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C3 AI Suite vs Phocas: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of C3 AI Suite vs. Phocas is based on a specific set of business needs and context. The comparison uses 2002 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing C3 AI Suite and Phocas

C3 AI Suite, and Phocas belong to a category of solutions that help Business Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

C3 AI Suite covers Engagement Management, Loyalty Management with E-Mail, Training & Onboarding, Collaboration, etc.

Phocas focuses on Competitive Intelligence, Helpdesk Management with E-Mail, Forecasting, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo C3 AI Suite

Focus area

Software Failure Risk

  • low

logo Phocas

Focus area

Phocas is better than C3 AI Suite for

Software Failure Risk

  • medium

About

C3 AI Suite - C3.ai | C3 AI Suite is comprehensive software that uses a model-driven architecture

Phocas: Business Intelligence Software and Data Analytics

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

29

41

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


loyalty management

identify target customers


training & onboarding



segmentation and targeting


social media management

social media analytics


lead qualification

lead qualification: technographic



rating and review management


communication management

sending & publishing communications



workflow management


performance management


competitive intelligence


campaign management


helpdesk management



contact list management


generation of new leads


products & pricelist management




sales incentive management


revenue cycle management


business development




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Scale best practices

  • Improve visibility

  • Increase sales & revenue

  • Improve ROI

  • See 4 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more
  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting