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BUSINESSNEXT (formerly CRMNEXT) vs IXACT Contact: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of BUSINESSNEXT (formerly CRMNEXT) vs. IXACT Contact is based on a specific set of business needs and context. The comparison uses 4474 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing BUSINESSNEXT (formerly CRMNEXT) and IXACT Contact

BUSINESSNEXT (formerly CRMNEXT), IXACT Contact, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

BUSINESSNEXT (formerly CRMNEXT) covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

IXACT Contact focuses on Contact List Management with Website, Communication Management with E-Mail, Drip Marketing with E-Mail, Capturing Leads with Website, etc.

"Technology and innovation have always been a critical focus area for the bank and that has been key towards achieving customer satisfaction. In keeping with this vision, we are delighted to integrate our banking systems with the CRMNEXT platform whi...ch will help automate and personalize processes, so that we can focus on meeting the unique needs of every customer and be even more strongly able to deliver stellar user experiences across the board. " - SOUMITRA SEN

"When we discovered IXACT Contact and its unique Rookie REALTOR Program, we thought this was a perfect added value solution for our members. We encourage all our members to check out this incredible CRM and marketing automation solution. CRM is a cor...nerstone for success in real estate sales, and IXACT Contact is one of the best! " - Facio Palomino

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo BUSINESSNEXT (formerly CRMNEXT)

Focus area

BUSINESSNEXT (formerly CRMNEXT) is better than IXACT Contact for

Software Failure Risk

  • low

logo IXACT Contact

Focus area

IXACT Contact is better than BUSINESSNEXT (formerly CRMNEXT) for

Software Failure Risk

  • low

About

The #1 CRM For Banking And Insurance

Real Estate CRM & Marketing Automation System to win more business

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

54

Total Goals
(we found evidences for)

5

7

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


social media management

monitoring social media

engaging on social media

social media analytics



campaign monitoring






contact list management


knowledge management


segmentation and targeting


calendar management



sending & publishing communications


tracking & monitoring communications


communication management

sending & publishing communications

tracking & monitoring communications



generation of new leads


engaging and following up


engagement management

engaging and following up



conversion management


content publishing


searching for content


content management

content publishing

searching for content




contract management


sales document management

contract management


pipeline management


social media marketing



lead qualification





Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more
  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting