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BUSINESSNEXT (formerly CRMNEXT) vs Practifi: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of BUSINESSNEXT (formerly CRMNEXT) vs. Practifi is based on a specific set of business needs and context. The comparison uses 4001 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing BUSINESSNEXT (formerly CRMNEXT) and Practifi

BUSINESSNEXT (formerly CRMNEXT), Practifi, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

BUSINESSNEXT (formerly CRMNEXT) covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

Practifi focuses on Workflow Management, Engagement Management, Communication Management with E-Mail, Collaboration, etc.

"We partnered with CRMNEXT for its proven implementations in banking, out-of-box functional capabilities, and strong integration capabilities. Their deep insights and intuitive digital solutions have paved the way for us to become the preferred finan...cial solutions partner. We have successfully simplified the entire banking experience, mapped the exact customer requirements, and optimized customer service turnaround time greatly. Working as one team, we look forward to scripting a great success story of our digital transformation and driving tangible business impact for our customers. " - Avinash Raghavendra

"After being frustrated with our previous CRM we made the move to Practifi and what a relief. Our firm is now more efficient, our clients have a better experience and our staff knows what happens, when and how. Now we can spend more time working ‘on’... the business than ‘in’ the business. " - Robert Baharian

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo BUSINESSNEXT (formerly CRMNEXT)

Focus area

BUSINESSNEXT (formerly CRMNEXT) is better than Practifi for

Software Failure Risk

  • low

logo Practifi

Focus area

Software Failure Risk

  • low

About

The #1 CRM For Banking And Insurance

Business management platform powering growing financial advice firms

Financials

SERIES A

SERIES B

Business Need

Total Processes
(we found evidences for)

24

33

Total Goals
(we found evidences for)

5

9

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


social media management

monitoring social media

engaging on social media

social media analytics



campaign management

campaign monitoring






contact list management


knowledge management


segmentation and targeting


calendar management


workflow management


engaging and following up


engagement management

engaging and following up


tracking & monitoring communications


communication management

tracking & monitoring communications


rating and review management



pipeline management


international marketing


training & onboarding


products & pricelist management


lead qualification


Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Launch new products

  • Improve visibility

  • Build brand awareness

  • Manage risk

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • offline

  • on premises

  • mobile

  • promotions

  • website

  • mobile app

  • See 4 more
  • e-mail

  • offline

  • on premises

  • mobile

  • promotions

  • website

  • mobile app

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting