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Chartbeat vs SAM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Chartbeat vs. SAM is based on a specific set of business needs and context. The comparison uses 1850 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Chartbeat and SAM

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Chartbeat covers Communication Management with Website, Engagement Management with User Generated Content, Content Management with Promotions, Loyalty Management with User Generated Content, etc.

SAM focuses on Engagement Management with Social Media, Social Media Management with Social Media, Content Management with User Generated Content, Communication Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Chartbeat

Focus area

Software Failure Risk

  • medium

logo SAM

Focus area

SAM is better than Chartbeat for

Software Failure Risk

  • medium

About

Headline Testing and Content Optimization Tools | Chartbeat

Superintendent’s Automated Manager SAM - Automated Trackers

Age

2009

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

36

Total Goals
(we found evidences for)

9

7

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


content publishing


social media management

social media analytics

monitoring social media

engaging on social media

scheduling post to social media


loyalty management

create engagement based loyalty




competitive intelligence


segmentation and targeting



campaign management

campaign monitoring


products & pricelist management


workflow management


training & onboarding





social media marketing


lifetime value management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Build brand awareness

  • Grow market share

  • Manage risk

  • Increase sales & revenue

  • Improve ROI

  • See 4 more

Top Channels

Channels Used

  • social media

  • e-mail

  • user generated content

  • website

  • text SMS

  • phone calls

  • blogs

  • offline

  • causes and charity

  • See 6 more
  • social media

  • e-mail

  • user generated content

  • website

  • text SMS

  • phone calls

  • blogs

  • offline

  • causes and charity

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting