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BUSINESSNEXT (formerly CRMNEXT) vs BoldTrail: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of BUSINESSNEXT (formerly CRMNEXT) vs. BoldTrail is based on a specific set of business needs and context. The comparison uses 5685 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing BUSINESSNEXT (formerly CRMNEXT) and BoldTrail

BUSINESSNEXT (formerly CRMNEXT), BoldTrail, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

BUSINESSNEXT (formerly CRMNEXT) covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

BoldTrail focuses on Generation Of New Leads with Website, Engagement Management, Contact List Management, Advertisement with Social Media, etc.

"Strong focus on customer centricity is our business motto and we consistently aim to deliver superior value with an excellent and caring experience for the customer. CRMNEXT platform has proven to be a great enabler in this endeavour. With its stron...g integration capabilities, easy renewals management, and faster retail web sales management we have been able to take our service to the next level by providing the best customer experience at every touchpoint. " - K V DIPU

"The [kvCORE] platform tracks and watches consumer behavior, and then ENGAGES WITH THE CUSTOMER ON BEHALF OF THE AGENTS with timely and relevant information based on their behaviors. " - Wendi Iglesias

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo BUSINESSNEXT (formerly CRMNEXT)

Focus area

BUSINESSNEXT (formerly CRMNEXT) is better than BoldTrail for

Software Failure Risk

  • low

logo BoldTrail

Focus area

BoldTrail is better than BUSINESSNEXT (formerly CRMNEXT) for

Software Failure Risk

  • medium

About

The #1 CRM For Banking And Insurance

Real estate platform with next-gen solution for modern brokerages and enterprises

Financials

SERIES A

M&A

Business Need

Total Processes
(we found evidences for)

24

69

Total Goals
(we found evidences for)

5

9

Top Processes

Evidences indicate better relative satisfaction




social media management

monitoring social media

engaging on social media

social media analytics



campaign management

campaign monitoring






contact list management


knowledge management


segmentation and targeting


calendar management


workflow management



generation of new leads


engaging and following up


engagement management

engaging and following up




sending & publishing communications


tracking & monitoring communications


communication management

sending & publishing communications

tracking & monitoring communications





contract management


proposal & quote management


sales document management

contract management

proposal & quote management


conversion management



content management


social media marketing


lead qualification: technographic


lead qualification

lead qualification: technographic


training & onboarding


relationship management




promotion management



sales call management


distribution management





discount management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Scale best practices

  • Launch new products

  • Build brand awareness

  • Improve digital and social presence

  • See 6 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • phone calls

  • Facebook

  • video

  • text SMS

  • user generated content

  • blogs

  • offline

  • mobile

  • promotions

  • on premises

  • point of sale

  • mobile app

  • Instagram

  • Facebook at work

  • events

  • trade shows

  • See 16 more
  • website

  • social media

  • e-mail

  • phone calls

  • Facebook

  • video

  • text SMS

  • user generated content

  • blogs

  • offline

  • mobile

  • promotions

  • on premises

  • point of sale

  • mobile app

  • Instagram

  • Facebook at work

  • events

  • trade shows

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting