Product Business Settings

Zoho Bigin is popular in Education, Information Technology And Services, and Management Consulting industries and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Bigin Product Overview

Zoho-Bigin offers a simple yet powerful CRM solution for small and micro businesses. A free trial can be started today.

How satisfied the customers are with Zoho Bigin use-cases

Reviews

"We have been using Bigin since July 2020. I think this CRM is ideal for small to medium size businesses. It is not overloaded with unusual features. They have kept it relatively simple which means you can get up and operating very quickly. You can p...ersonalize field names and add custom fields which makes the system more user friendly. I have used a number of CRM systems and I reviewed others before deciding on Bigin, which is easy to use meaning you can very quickly become productive. Overall I am very happy with this CRM." - Michael Robson
"We were looking for a simple CRM that serves the objectives of our organisation. Bigin's functionality fits perfectly, is easy to use and meets our requirement. Best of all, as our organisation grows and in need of a CRM with more functionalities, w...e can just upgrade to Zoho CRM anytime." - Fei Shiong Lam

Zoho Bigin Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Michael Robson

Sales and Marketing Manager

Netcare Technology
We have been using Bigin since July 2020. I think this CRM is ideal for small to medium size businesses. It is not overloaded with unusual features. They have kept it relatively simple which means you can get up and operating very quickly. You can personalize field names and add custom fields which... makes the system more user friendly. I have used a number of CRM systems and I reviewed others before deciding on Bigin, which is easy to use meaning you can very quickly become productive. Overall I am very happy with this CRM.

Testimonial By Michael Robson
Zoho Bigin testimonial

Fei Shiong Lam

Managing Director

NEU JKF Asia Sdn Bhd
We were looking for a simple CRM that serves the objectives of our organisation. Bigin's functionality fits perfectly, is easy to use and meets our requirement. Best of all, as our organisation grows and in need of a CRM with more functionalities, we can just upgrade to Zoho CRM anytime. Testimonial By Fei Shiong Lam
Zoho Bigin testimonial

Mobeen Gul

Marketing Officer

Izhar Dream Gardens
User Friendly and easy to maintain records of the clients. Testimonial By Mobeen Gul
CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Michael Robson

Sales and Marketing Manager

Netcare Technology
We have been using Bigin since July 2020. I think this CRM is ideal for small to medium size businesses. It is not overloaded with unusual features. They have kept it relatively simple which means you can get up and operating very quickly. You can personalize field names and add custom fields which... makes the system more user friendly. I have used a number of CRM systems and I reviewed others before deciding on Bigin, which is easy to use meaning you can very quickly become productive. Overall I am very happy with this CRM.

Testimonial By Michael Robson
Zoho Bigin testimonial

Fei Shiong Lam

Managing Director

NEU JKF Asia Sdn Bhd
We were looking for a simple CRM that serves the objectives of our organisation. Bigin's functionality fits perfectly, is easy to use and meets our requirement. Best of all, as our organisation grows and in need of a CRM with more functionalities, we can just upgrade to Zoho CRM anytime. Testimonial By Fei Shiong Lam
Zoho Bigin testimonial

Mobeen Gul

Marketing Officer

Izhar Dream Gardens
User Friendly and easy to maintain records of the clients. Testimonial By Mobeen Gul
 

Zoho Corporation achieves milestone of 150 million users

Zoho Corporation celebrates its 30th anniversary by announcing it has reached 150 million users globally, with over one million paying customers. The company, known for its customer-first approach, h...as seen significant growth, including a 32% increase in customers and a 20% rise in revenue in 2025. Zoho remains privately held, profitable, and employs over 19,000 people worldwide.

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Zoho Corporation Surpasses One Million Paying Organisations as Customers

Zoho Corporation has achieved a significant milestone by surpassing one million paying organizations as customers. This growth highlights Zoho's expanding influence in the cloud software market, show...casing its ability to attract and retain a large customer base.

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Zoho marks 30th year with 1m customers , 150m users

Zoho celebrates its 30th anniversary by surpassing one million paying customers and 150 million users globally. The company experienced a 32% customer growth and 20% revenue growth in 2025. Zoho attr...ibutes its success to its customer-first approach and unique ownership structure. Notable customers include Mercedes-Benz India and Union Bank of India. Zoho continues to expand its product offerings across its brands, including ManageEngine.

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Grain Connect - Telecommunications

Zoho One helped Grain Connect scale its broadband business in the UK. Grain Connect needed to unify its tech stack and improve efficiency. The company replaced many tools with Zoho One apps like CRM,... Desk, Campaigns, and Analytics. This move cut costs and made operations smoother. Grain Connect reached 500,000 premises and grew its customer base using Zoho One's features.

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Shortlist Recruitment - Human Resources

Zoho Recruit helps Shortlist Recruitment, a technical recruitment agency, place candidates faster than competitors. The team uses Zoho Recruit for quick searches, custom tags, and easy customisation.... The platform supports operations in both the UK and USA. Shortlist Recruitment values Zoho Recruit's cost-effectiveness and strong GDPR compliance. SMS integration lets them reach job seekers discreetly during work hours.

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Funding Strategies - Financial Services

Funding Strategies, a financial services firm, replaced spreadsheets and multiple systems with Zoho One. They customized Zoho One to integrate CRM and email marketing, improving lead management and c...lient communication. The team can now manage 20 matters at a time and provide clients with access to analytics. This has enhanced efficiency and client service.

Read on →

Stage Automation | Bigin by Zoho CRM

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lightning

Peers used Zoho Bigin for engaging and following up and onboarding

Zoho Bigin Competitors

Zoho Bigin Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (39)
Analytics

3.71/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (39)
Analytics

3.71/5 ★

Read Reviews (7)

Zoho Bigin Integrations

Zoho Bigin integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.21/5 ★

Read Reviews (19)
Data Export

4.03/5 ★

Read Reviews (15)

Few API Integrations for Zoho Bigin

KONNEKTIVE CRM

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Pastel

4.4 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

FireText

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OneDesk

4.06 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Lessonly

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Zoho Bigin

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Bigin

Zoho Corporation Pvt. Ltd News

Product
 

Keep your business moving with delegated signing in Zoho Sign

Zoho Sign introduces a delegated signing feature, allowing users to authorize colleagues to sign documents on their behalf. This feature ensures quick document turnaround, maintains accountability, and supports business continuity by enabling seamless operations even when primary signatories are unavailable.

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Awards
 

Zoho Backstage positioned as the Leader in the SPARK MatrixTM: Event ...

Zoho Backstage has been recognized as a Leader in the SPARK MatrixTM: Event Experience Platform, Q4 2025 by QKS Group. This accolade highlights Zoho's comprehensive technology and customer impact in the event management space. Zoho Backstage offers features like zero-commission ticketing, personalized attendee journeys, and real-time analytics, enhancing event execution efficiency and engagement.

Read more →
Partnership
 

Pondicherry University, Zoho Corporation sign pact for collaborative research

Zoho Corporation and Pondicherry University have signed an MoU to collaborate on research in material science and energy technology. This partnership aims to build a talent pool, foster innovation, and create jobs in rural and semi-urban areas.

Read more →
Product
 

Zoho MCP: Launching the future of work

Zoho has launched Zoho MCP (Model Context Protocol), a new protocol enabling AI-driven interoperability across apps. MCP allows AI agents to execute tasks across Zoho's ecosystem and over 300 third-party tools, transforming workflows by automating multi-app tasks with natural language prompts. This innovation enhances efficiency by unifying data and enabling seamless AI actions, marking a shift towards interconnected, intelligent work environments.

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Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE