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BUSINESSNEXT vs CiviCRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for BUSINESSNEXT low Failure Risk for CiviCRM medium
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Comparison Summary

This comparison report of BUSINESSNEXT vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 4905 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing BUSINESSNEXT and CiviCRM

BUSINESSNEXT, CiviCRM, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

BUSINESSNEXT covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.

"CRMNEXT implementation covered all processes related to prospect, opportunity, customer and performance management. The product rollout has been seamless. It is accessible across all channels and devices inclusive of branch, web and mobile. With its... disruptive technologies, the team has helped us in gaining maximum value from the investment. " - Faisal Mohammed

"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo BUSINESSNEXT

Focus area

BUSINESSNEXT is better than CiviCRM for

Software Failure Risk

  • low

logo CiviCRM

Focus area

CiviCRM is better than BUSINESSNEXT for

Software Failure Risk

  • medium

About

The #1 CRM For Banking And Insurance

Open source CRM software for nonprofits

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

49

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction

lead management

Read Reviews (399)

Read Reviews (0)

helpdesk management

Read Reviews (319)

Read Reviews (8)

social media management

Read Reviews (289)

Read Reviews (1)

monitoring social media

Read Reviews (95)

Read Reviews (0)

engaging on social media

Read Reviews (80)

Read Reviews (0)

social media analytics

Read Reviews (65)

Read Reviews (1)

collaboration

Read Reviews (183)

Read Reviews (7)

campaign management

Read Reviews (144)

Read Reviews (9)

campaign monitoring

Read Reviews (143)

Read Reviews (3)

campaign analytics

Read Reviews (127)

Read Reviews (0)

offer management

Read Reviews (143)

Read Reviews (1)

contact list management

Read Reviews (2)

Read Reviews (70)

knowledge management

Read Reviews (2)

Read Reviews (1)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (1)

Read Reviews (15)

sending & publishing communications

Read Reviews (0)

Read Reviews (15)

communication management

Read Reviews (0)

Read Reviews (38)

sending & publishing communications

Read Reviews (0)

Read Reviews (15)

membership management

Read Reviews (0)

Read Reviews (33)

engaging and following up

Read Reviews (0)

Read Reviews (20)

engagement management

Read Reviews (0)

Read Reviews (25)

engaging and following up

Read Reviews (0)

Read Reviews (20)

relationship management

Read Reviews (0)

Read Reviews (21)

customer case management

Read Reviews (0)

Read Reviews (19)

training & onboarding

Read Reviews (0)

Read Reviews (14)

proposal & quote management

Read Reviews (0)

Read Reviews (5)

contract management

Read Reviews (0)

Read Reviews (3)

sales document management

Read Reviews (0)

Read Reviews (8)

proposal & quote management

Read Reviews (0)

Read Reviews (5)

contract management

Read Reviews (0)

Read Reviews (3)

community building

Read Reviews (0)

Read Reviews (7)

content management

Read Reviews (0)

Read Reviews (6)

create learning path

Read Reviews (0)

Read Reviews (3)

courses & assessment

Read Reviews (0)

Read Reviews (3)

create learning path

Read Reviews (0)

Read Reviews (3)

meeting management

Read Reviews (0)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (3)

meeting management

Read Reviews (0)

Read Reviews (2)

subscription management

Read Reviews (0)

Read Reviews (2)

advocacy management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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high

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting