Zoho Bigin Overview

Zoho-Bigin offers a simple yet powerful CRM solution for small and micro businesses. A free trial can be started today.

Use Cases

Customers recommend Engaging And Following Up, Onboarding, Workflow Management, as the business use cases that they have been most satisfied with while using Zoho Bigin.

Other use cases:

  • Pipeline Management
  • Lead Tracking
  • Coaching
  • Contract Management
  • Sending & Publishing Communications
  • Generation Of New Leads
  • Lead Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Bigin.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Stakeholder Relations
  • Launch New Products
See all business priorities See less business priorities

Zoho Bigin Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Bigin works with different mediums / channels such as Phone Calls. and E-Mail.

Zoho Bigin's features include Templates, Personalization, Recording, etc. and Zoho Bigin support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Zoho Bigin analytics capabilities include Custom Reports, and Analytics.

Reviews

"Bigin is easy to use for a growing organisation like Ammacus. The platform is very intuitive and saves time on double entering information and has saved us many hours in lost productivity. As an early adopter of Bigin, we look forward to continued n...ew applications & developments to make the platform even better than it is today. In addition, we have received fantastic client support when it was required." - Craig Aspey

Peer review evidence (same sources as the product rating summary)

"...I’ve received quick responses to all my queries and even follow-up calls with walk throughs...." Testimonial by Aika-Grace Wangwe, Assistant, Goshen Acquisitions Ltd.
"...Indian multi-franchise training and development company, 24 Frames Learning and Development, increases conversion rate with Zoho Bigin...." Case Study 24 Frames Learning and Development
"...They've also set up workflow emails that are triggered when a deal is successfully closed so everyone can celebrate the win together. ..." Case Study GoFloaters

Zoho Bigin, CloudBees, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Bigin

Top Industries

  • Education
  • Information Technology and Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Bigin is popular in Education, Information Technology And Services, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Bigin Customer wins, Customer Experiences, Case studies

Why is Zoho Bigin the best choice for Engaging And Following Up?

What makes Zoho Bigin ideal for Onboarding?

How efficiently Does Zoho Bigin manage your Workflow Management?

What makes Zoho Bigin ideal for Pipeline Management?

What solutions does Zoho Bigin provide for Lead Tracking?

17 buyers and buying teams have used Cuspera to assess how well Zoho Bigin solved their CRM needs. Cuspera uses 298 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Craig Aspey

Managing Director

Ammacus

Bigin is easy to use for a growing organisation like Ammacus. The platform is very intuitive and saves time on double entering information and has saved us many hours in lost productivity. As an early adopter of Bigin, we look forward to continued new applications & developments to make the platfor...m even better than it is today. In addition, we have received fantastic client support when it was required.

Testimonial By Craig Aspey
Zoho Bigin testimonial

Mobeen Gul

Marketing Officer

Izhar Dream Gardens

User Friendly and easy to maintain records of the clients. Testimonial By Mobeen Gul
Zoho Bigin testimonial

Aika-Grace Wangwe

Assistant

Goshen Acquisitions Ltd.

Bigin is exactly what we needed at our growing real estate company. We had looked into many CRM services but all of them were either too costly with features we didn’t yet need; too complicated to set up; or too simplistic with not enough features for the price. Zoho Bigin has been amazing. I watch...ed one instruction video from the YouTube channel and I was ready to set up. It’s so simple to navigate that we were up and running on day 2. Customer support has also been great, even through the trial period. I’ve received quick responses to all my queries and even follow-up calls with walk throughs. Just stellar all the way. I look forward to exploring more of it and using all the features.

Testimonial By Aika-Grace Wangwe
CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Craig Aspey

Managing Director

Ammacus

Bigin is easy to use for a growing organisation like Ammacus. The platform is very intuitive and saves time on double entering information and has saved us many hours in lost productivity. As an early adopter of Bigin, we look forward to continued new applications & developments to make the platfor...m even better than it is today. In addition, we have received fantastic client support when it was required.

Testimonial By Craig Aspey
Zoho Bigin testimonial

Mobeen Gul

Marketing Officer

Izhar Dream Gardens

User Friendly and easy to maintain records of the clients. Testimonial By Mobeen Gul
Zoho Bigin testimonial

Aika-Grace Wangwe

Assistant

Goshen Acquisitions Ltd.

Bigin is exactly what we needed at our growing real estate company. We had looked into many CRM services but all of them were either too costly with features we didn’t yet need; too complicated to set up; or too simplistic with not enough features for the price. Zoho Bigin has been amazing. I watch...ed one instruction video from the YouTube channel and I was ready to set up. It’s so simple to navigate that we were up and running on day 2. Customer support has also been great, even through the trial period. I’ve received quick responses to all my queries and even follow-up calls with walk throughs. Just stellar all the way. I look forward to exploring more of it and using all the features.

Testimonial By Aika-Grace Wangwe
 

Zoho Reignites CRM for Acme Brick Company

Zoho successfully deployed its CRM solution for Acme Brick Company, enhancing sales processes and integration with existing systems. This deployment, completed in under a year, improved CRM adoption ...across Acme's 40+ sales locations. Zoho's customization and support were key factors in Acme's choice, leading to better engagement and sales opportunities.

Read on →
 

Zoho Corporation Surpasses One Million Customers

Zoho Corporation celebrates its 30th anniversary by surpassing one million paying customers and 150 million users globally. The company attributes its success to a customer-first approach, offering s...calable and affordable solutions. Notable customers include Mercedes-Benz India and Union Bank of India. Zoho's growth is marked by a 32% increase in customers and 20% revenue growth in 2025.

Read on →
 

Zoho Users Discuss The Future As Company Reaches 1 Million Customers

Zoho has reached a milestone of 1 million customers globally, highlighting its significant presence in the business software market. The company offers a suite of tools, including Zoho Creator and Zo...ho Payments, which are integral to many businesses' operations. Customers like CIMCO Refrigeration and Island Practice Management praise Zoho for its collaborative approach and technological integration, emphasizing the company's focus on customer-centric innovation and AI integration.

Read on →
 

Plivo - Information Technology And Services - Small

San Francisco, USA

Zoho Expense helped Plivo speed up expense reporting. The old paper-based process took almost two weeks and frustrated the accounting team. With Zoho Expense, employees could submit expenses easily a...nd managers could review reports quickly. Credit card integration removed the need for paper receipts. Advanced analytics gave the accounting team clear insights into spending. Automation saved time and made reimbursements faster.

 

purpleSlate - Information Technology And Services - Small

Chennai, India

Zoho Books helped purpleSlate cut accounting time by half. The company, based in Chennai, needed a simple, GST-compliant accounting tool. Zoho Books offered an easy interface and strong reporting fea...tures. Integrating Zoho Payroll further reduced payroll processing from half a day to just minutes. The seamless integration keeps financial data accurate and saves time for business growth.

 

Style Gorgeous - Apparel & Fashion - Small

Wellington, New Zealand

Zoho Survey helped Style Gorgeous create a custom quiz to match clients with their ideal style. The founder, Nina Fountain, needed a survey tool with complex logic and strong customer support. Other ...platforms failed to deliver, but Zoho Survey built the needed features quickly. The quiz became a key part of Style Gorgeous’s client process. Zoho Survey now supports their online business growth and customer engagement.

Stage Automation | Bigin by Zoho CRM

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Peers used Zoho Bigin for engaging and following up and onboarding

Zoho Bigin Competitors

Zoho Bigin Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5

Read Reviews (39)
Analytics

3.71/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5

Read Reviews (39)
Analytics

3.71/5

Read Reviews (7)

Software Failure Risk Guidance

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for Zoho Bigin

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Bigin

Zoho Corporation Pvt. Ltd News

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Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE