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CallShaper vs Dexem Call Tracking: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CallShaper vs. Dexem Call Tracking is based on a specific set of business needs and context. The comparison uses 755 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CallShaper and Dexem Call Tracking

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CallShaper covers Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Lead Management with Phone Calls, Telemarketing with Phone Calls, etc.

Dexem Call Tracking focuses on Communication Management with Phone Calls, Campaign Management with Phone Calls, Advertisement with Phone Calls.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CallShaper

Focus area

CallShaper is better than Dexem Call Tracking for

Software Failure Risk

  • low

logo Dexem Call Tracking

Focus area

Software Failure Risk

  • medium

About

Callshaper - Sales Call Center Software Solutions | Call center Tools

Dexem: Dexem | Call Management & Analytics Solutions

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

25

4

Total Goals
(we found evidences for)

5

1

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales call management




contact list management


generation of new leads


knowledge management


communication management

tracking & monitoring communications



campaign management

campaign monitoring


engagement management

engaging and following up



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • See 2 more
  • Acquire customers

Top Channels

Channels Used

  • phone calls

  • website

  • phone calls

  • website

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

low

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No Data

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Business Setting