Comparison Summary
Introducing Channels and Kaisa
Channels, Kaisa, Kixie Integrated Voice, myphoner, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Channels covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.
Kaisa focuses on Communication Management with Phone Calls, Campaign Management with Phone Calls, Helpdesk Management with Phone Calls, Digital Marketing with Phone Calls, etc.
"Companies change for the better when they provide customer support using Channels, The best thing about Channels is that it feels like a part of a store. Like it would literally be a feature, not an extra software. Customer Card is by far the best t...ool. It happens that customers are asking how did we know cause it takes so short to find order numbers, dates, and other details during the call. " - Katarzyna Bilan
"Regarding the implementation of Freespee, there was a huge improvement in the relationship we have with our professional customers. " - Jeanette McGuinness
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Data powered Phone system that turns customer data into excellent service enabling customer engagement
Custom engagement platform for high-consideration purchases
Age
2014
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
31
38
Total Goals
(we found evidences for)
4
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve efficiency
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
- See 1 more
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Build brand awareness
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Improve efficiency
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Improve internal communications
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Launch new products
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Improve brand engagement
- See 5 more
Top Channels
Channels Used
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phone calls
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website
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offline
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text SMS
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e-mail
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promotions
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point of sale
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events
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trade shows
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video
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mobile
- See 8 more
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phone calls
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website
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offline
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text SMS
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e-mail
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promotions
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point of sale
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events
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trade shows
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video
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mobile
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
