cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Compare Channels vs Mailsuite ''formerly Mailtrack''

Failure Risk Guidance Security Report ?

Failure Risk for Channels medium Failure Risk for Mailsuite ''formerly Mailtrack'' medium
Know More

Comparison Summary

For Channels vs Mailsuite ''formerly Mailtrack'' comparison, Our AI algorithm looked at 1639 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Channels and Mailsuite ''formerly Mailtrack'' to solve their respective business needs.

Pros and cons of Channels and Mailsuite ''formerly Mailtrack''

Channels is more suited to businesses that require Sales Call Management with Phone Calls and Helpdesk Management with Phone Calls where as Mailsuite ''formerly Mailtrack'' is focused towards Communication Management with E-Mail and Engagement Management with E-Mail .

Both Channels and Mailsuite ''formerly Mailtrack'' are Sales Engagement software, peers recommend Channels for call recording and helpdesk management where as Mailsuite ''formerly Mailtrack'' is more known for engagement management and engaging and following up .

logo Channels

Focus area

Channels is better than Mailsuite ''formerly Mailtrack'' for

Software Failure Risk

  • medium

logo Mailsuite ''formerly Mailtrack''

Focus area

Mailsuite ''formerly Mailtrack'' is better than Channels for

Software Failure Risk

  • medium

About

Data powered Phone system that turns customer data into excellent service enabling customer engagement

Free email tracking for Gmail, with data security and email notifications

Age

2014

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

31

33

Total Goals
(we found evidences for)

4

6

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (39)

Read Reviews (1)

call recording

Read Reviews (38)

Read Reviews (0)

helpdesk management

Read Reviews (34)

Read Reviews (0)

communication management

Read Reviews (21)

Read Reviews (191)

tracking & monitoring communications

Read Reviews (17)

Read Reviews (139)

sending & publishing communications

Read Reviews (4)

Read Reviews (53)

social media management

Read Reviews (7)

Read Reviews (4)

social media analytics

Read Reviews (7)

Read Reviews (2)

workflow management

Read Reviews (5)

Read Reviews (0)

campaign management

Read Reviews (4)

Read Reviews (1)

campaign analytics

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (1)

lifetime value management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (2)

engagement management

Read Reviews (2)

Read Reviews (68)

engaging and following up

Read Reviews (2)

Read Reviews (67)

contact list management

Read Reviews (2)

Read Reviews (2)

sales document management

Read Reviews (2)

Read Reviews (8)

proposal & quote management

Read Reviews (1)

Read Reviews (5)

conversion management

Read Reviews (2)

Read Reviews (0)

follower management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • See 1 more

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • mobile app

  • promotions

  • offline

  • point of sale

  • social media

  • user generated content

  • blogs

  • website

  • chat

  • Slack

  • See 10 more

  • e-mail

  • phone calls

  • mobile

  • mobile app

  • promotions

  • offline

  • point of sale

  • social media

  • user generated content

  • blogs

  • website

  • chat

  • Slack

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

high

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting