Comparison Summary
This comparison report of BUSINESSNEXT (formerly CRMNEXT) vs. Wise Agent is based on a specific set of business needs and context. The comparison uses 5335 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing BUSINESSNEXT (formerly CRMNEXT) and Wise Agent
BUSINESSNEXT (formerly CRMNEXT), Wise Agent, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
BUSINESSNEXT (formerly CRMNEXT) covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
Wise Agent focuses on Contact List Management with Phone Calls, Drip Marketing with E-Mail, Engagement Management with Phone Calls, Communication Management with E-Mail, etc.
"We have been able to successfully bring all processes related to customer relationships including sales, service, campaigns and performance management across all physical and digital channels on a unified agile platform. " - Nguyen Huu Hung
"It’s a great way to keep in contact with my clients through my holiday mailings and client updates. It works great! " - Kelly Mattice
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than Wise Agent for
Software Failure Risk
Wise Agent
Focus area
Wise Agent is better than BUSINESSNEXT (formerly CRMNEXT) for
Software Failure Risk
About
The #1 CRM For Banking And Insurance
Real Estate CRM Software to increase the productivity
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
24
58
Total Goals
(we found evidences for)
5
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve efficiency
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Improve ROI
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Enhance customer relationships
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Improve brand engagement
- See 2 more
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Acquire customers
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Enhance customer relationships
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Grow market share
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Enter new markets internationally or locally
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Scale best practices
- See 2 more
Top Channels
Channels Used
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e-mail
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phone calls
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newsletter
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website
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social media
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video
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text SMS
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Facebook
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Instagram
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offline
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user generated content
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blogs
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games
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point of sale
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Twitter
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events
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trade shows
- See 14 more
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e-mail
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phone calls
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newsletter
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website
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social media
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video
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text SMS
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Facebook
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Instagram
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offline
-
user generated content
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blogs
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games
-
point of sale
-
Twitter
-
events
-
trade shows
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High