Comparison Summary
Introducing Ceros and SAM
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Ceros covers Content Management, Engagement Management, Communication Management with Social Media, Social Media Management with Social Media, etc.
SAM focuses on Engagement Management with Social Media, Social Media Management with Social Media, Content Management with User Generated Content, Communication Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Business Need
Total Processes
(we found evidences for)
53
36
Total Goals
(we found evidences for)
13
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Grow market share
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Enter new markets internationally or locally
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Improve brand engagement
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Enhance customer relationships
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Improve digital and social presence
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Launch new products
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Increase sales & revenue
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Improve ROI
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Establish thought leadership
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Improve internal communications
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Improve navigation
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Shorten ramp up time
- See 10 more
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Acquire customers
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Enhance customer relationships
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Build brand awareness
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Grow market share
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Manage risk
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Increase sales & revenue
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Improve ROI
- See 4 more
Top Channels
Channels Used
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social media
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e-mail
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user generated content
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website
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text SMS
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phone calls
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blogs
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offline
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causes and charity
- See 6 more
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social media
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e-mail
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user generated content
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website
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text SMS
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phone calls
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blogs
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offline
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causes and charity
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High