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Channels vs GMass: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Channels medium Failure Risk for GMass medium
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Comparison Summary

This comparison report of Channels vs. GMass is based on a specific set of business needs and context. The comparison uses 5074 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Channels and GMass

Channels, GMass, Kixie Integrated Voice, myphoner, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Channels covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.

GMass focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, Contact List Management with E-Mail, etc.

"Sales teams change for the better when they are prospecting using Channels, The biggest improvement after the switch to Channels was the number of quality calls our sales reps could make. With data organized for them and automated process of making ...a call, we've doubled the number of enterprise accounts closed via sales calls. " - Blazej Szperlinski

"It is an incredible extension the help me a lot. I guarantee that is a safe and useful tool to manage your emails, to send mass emails and have many other useful functions. Besides that, the price is good and fair. Although the free edition is so us...eful too, the paid edition really worth it. " - Vinícius Rennó

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Channels

Focus area

Channels is better than GMass for

Software Failure Risk

  • medium

logo GMass

Focus area

GMass is better than Channels for

Software Failure Risk

  • medium

About

Data powered Phone system that turns customer data into excellent service enabling customer engagement

Sales engagement software providing personalized mass email service, email marketing and mail-merge services

Age

2014

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

31

60

Total Goals
(we found evidences for)

4

15

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (39)

Read Reviews (0)

call recording

Read Reviews (38)

Read Reviews (0)

helpdesk management

Read Reviews (34)

Read Reviews (3)

communication management

Read Reviews (21)

Read Reviews (713)

tracking & monitoring communications

Read Reviews (17)

Read Reviews (123)

sending & publishing communications

Read Reviews (4)

Read Reviews (586)

social media management

Read Reviews (7)

Read Reviews (15)

social media analytics

Read Reviews (7)

Read Reviews (10)

workflow management

Read Reviews (5)

Read Reviews (5)

campaign management

Read Reviews (4)

Read Reviews (133)

campaign analytics

Read Reviews (2)

Read Reviews (72)

generation of new leads

Read Reviews (2)

Read Reviews (9)

lifetime value management

Read Reviews (2)

Read Reviews (3)

rating and review management

Read Reviews (2)

Read Reviews (2)

engagement management

Read Reviews (2)

Read Reviews (347)

engaging and following up

Read Reviews (2)

Read Reviews (347)

contact list management

Read Reviews (2)

Read Reviews (34)

sales document management

Read Reviews (2)

Read Reviews (10)

proposal & quote management

Read Reviews (1)

Read Reviews (7)

conversion management

Read Reviews (2)

Read Reviews (1)

content curation

Read Reviews (0)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (5)

content curation

Read Reviews (0)

Read Reviews (2)

personalized marketing

Read Reviews (0)

Read Reviews (3)

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

influencer marketing

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

outbound marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • See 1 more

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Grow market share

  • Shorten ramp up time

  • Improve efficiency

  • Improve digital and social presence

  • Reduce bounce

  • Improve brand engagement

  • Build brand awareness

  • See 12 more

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • website

  • phone calls

  • newsletter

  • offline

  • mass media

  • LinkedIn

  • Twitter

  • print media

  • magazine

  • on premises

  • mobile

  • mobile app

  • games

  • user generated content

  • blogs

  • chat

  • Facebook

  • video

  • Netflix

  • Instagram

  • point of sale

  • See 21 more

  • e-mail

  • social media

  • promotions

  • website

  • phone calls

  • newsletter

  • offline

  • mass media

  • LinkedIn

  • Twitter

  • print media

  • magazine

  • on premises

  • mobile

  • mobile app

  • games

  • user generated content

  • blogs

  • chat

  • Facebook

  • video

  • Netflix

  • Instagram

  • point of sale

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting