Real Estate and Business Brokerage

Love the new features. It helps make the entire CRM system more personal and germane to our workflow. The searches seem to be more pointed and concise. Bigin has the capabilities and customization for my growing business and no bloat to clutter my process. Overall, Bigin was the perfect option for ...what I need.

Testimonial By Derek Osborne
 

Indian Army - Defense - Very Large

Indian Army signs deal with Zoho to strengthen digital transformation

New Delhi, India

The Indian Army has signed a deal with Zoho to enhance its digital transformation under the JAI mission, focusing on developing secure digital tools. This partnership aims to boost tech skills among ...Army personnel and promote reliance on homegrown solutions.

Read on →
 

Indian Army - Defense - Very Large

Indian Army Signs MoU with Zoho Corporation to Bolster Indigenous Digital Transformation

New Delhi, India

The Indian Army has signed an MoU with Zoho Corporation to enhance its digital transformation efforts. This partnership focuses on application-oriented R&D, secure digital infrastructure, and skill e...nhancement, aligning with India's self-reliance mission. The collaboration aims to integrate homegrown technology into the Army's operations, reinforcing technological self-reliance in the defense sector.

Read on →
 

Zoho Corporation Surpasses One Million Customers

Zoho Corporation celebrates its 30th anniversary by surpassing one million paying customers and 150 million users globally. The company attributes its success to a customer-first approach, offering s...calable and affordable solutions. Notable customers include Mercedes-Benz India and Union Bank of India. Zoho's growth is marked by a 32% increase in customers and 20% revenue growth in 2025.

Read on →

ZMR - Security And Investigation Solutions - Small

Dubai, UAE

Zoho One helped ZMR lower ERP costs and simplify business management. ZMR switched from Microsoft Dynamics to Zoho for better value and easier upgrades. The cloud-based system improved efficiency and... saved time for the team. ZMR saw high system availability and strong security, meeting their privacy needs. The solution made ZMR more reliable for their customers.

Zikodrive - Manufacturing - Small

UK

Zoho One helped Zikodrive cut production and operations management time by over 90%. The company eliminated all factory paperwork and reduced inter-departmental calls by 80%. Zikodrive improved its d...evelopment process by 60% after switching from many isolated apps. The team now uses fourteen Zoho apps, including CRM, Projects, and Creator, for better integration and flexibility. Custom systems and automation with Zoho Flow support their growth and efficiency.

Wild Vision - Marketing And Advertising - Small

UK

Zoho One helped Wild Vision unify CRM, contracts, and team collaboration. The company replaced fragmented tools with Zoho One's all-in-one platform. Wild Vision now manages 700+ creators across 34 pl...atforms with better deal tracking and communication. Zoho CRM became their single source of truth. Zoho Sign, Cliq, and Connect improved contract management and team workflows. Wild Vision saved money by consolidating apps into Zoho One.

Stage Automation | Bigin by Zoho CRM

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Peers used Zoho Bigin for engaging and following up and onboarding

Zoho Bigin Competitors

Zoho Bigin Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5

Read Reviews (39)
Analytics

3.71/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5

Read Reviews (39)
Analytics

3.71/5

Read Reviews (7)

Software Failure Risk Guidance

?

for Zoho Bigin

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Bigin

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Zoho Corporation Pvt. Ltd Profile

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE