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Channels vs MailTrack: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Channels medium Failure Risk for MailTrack medium
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Comparison Summary

This comparison report of Channels vs. MailTrack is based on a specific set of business needs and context. The comparison uses 1639 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Channels and MailTrack

Channels, MailTrack, Kixie Integrated Voice, myphoner, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Channels covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.

MailTrack focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with Social Media, Follower Management with E-Mail, etc.

"Sales teams change for the better when they are prospecting using Channels, The biggest improvement after the switch to Channels was the number of quality calls our sales reps could make. With data organized for them and automated process of making ...a call, we've doubled the number of enterprise accounts closed via sales calls. " - Blazej Szperlinski

"Great to know my important emails are being delivered and read. " - Dr. Tom Colletti

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Channels

Focus area

Channels is better than MailTrack for

Software Failure Risk

  • medium

logo MailTrack

Focus area

MailTrack is better than Channels for

Software Failure Risk

  • medium

About

Data powered Phone system that turns customer data into excellent service enabling customer engagement

Free email tracking for Gmail, with data security and email notifications

Age

2014

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

31

33

Total Goals
(we found evidences for)

4

6

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (39)

Read Reviews (1)

call recording

Read Reviews (38)

Read Reviews (0)

helpdesk management

Read Reviews (34)

Read Reviews (0)

communication management

Read Reviews (21)

Read Reviews (191)

tracking & monitoring communications

Read Reviews (17)

Read Reviews (139)

sending & publishing communications

Read Reviews (4)

Read Reviews (53)

social media management

Read Reviews (7)

Read Reviews (4)

social media analytics

Read Reviews (7)

Read Reviews (2)

workflow management

Read Reviews (5)

Read Reviews (0)

campaign management

Read Reviews (4)

Read Reviews (1)

campaign analytics

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (1)

lifetime value management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (2)

engagement management

Read Reviews (2)

Read Reviews (68)

engaging and following up

Read Reviews (2)

Read Reviews (67)

contact list management

Read Reviews (2)

Read Reviews (2)

sales document management

Read Reviews (2)

Read Reviews (8)

proposal & quote management

Read Reviews (1)

Read Reviews (5)

conversion management

Read Reviews (2)

Read Reviews (0)

follower management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • See 1 more

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • mobile app

  • promotions

  • offline

  • point of sale

  • social media

  • user generated content

  • blogs

  • website

  • chat

  • Slack

  • See 10 more

  • e-mail

  • phone calls

  • mobile

  • mobile app

  • promotions

  • offline

  • point of sale

  • social media

  • user generated content

  • blogs

  • website

  • chat

  • Slack

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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high

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting