Zoho Bigin Overview

Zoho-Bigin offers a simple yet powerful CRM solution for small and micro businesses. A free trial can be started today.

Use Cases

Customers recommend Engaging And Following Up, Onboarding, Workflow Management, as the business use cases that they have been most satisfied with while using Zoho Bigin.

Other use cases:

  • Pipeline Management
  • Lead Tracking
  • Coaching
  • Contract Management
  • Sending & Publishing Communications
  • Generation Of New Leads
  • Lead Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Bigin.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Stakeholder Relations
  • Launch New Products
See all business priorities See less business priorities

Zoho Bigin Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Bigin works with different mediums / channels such as Phone Calls. and E-Mail.

Zoho Bigin's features include Templates, Personalization, Recording, etc. and Zoho Bigin support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Zoho Bigin analytics capabilities include Custom Reports, and Analytics.

Reviews

"I use Zoho CRMPus for all the good reasons and I also have multiple licences of Bigin. I love the sync. The sales guys love the simplicity, particularly the sales funnel tracking. We use 5 pipelines with different stages and we can train our outside... sales people to use them within minutes. We concurrently use Zoho CRMPlus, Salesiq and Desk to pass timely marketing data to our sales people. GDPR is important to us and the Data Privacy segment is very intuitive and easy to do." - Michael Pearce

Zoho Bigin, CloudBees, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Bigin

Top Industries

  • Education
  • Information Technology and Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Bigin is popular in Education, Information Technology And Services, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Bigin Customer wins, Customer success stories, Case studies

How can Zoho Bigin optimize your Engaging And Following Up Workflow?

What makes Zoho Bigin ideal for Onboarding?

How does Zoho Bigin facilitate Workflow Management?

How efficiently Does Zoho Bigin manage your Pipeline Management?

How can Zoho Bigin enhance your Lead Tracking process?

17 buyers and buying teams have used Cuspera to assess how well Zoho Bigin solved their CRM needs. Cuspera uses 298 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Michael Pearce

President

Portage Strategies

I use Zoho CRMPus for all the good reasons and I also have multiple licences of Bigin. I love the sync. The sales guys love the simplicity, particularly the sales funnel tracking. We use 5 pipelines with different stages and we can train our outside sales people to use them within minutes. We concu...rrently use Zoho CRMPlus, Salesiq and Desk to pass timely marketing data to our sales people. GDPR is important to us and the Data Privacy segment is very intuitive and easy to do.

Testimonial By Michael Pearce
Zoho Bigin testimonial

Derek Osborne

CEO

Osborne Real Estate and Business Brokerage

Love the new features. It helps make the entire CRM system more personal and germane to our workflow. The searches seem to be more pointed and concise. Bigin has the capabilities and customization for my growing business and no bloat to clutter my process. Overall, Bigin was the perfect option for ...what I need.

Testimonial By Derek Osborne
Zoho Bigin testimonial

Fei Shiong Lam

Managing Director

NEU JKF Asia Sdn Bhd

We were looking for a simple CRM that serves the objectives of our organisation. Bigin's functionality fits perfectly, is easy to use and meets our requirement. Best of all, as our organisation grows and in need of a CRM with more functionalities, we can just upgrade to Zoho CRM anytime. Testimonial By Fei Shiong Lam
CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Michael Pearce

President

Portage Strategies

I use Zoho CRMPus for all the good reasons and I also have multiple licences of Bigin. I love the sync. The sales guys love the simplicity, particularly the sales funnel tracking. We use 5 pipelines with different stages and we can train our outside sales people to use them within minutes. We concu...rrently use Zoho CRMPlus, Salesiq and Desk to pass timely marketing data to our sales people. GDPR is important to us and the Data Privacy segment is very intuitive and easy to do.

Testimonial By Michael Pearce
Zoho Bigin testimonial

Derek Osborne

CEO

Osborne Real Estate and Business Brokerage

Love the new features. It helps make the entire CRM system more personal and germane to our workflow. The searches seem to be more pointed and concise. Bigin has the capabilities and customization for my growing business and no bloat to clutter my process. Overall, Bigin was the perfect option for ...what I need.

Testimonial By Derek Osborne
Zoho Bigin testimonial

Fei Shiong Lam

Managing Director

NEU JKF Asia Sdn Bhd

We were looking for a simple CRM that serves the objectives of our organisation. Bigin's functionality fits perfectly, is easy to use and meets our requirement. Best of all, as our organisation grows and in need of a CRM with more functionalities, we can just upgrade to Zoho CRM anytime. Testimonial By Fei Shiong Lam
 

Brigade Plus Transforms Sales Management and Customer Journeys with Zoho CRM

Brigade Plus has adopted Zoho CRM to enhance its sales management and customer experience, achieving 100% user adoption and a 4x ROI. The implementation, completed in four months, included integratio...ns with SAP Cloud and other systems, leading to significant time savings and improved decision-making. This strategic shift has optimized Brigade Plus's operations and set a new standard for customer-centric innovation.

Read more →
 

Force Motors partners with Zoho to power end-to-end digital transformation across its dealer networks

Force Motors has partnered with Zoho to implement a comprehensive digital transformation across its dealer networks. This collaboration, part of Force Motors' Project DigiForce, will deploy Zoho's CR...M and DMS solutions, along with AI-powered applications, to enhance customer experience and streamline dealer operations. The initiative aims to modernize marketing, sales, and service processes, supporting Force Motors' growth and efficiency.

Read more →
 

Joyalukkas Partners with Zoho to Unify Sales Operations & Redefine Customer Experience Across Global Retail Operations

Joyalukkas has partnered with Zoho to implement Zoho's Customer Experience Platform across its global retail operations. This platform unifies sales and service functions, centralizes customer data, ...and enhances operational agility, enabling personalized engagement at scale. The transformation, led by Zoho's Enterprise Business Solutions team, supports Joyalukkas' customer-centric vision by providing a unified, adaptable platform for global markets.

Read more →

Taobé Consulting - Management Consulting

Zoho Webinar helped Taobé Consulting improve client communication and boost productivity. The company used interactive Q&A, webinar recordings, and registration insights to engage more clients. They ...saw a 30% increase in webinar registrations and a 40% rise in productivity. The platform made it easier to reach more clients and cut costs. Taobé Consulting became more visible and trusted in their industry.

Read more →

Sparex - Wholesale

Zoho Analytics helped Sparex fix data problems from 18 subsidiaries. Before, teams used different systems and had conflicting data. Meetings stalled because no one trusted the numbers. With Zoho Anal...ytics, Sparex now syncs 15 million rows of data daily. Teams get custom dashboards and can make their own reports. Report requests dropped from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to $1.4 million in extra sales by repricing slow-moving stock.

Read more →

Shortlist Recruitment - Human Resources

Zoho Recruit helps Shortlist Recruitment, a technical recruitment agency, place candidates faster than competitors. The team uses Zoho Recruit for quick searches, custom tags, and easy customisation.... The platform supports operations in both the UK and USA. Shortlist Recruitment values Zoho Recruit's cost-effectiveness and strong GDPR compliance. SMS integration lets them reach job seekers discreetly during work hours.

Read more →

Stage Automation | Bigin by Zoho CRM

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Peers used Zoho Bigin for engaging and following up and onboarding

Zoho Bigin Competitors

Zoho Bigin Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (39)
Analytics

3.71/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (39)
Analytics

3.71/5 ★

Read Reviews (7)

Zoho Bigin Integrations

Zoho Bigin integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.21/5 ★

Read Reviews (19)
Data Export

4.03/5 ★

Read Reviews (15)

Few API Integrations for Zoho Bigin

Software Failure Risk Guidance

?

for Zoho Bigin

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Bigin

Zoho Corporation Pvt. Ltd News

Partnership

Zoho Corporation to Leverage NVIDIA NeMo to Build LLMs

Zoho Corporation is leveraging NVIDIA's AI platform, including NeMo, to develop and deploy large language models (LLMs) for its SaaS applications. This collaboration aims to enhance AI capabilities for Zoho's 700,000+ customers, focusing on business-specific use cases and privacy compliance. Zoho's investment in NVIDIA's technology has resulted in significant improvements in throughput and latency.

Product

Zoho Adds Advanced AI Capabilities to Low-Code Development Platform

Zoho has introduced advanced AI capabilities to its low-code development platform, Zoho Creator, enhancing app creation with 10 new features. These include the AI assistant CoCreator, which uses voice and text prompts for app building, and AI-driven component and code generation. The updates aim to speed up app development and democratize access without extra costs, leveraging Zoho's AI assistant, Zia.

Awards

Four years strong: Zoho Assist wins Customers Choice 2025 in the Remote Desktop Category

Zoho Assist has been awarded the Customers Choice 2025 in the Remote Desktop category on Gartner Peer Insights for the fourth consecutive year. This recognition is based on user feedback from IT professionals and customer support teams. Zoho Assist is praised for its simplicity, security, and scalability, with recent enhancements including automation and advanced auditing features to support hybrid work environments.

Product

Intelligent agreement management with Zoho Sign's AI features

Zoho Sign has integrated with OpenAI's ChatGPT to enhance contract management. This AI-powered assistant helps users identify obligations, spot missing clauses, and detect potential risks in agreements. It also extracts metadata, provides document queries, and simplifies legal jargon, making contract handling more efficient and secure.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE