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Citrix Analytics vs Ping Identity (formerly ForgeRock Identity Platform): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Citrix Analytics vs. Ping Identity (formerly ForgeRock Identity Platform) is based on a specific set of business needs and context. The comparison uses 1816 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Citrix Analytics and Ping Identity (formerly ForgeRock Identity Platform)

Citrix Analytics, and Ping Identity (formerly ForgeRock Identity Platform) belong to a category of solutions that help Security. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Citrix Analytics covers Lead Analytics, Engagement Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

Ping Identity (formerly ForgeRock Identity Platform) focuses on Training & Onboarding, Products & Pricelist Management, Helpdesk Management with Phone Calls, Lead Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Citrix Analytics

Focus area

Software Failure Risk

  • medium

logo Ping Identity (formerly ForgeRock Identity Platform)

Focus area

Software Failure Risk

  • low

About

Proactive security protection without complicating employee experience

One-stop shop for managing identities, access, and governance.

Age

1989

Financials

SERIES F

Business Need

Total Processes
(we found evidences for)

8

32

Total Goals
(we found evidences for)

3

8

Top Processes

Evidences indicate better relative satisfaction



engagement management


sales document management

contract management


helpdesk management


training & onboarding


products & pricelist management




account management


sending & publishing communications


communication management

sending & publishing communications


workflow management


business development


relationship management




Top Goals

Goals Achieved

  • Launch new products

  • Manage risk

  • Enhance customer relationships

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Manage risk

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Launch new products

  • Improve digital and social presence

  • See 5 more

Top Channels

Channels Used

  • offline

  • on premises

  • phone calls

  • point of sale

  • mobile

  • mobile app

  • website

  • See 4 more
  • offline

  • on premises

  • phone calls

  • point of sale

  • mobile

  • mobile app

  • website

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting