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Compare CisionOne vs Muck Rack

Comparison Summary

For CisionOne vs Muck Rack comparison, Our AI algorithm looked at 7721 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CisionOne and Muck Rack to solve their respective business needs.

Pros and cons of CisionOne and Muck Rack

CisionOne is more suited to businesses that require Public Relations and Contact List Management with Offline where as Muck Rack is focused towards Public Relations and Social Media Management with Social Media .

Both CisionOne and Muck Rack are Public Relations software, peers recommend CisionOne for media buying and social media marketing where as Muck Rack is more known for social media management and social media analytics .

logo CisionOne

Focus area

CisionOne is better than Muck Rack for

Software Failure Risk

  • low

logo Muck Rack

Focus area

Muck Rack is better than CisionOne for

Software Failure Risk

  • medium

About

All in one, real time communications platform

Muck Rack for journalists and public relations

Age

2016

Financials

IPO

Business Need

Total Processes
(we found evidences for)

93

55

Total Goals
(we found evidences for)

13

10

Top Processes

Evidences indicate better relative satisfaction



contact list management

creating contact list


communication management

sending & publishing communications

tracking & monitoring communications


social media management

social media analytics

monitoring social media

scheduling post to social media

engaging on social media

managing social media account


engagement management

engaging and following up


content publishing

searching for content


sales document management

contract management

proposal & quote management



campaign management

campaign analytics

campaign monitoring


social media marketing


generation of new leads


training & onboarding




helpdesk management


lead qualification

lead qualification: demographic

lead qualification: technographic



workflow management


segmentation and targeting


influencer marketing



loyalty management

identify target customers



reputation management


competitive intelligence


touchpoint management


customer feedback management





sales review & feedback


performance management


distribution management



relationship management


international marketing


database marketing


trade show marketing


rating and review management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve brand engagement

  • Grow market share

  • Establish thought leadership

  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Increase sales & revenue

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • social media

  • user generated content

  • blogs

  • e-mail

  • website

  • offline

  • magazine

  • print media

  • point of sale

  • games

  • chat

  • video

  • promotions

  • phone calls

  • mass media

  • Netflix

  • Slack

  • events

  • trade shows

  • coupons

  • on premises

  • mobile

  • radio

  • causes and charity

  • review sites

  • LinkedIn

  • Pinterest

  • Instagram

  • television

  • newsletter

  • Twitter

  • See 28 more
  • social media

  • user generated content

  • blogs

  • e-mail

  • website

  • offline

  • magazine

  • print media

  • point of sale

  • games

  • chat

  • video

  • promotions

  • phone calls

  • mass media

  • Netflix

  • Slack

  • events

  • trade shows

  • coupons

  • on premises

  • mobile

  • radio

  • causes and charity

  • review sites

  • LinkedIn

  • Pinterest

  • Instagram

  • television

  • newsletter

  • Twitter

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting