Comparison Summary
This comparison report of BUSINESSNEXT (formerly CRMNEXT) vs. TRACK CRM is based on a specific set of business needs and context. The comparison uses 3915 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing BUSINESSNEXT (formerly CRMNEXT) and TRACK CRM
BUSINESSNEXT (formerly CRMNEXT), TRACK CRM, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
BUSINESSNEXT (formerly CRMNEXT) covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
TRACK CRM focuses on Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.
"CRMNEXT implementation covered all processes related to prospect, opportunity, customer and performance management. The product rollout has been seamless. It is accessible across all channels and devices inclusive of branch, web and mobile. With its... disruptive technologies, the team has helped us in gaining maximum value from the investment. " - Faisal Mohammed
"This implementation process was very different. The most interesting thing about it was my employees could continue to do their normal job during this entire process. " - Steve Surbaugh
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than TRACK CRM for
Software Failure Risk
About
The #1 CRM For Banking And Insurance
Enterprise solution that connects all guest data points in one central location
Financials
SERIES A
M&A
Business Need
Total Processes
(we found evidences for)
24
36
Total Goals
(we found evidences for)
5
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Improve efficiency
-
Improve ROI
-
Enhance customer relationships
-
Improve brand engagement
- See 2 more
-
Increase sales & revenue
-
Acquire customers
-
Scale best practices
-
Improve efficiency
-
Improve ROI
-
Improve internal communications
-
Build brand awareness
- See 4 more
Top Channels
Channels Used
-
phone calls
-
e-mail
-
chat
-
out of home
-
brochure
-
website
- See 3 more
-
phone calls
-
e-mail
-
chat
-
out of home
-
brochure
-
website
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
