Comparison Summary
Introducing Channels and Ebsta
Channels, Ebsta, Kixie Integrated Voice, myphoner, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Channels covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.
Ebsta focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Contact List Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Data powered Phone system that turns customer data into excellent service enabling customer engagement
A Revenue Intelligence Platform providing sales teams the insights needed to improve forecasting accuracy, identify pipeline at risk and increase customer engagement
Age
2014
2012
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
31
57
Total Goals
(we found evidences for)
4
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve efficiency
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
- See 1 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve ROI
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Improve internal communications
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Scale best practices
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Improve efficiency
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Increase customer life time value
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Launch new products
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Improve brand engagement
- See 7 more
Top Channels
Channels Used
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e-mail
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social media
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phone calls
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LinkedIn
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offline
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trade shows
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user generated content
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blogs
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mobile
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games
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video
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website
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events
- See 10 more
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e-mail
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social media
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phone calls
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LinkedIn
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offline
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trade shows
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user generated content
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blogs
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mobile
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games
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video
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website
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events
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
